All of my work is done by me the owner and technician. My service call to diagnose the problem is only $99 and if you choose to have the repair done I charge an additional $79 per hour labor to do the repair. In most cases the labor will not exceed one hour with exceptions for larger more difficult and time consuming repairs in addition to any parts cost. My warranty on parts and labor is 90 days which is the same as most manufacture parts warranty. Thank for your interest in my company and I hope to see you soon. Sincerely, Patrick A. Talley (Owner/Technician).
Business highlights
16 years of trusted experience
Services we offer
Experienced Appliance Technician for most brands of appliances. I also offer Dryer & Dryer vent cleaning, dishwasher and garbage disposal installations. Angie's list customers are my top priority! Thanks for your patronage, Patrick A. Talley (Owner / Technician )
Services we don't offer
Water heaters, Water conditioners / softeners. No Viking, Thermador, Sub zero, Dacor or Commercial Appliances
He did not charge me for a new boot/seal+install, since the leak did not manifest itself while he was there. He offered, if needed, to come back and replace the seal should the leak again present itself, and he would waive the service call fee as well. Some technicians might try to sell a new seal as a preventative measure, but I appreciated Patrick's candor in not fixing what wasn't, at that time, broken.
Description of Work: Patrick checked my front-load washer for a leak, as it had previous pooled water underneath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Jane A.
04/2014
5.0
appliance repair
 + -1 more
On time Professional Gave great advice Kept me updated on what he found and what he recommended Friendly
Description of Work: Repaired dryer and freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Gerard T.
04/2014
5.0
appliance repair
 + -1 more
He concluded that even though I have a fabulous dishwasher, Jenn Air, it was time to replace after 17yrs. that the cost on parts and labor with the changes that future problems could start up do to age of the unit. He gave me some recommendations that I plan to follow up on. also gave me estimate on the stove. Just need to investigate a little bit before making a decision. He was not pushy about doing the repairs. Even though he was here for almost 1.5 hrs figuring out what was wrong, He still only charged me his basic service call fee. I will definitely use him again. Be patience with him, he is not always easy to reach, but well worth the wait.
Description of Work: He diagnosed my dishwasher and stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
David K.
03/2014
5.0
appliance repair, small appliance repair
 + 0 more
Patrick is fantastic and I'll use him again for all of my appliance repairs! I was already a repeat customer of his from 2 years ago and every experience is excellent. Patrick is very honest, very knowledgeable, and does work at very fair prices. He also took the time to give me free helpful advice on the best appliance brands to purchase when the time occurs (based on his first-hand repair experience) and other helpful repair hints for other home appliances. I have no doubt that I'm getting excellent honest service with Patrick.
Description of Work: Patrick fixed my washing machine and replaced a burnt belt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65.58
Response from TALLEY'S APPLIANCE REPAIR SERVICE
Thanks for your kind words [member name removed]! That's what keeps me having a great attitude with customers daily.
Kent H.
02/2014
5.0
appliance repair
 + -1 more
Patrick is fantastic. Great work at a very reasonable price. Referring all of my friends and family to him for sure.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$211
Response from TALLEY'S APPLIANCE REPAIR SERVICE
Thanks (removed member name)! It's a pleasure doing business with you!!
Keith M.
02/2014
5.0
appliance repair
 + -1 more
Put us down as one of Patrick's raving fans. He showed up when he said he would, diagnosed the problem, explained our alternatives, repaired the appliance, and saved us money to boot! and quot;Always go with a neighborhood provider,and quot; I tell people. Patrick and his type of quality service is what I have in mind when I say it. Kudos!
Description of Work: Repaired our dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from TALLEY'S APPLIANCE REPAIR SERVICE
Thank you so much for all the nice comments [member name removed]! I love my customers & want them all to feel the same as you. Thank you! Thank you!
Robert A.
01/2014
1.0
appliance repair
 + -1 more
I've sent two messages through Angie's List and have left multiple messages on their voicemail. Either they are out of business or should be to ignore that much attempted contact.
