Fuquay Plumbing

Scheduled appointment weeks in advance to install new toilet and bidet. Electrical work required in advance; plumber suggested reliable local electrician (this part went fine). The plumbing technician did not show at the scheduled time, I waited for an hour then called them. The plumber blamed his administrative assistant (not very nice) and said he would call back in just a few minutes to reschedule. Two hours passed, I tried to call him back, no pick up on call-back. Seven days later, still no call-back. Yes, I burned a vacation day for this one too. I was able to get a different plumber to take care of the job. Disappointing as we've used Fuquay Plumbing in the past and they provided great service, nice people. Mistakes happen and I can deal with that .... but they totally dropped the ball on the resolution. I don't have unlimited vacation days. Now I have a new plumber.

Called Monday morning. Service tech came out same morning & diagnosed our problem - burned out water heater. Same afternoon they replaced our water heater & we had hot water before evening.

Two workers arrived on time and did an outstanding job. Fast, efficient and clean.

Terry was great. The estimate was very reasonable and he was able to get it taken care of in a timely manner. Terry also came out on a very chilly Sunday morning to help with a heating problem. He goes above and beyond!

Great! I've had these guys out several times to fix stuff on my house. They always come out when they say they will and get the job done. They offer great service and great pricing. I've dealt with some very poor contractors in the past and these guys are not one of them. I will only be doing business with Fuquay Plumbing.

They do excellent work.

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Terry Haynes went above and beyond in replumbing our entire house in one day (10 hours long). He knew how inconvenient it is to have the water turned off for 2 days, so he was willing to go the extra mile (a 10 hour day) to get the job done. He promptly showed up at 8AM and was finishing up at 6:30PM. Had the job done over 10 years ago and have had no water problems since!

He's excellent. He's very professional with a good price. He is very reasonable. I like his personality. He has such a great work ethic. He responds quickly and is a positive guy. He's personable without trying to sell you anything. He just does his job and does it well. A very pleasant man who works hard and cares about the community.