Ellis Heating & Air Conditioning Inc

Excellent! I've been very please with the quality and service from Ellis HVAC for more than 10 years. In my case, a well known "heating and cooling" company in Apex stuck me with an inferior Coleman unit which had been trouble from the very start. I complained but, but they just said "Sure it's under warranty, but that just covers parts. Labor will be $900". (gotcha!). After that, they never got another dime of my money! A little later I discovered Jarrod Ellis HVAC and he kept it going for years until it finally gave out (saved me a bundle!). Then he replaced it with a superior American Standard unit (same company makes units for Trane) and it's been trouble free now going on 5 years. Great people! Highest possible recommendation.

I needed my HVAC unit replaced. My existing one was over 20 years old. The actual fan stopped working on it last week. After weighing out my options, I decided to proceed with replacing the unit. Jarrod, along with his team of Neal and Brian arrived on time, replaced all of the equipment both underneath in the crawl space and the outside unit in one day. I was quite impressed and pleased with their service. They have been servicing our unit for years. I highly recommend Ellis Heating and Air Conditioning. I have been completely satisfied with them since we have been homeowners. I have been dealing with Jarrod and his staff (for several years now and counting).

It could not have gone better. I hired Jared based on the angie's list reviews and they were spot on. He is the ultimate professional. We had no contract and did the job on a handshake. He is that kind of man. He told me that we did not need to replace the unit with the same size, so we went with a 1.5 ton vice 2 ton.

Contacted Ellis Heating via email and got a quick reply with a scheduled appointment the very next day. They came out, troubleshooted the issue, inspected the equipment, and resolved the problem by fixing the Nest thermostat settings (improper setup caused the thermostat to not warm the air). Glad to know there wasn't a larger issue!

Great. Guys were professional, courteous and I would recommend to anyone.

Went well. They completed the entire job sooner than expected. Cleaned up afterwards and left no mess. They used the new thermostat I bought instead of insisting I use the brand that came with the system I purchased. I'll probably start having them do the semi-annual service on my systems now as the last company to do that missed the fact that the upstairs unit was essentially non-operational.

Exactly as I hoped. Fixed in 10 minutes

Went as expected.

I really felt like Jared was honest and trustworthy. He answered my questions clearly and explained how recommendations fully. The work seems good so far and I look forward to working with him again in the future.

Jarrod Ellis fixed the issue within an hour. He installed a new trap for the drainage tube which should prevent this issue from happening again.

We give this company high praise for professionalism, knowledge, and integrity.

Excellent service from start to finish. I got a quick response to my initial call and Jarrod was able to diagnose the problem over the phone. He provided me immediately with a quote and that he had the needed parts available today on his truck. He arrived at my home precisely qhen he said he would . My AC unit was fixed immediately and he even cleaned my unit for no additional charge. Not one time did he try to over charge me.I would recommend this company to anyone. They are honest, hard working and completely reliable.

Ellis HVAC came highly recommended from a coworker. I'm glad I listened. Ellis HVAC has been doing the maintenance on my AC units for the last 5 years. My upstairs unit finally bit the dust, and I called Jarrod. As always, very easy to work with. It was the same high quality work as I've come to expect from them. There were no surprises. Jarrod told me the options I had, what to expect, and what work was going to be done. I felt very comfortable trusting him and his team. Work was completed without incident and very happy.

Jarrod Ellis is professional, reliable and a pleasure to work with. The most important element of a new HVAC system is how well it's installed and these guys clearly know what they're doing.

Showed up on time, was very professional, knew what they were doing, fixed the issue really good and followed up to make sure everything was ok.

Jarrod responded promptly and arrived when he said he would. He quickly determined that the combustion motor was the reason the furnace wouldn't start; thought we'd need to replace the motor, but he removed it and cleaned it first, and then it worked just fine.

He arrived when he said he would and was very thorough and helpful.

It's clear Ellis AC knows how these systems work. He diagnosed the issue and explained what he would do to remedy it and then delivered on that. 30 minutes later, cool air was flowing. I have used Ellis AC three times on three different properties and he has always been punctual, professional and very knowledgeable.

My experience with them went great. I've used them in the past. He's terrific. He's a very personable guy and an ordinary guy. He's very good. He's very responsive, his prices are good and he's a very good practitioner.

I was happy that he was able to come on the same day that the AC unit stopped working. The weather forecast was high 90's all week! The service was quick and painless. Very friendly and professional. I would recommend to anyone.

After having another company quote $500 to $5000 to repair our downstairs AC unit, I joined Angie's List and found Jarod Ellis. 1. He came to our house when he said he would. 2. Within 15 minutes of his arrival he diagnosed the problem and recommended steps to fix it. The freon was low, possibly leaking out slowly over the years. 3. Suggested refilling the freon first and see if it lasts, cost $295.00 4. If it doesn't last, replace the coil as that is usually the part that is leaking, cost approximately $1200.00. 5. He refilled the freon, inspected the rest of the system, made suggestions for the future. 6. He is very professional and personable. 7 I've found my AC man, will definitely use again!

Very professional and honest Heating and Repair company. If there isn't anything wrong, Ellis Heating and Cooling won't try and sell you something that you don't need.

My upstairs air condition (heat pump) stopped working. I called Ellis Heating and Air in the morning and they responded by the afternoon (very resonable since we are in the middle of summer). This is a rental unit so I was not able to meet him on site, but my tenant was there. Jarrod diagnosed the problem as a bad circuit board in the blower unit. He was able to find the part, so he left and retrieved the new board and returned and installed it the same day. The unit is working fine now. Jarrod was very resonable and capable in his diagnosis of the problem. The tenant that met him there commented that Jarrod was really nice and very professional. Another reason that I was pleased with Ellis' diagnosis and work was that I had a larger HVAC company come out prior to Ellis' visit to diagnose the problem. Their diagnosis was that the blower blades had broken and jammed, burning out the blower motor, in turn burning out the curcuit board. The repairs were going to be over $1000 so since the unit is 18 years old, they recommended a complete replacement of the upstaris unit for around $4000-$5000. Glad I called Ellis Heating and Air Conditioning

Jarrod came out and gave me an estimate on fixing my HVAC system, but told me that the age of my system (10 years) was nearing the end of life anyway. Several of my neighbors (homes all built around the same year) had been replacing their systems as well so my wife and I decided it was time. Jarrod made an excellent deal with us and came out to install the very next day! He provided excellent service and very high quality work. We couldn't be happier! Thanks Jarrod!

My husband called Jarad and they diagnosed he problem over the phone. He figured out what was wrong and was willing to drive over but instead my husband went and got the part from him. It was fixed immediately. He is very responsive and he calls back when you call. Sometimes he is so busy that he doesn’t come out for our maintenance visits, but we know that we can call him if anything happens and he’ll be right there. He does good quality work and he lays everything out for us. He evaluated our system and he gave us several estimates for different systems that we could get. He got it involved quickly and he is just so friendly and personable. There have been times when he would come and go without me knowing because he as quiet as a mouse and he knew I was studying. We have never had any problems with his products or his work.