Description of Work: Has not responded
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from TALLEY'S APPLIANCE REPAIR SERVICE
I was out of work & town when this customer tried to contact me about being a sub contractor which I do not do anywsu. However once the message was received I promptly returned his email. Sincerely, Patrick A. Talley
jill S.
01/2014
1.0
appliance repair
 + -1 more
Every time he said it was a different problem and I paid for each problem. The last communication I had was him telling me he needed a different part and I never heard from him and he never returned my phone calls.
Description of Work: I had them out several times to try and repair my dishwasher.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$500
Response from TALLEY'S APPLIANCE REPAIR SERVICE
This was a failed attempt to repair a two drawer dishwasher that I had never worked on before & spent many trips & many hours trying to get multiple things repairs done. Seemed to be repaired after 1st trip & had to return again for something else several times. This repair was also done almost a year ago & not December of 2013. Several parts were changed & never could get it to work right & only charged the customer for parts used that were installed & were bad as well as only charging 2 hours labor for 8 hours worth of labor because of failed attempts to get it right. I would say this was not one of my best jobs & hope I never see another double drawer dishwasher as long as I live. They are very difficult to work on & very problem prone.
Douglas M.
01/2014
1.0
appliance repair
 + -1 more
He was a totally person from the first visit. I had also recommended his service to my sister and she also had a bad experience with them. I would not recommend their service to others. We could have bought a new machine with what we paid him and the price was more than expected because of the service call charge. The price was high and he was very unprofessional.
Description of Work: He came out on a second visit and tried to fix our Kenmore washing machine that was leaking.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from TALLEY'S APPLIANCE REPAIR SERVICE
I do not know this person & have never had a repair bill for any customer this high. I think this is a false report.
Jack F.
01/2014
5.0
appliance repair
 + -1 more
This was my first experience with this provider. I decided to use him because of the positive comments I read about his service. It was all true. He is courteous, knowledgeable, and determined to get the problem fixed. I called and left a voice message. It took about 4 hours for a return call which I did not mind since it was not an emergency. We set up an appointment. Patrick showed up on time. My dryer was filled with lint build-up which he cleaned and he also blew out my dryer vent too which had a large amount of lint built up in it. He replaced the belt and, at my request, he also replaced some rollers that are also known to fail and make noise. In total it took him about 2 hours. The dryer still makes a slight thumping noise and he went back in to try a couple more things to see if he could make it go away. I could tell he wasn't happy that it wasn't perfect, but I was very satisfied given the age of the dryer. I will definately call at Talley's Appliance Repair service the next time I have an appliance problem.
Description of Work: Patrick repaired my 10 year old Whirlpool electric dryer that was making an awful amount of noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$170
Ryan J.
12/2013
5.0
appliance repair
 + -1 more
Extremely prompt. I've used his services for over 5 years now. He has repaired my washer, dryer, and oven. Always answers my call or calls back within an hour if he's on a call. Shows up when he said he will and stands behind his work
Description of Work: Patrick replaced the faceplate that stopped working on our Bosch oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lee H.
12/2013
5.0
small appliance repair
 + -1 more
He called back quickly, showed up on time, did what we asked him and did it at a really reasonable price. He was a super-nice guy, too. We're really pleased, and would highly recommend Tally's Appliance!
Description of Work: Fixed my dishwasher and leveled our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Guy O.
11/2013
5.0
appliance repair
 + -1 more
The Whirlpool is ten years old, and when the drum quit turning, we had started the process of getting a new washer, checking ratings, went by a few showrooms, etc. We called Pat on Sunday, left voice mail, got a call Monday (Veteran's Day) morning, and scheduled visit for 9:30 am Tuesday. Pat showed up at 9:22, no call for directions, etc. Pat is a native of the Raleigh area and doesn't have a problem finding places. Look into the washer revealed that the belt was intact and new-looking. Further checking found a connector to the motor that was not pushed in far enough to snap and hold connection. This would have been true since the factory, since this is the first issue we have ever had with this high-end Whirlpool, and the first time the cover was off since installation. Pat said the connectors were without corrosion, and snapped it in all the way. Ran a load of wash to verify no problems. We also discussed the state of new washers on the market, as ten years is a common washer lifetime. Pat is an independent repairman, not beholden to any brand or company. Particularly given that, this repairman's eyeball view is a very valuable resource, and we made our notes from the conversation. We will be planning a non-emergency replacement in the next few years, and Pat's experience is money in the bank. Pat was very fastidious in keeping the work area clean. He charged only the $59 visit charge, no labor as no parts were installed. His 90 day guarantee still applies, regardless of no parts installed. Pat is a keeper.
Description of Work: Repair Whirlpool Duet front-load washer, which had ceased turning the drum.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Lee R.
10/2013
5.0
small appliance repair
 + -1 more
I will definitely use again for any appliance repairs.
Description of Work: Fixed our ice maker. It was a bad switch and Patrick was prompt and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Tina E.
10/2013
5.0
appliance repair, small appliance repair
 + 0 more
Excellant work! Very responsive, service was done quickly all in one visit, outstanding quality, and at a very fair price. Would recommend, and would absolutely use again!
Description of Work: replaced garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
robert B.
10/2013
5.0
appliance repair
 + -1 more
Mr Talley has done work for us in the past and he was the only person we contacted to fix some minor problems with our washer and dryer before we pass them along to our daughter. He quickly diagnosed the problems with each and fixed the dryer immediately. Since he can't carry around spare parts for every make of every appliance, he had to arrange to get the necessary part for the washer and come back the next day. Not the next week. He is courteous and professional and our dogs trust him. :). Enough said. We will always contact him first for any needed appliance repairs.
Description of Work: Repaired washer and dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Elizabeth H.
10/2013
5.0
appliance repair
 + -1 more
I was having a very difficult time getting a callback from service providers (I called about 6) and Talley's called me back promptly and while they did not repair my brand of washer, they connected me with a company that could. Excellent customer service!
Description of Work: I was having a very difficult time getting a callback from service providers (I called about 6) and Talley's called me back promptly and while they did not repair my brand of washer, they connected me with a company that could. Excellent customer service!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from TALLEY'S APPLIANCE REPAIR SERVICE
Thank you for your kind words
Mark W.
09/2013
5.0
appliance repair
 + -1 more
Patrick replaced a burned out main board on my garage refrigerator. A few weeks passed and the refrigerator stopped working again. I called Patrick and he came right out to take a look. Turns out the board he replaced was still ok, and I had a problem with a part that starts the compressor. Patrick replaced that part for free even though the board he replaced a few weeks back was still just fine. Great service! Would recommend Talley's Appliance Repair to anyone!
Description of Work: Patrick replaced a faulty main board on my garage refrigerator. He returned at my request a few weeks later and completed additional repairs under warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen W.
08/2013
5.0
appliance repair
 + -1 more
Patrick was persistent and you can tell he likes what he does. He was able to diagnose the problem over the phone, ordered the part and fixed it on his visit to my home..
Description of Work: replaced a valve for the ice maker. also had to come back to get the ice maker to make cubes again.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
JENNY W H.
07/2013
5.0
appliance repair
 + -1 more
Mr. Talley arrived on time and quickly diagnosed the problem with the washer. He did not have the needed switch on his truck but made some calls, located the part, and drove some distance to get it. I suspect the added time for this job may have disrupted his schedule for the day but he worked efficiently and was totally professional.
Description of Work: Whirlpool clothes washer would spin but would not fill with water or agitate. Mr. Talley immediately knew the problem was caused by a speed/load leveling switch that had caused problems on this model and for which Whirlpool had issued a modified switch. He installed the new switch and that solved the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Erin R.
06/2013
5.0
appliance repair
 + -1 more
He was very professional, but the problems never really got fixed.
Description of Work: He fixed the washer and the dryer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$280
Wesley S.
06/2013
5.0
appliance repair
 + -1 more
Talley's Appliance Repair Service was very nice. He was great. His price was good and he was punctual. He was courteous, knowledgeable and everything I would want in an appliance guy.
Description of Work: Talley's Appliance Repair Service repaired our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lorelei L.
06/2013
5.0
appliance repair, dryer vent cleaning
 + 0 more
This was a routine annual maintenance call. Patrick did a great job at a very reasonable cost.
I was very impressed with Patrick, his expertise, and his honest opinion. He compared the cost of repairing the machine with the cost of a new machine, and that helped me make my decision to replace rather than repair. He was very personable and professional, and I would definitely call him again.
Description of Work: The motor in my washing machine would speed up during the spin cycle and whir loudly. There was also some water leaking out from under the machine. I called in the morning, and Patrick was able to come that afternoon, and he diagnosed the problem. The tub bearing and the seal were bad, and it was going to cost a good bit of money to repair it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$53
Rosalie R.
05/2013
1.0
appliance repair
 + -1 more
Repair of drier went fine. Mr. Talley was responsive and pleasant to deal with. However, a problem arose with the reconnection of the new hose to washer. I was told it was ok to use the washer and drier as long as the wash temp was set on cold, but that he had not been able to successfully remove the hose from the hot water facet and that I should call a plumber to complete the job. However, he told me that it would be ok to use the washer and drier provided I set the washer water temp on cold. But when I did this, water poured out behind the drier, wetting the floor, adjacent carpet, and, much worse, the living room ceiling below. I now have repairs that have to be made to the ceiling. I called Mr. Talley to let him know that things did not go well, and he quickly responded, and said he had thought it would be ok for me to use the washer on the cold setting but that he could see this clearly did not go well and apologized for my water damage. I subsequently hired plumbing repair people to reconnect the replacement hose to the washer. Those repairmen said they found that the hot water facet had been broken off inside the wall, such that the wall had to be cut out and the facet replaced before the washer hose could be connected. They surmised that Mr. Talley had likely broken the facet in attempting to remove the old hose for replacement, and seemed not surprised that the water damage had occurred under the circumstances. This was an expensive plumbing repair, and I still am facing the repair costs to the ceiling. The irony is that I had asked that the hose be replaced in the first place as a preventive measure against the possibility of future hose splitting and water damage. One step forward and about four steps backward! It would help if there were rating scores for different tasks. Mr. Talley's performance on the drier repair went well and I would have given him top scores--but for the hose replacement issue. I hired him initially to repair the drier, then asked if he would replace the washer hose as a preventive measure, and he agreed to do this.
Description of Work: Repaired heating element of drier, and partially replaced hose connecting water supply to washer with new, improved hose.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Auto Alarms
FAQ
TALLEY'S APPLIANCE REPAIR SERVICE is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
TALLEY'S APPLIANCE REPAIR SERVICE accepts the following forms of payment: Check
No, TALLEY'S APPLIANCE REPAIR SERVICE does not offer free project estimates.
No, TALLEY'S APPLIANCE REPAIR SERVICE does not offer eco-friendly accreditations.
No, TALLEY'S APPLIANCE REPAIR SERVICE does not offer a senior discount.
No, TALLEY'S APPLIANCE REPAIR SERVICE does not offer emergency services.
Yes, TALLEY'S APPLIANCE REPAIR SERVICE offers warranties.
TALLEY'S APPLIANCE REPAIR SERVICE offers the following services: Experienced Appliance Technician for most brands of appliances. I also offer Dryer & Dryer vent cleaning, dishwasher and garbage disposal installations. Angie's list customers are my top priority! Thanks for your patronage, Patrick A. Talley (Owner / Technician )
Water heaters, Water conditioners / softeners. No Viking, Thermador, Sub zero, Dacor or Commercial Appliances