J&A Appliances LLC

appliance refinishing, appliance repair, small appliance repair service

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Reviews

4.842 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.9
Showing 1-25 of 42 reviews

Steven Y.
09/2024
5.0
Highly recommend J&A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
08/2024
5.0
Came out same morning as phone call VERY IMPRESSED WITH SERVICE

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Taylor C.
07/2024
5.0
Joel was quick to respond and gave us high quality service! He contacted us the same day we put in a request for a quote and was able to put us on his schedule for the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle L.
06/2024
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty J.
03/2024
5.0
We have used Joel on 3 separate occasions to repair our washer, dryer and dishwasher. and every time found him to be amazing in his abilities to diagnose the problems, quickly obtained the parts needed and repair each appliance promptly. He explains the cost in advance and so there were no surprises in the final bill. He is a fine young man with high ethical standards and anxious to please, We can't say enough good things about him and so happy to have found him to do our appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
03/2024
4.5
The service person was punctual and quickly installed the part on my dishwasher

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
11/2023
5.0
Joel did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luwannah H.
11/2023
5.0
First time using this pro . Joel was prompt in first contact and diagnosing the issue during holiday weekend. Ordered part and came back on Monday to repair. Had to come back again due to wrong part but was very quick on rectifying the issue. Will definitely recommend to my friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$193

Ashley H.
10/2023
5.0
Joel is dependable, reliable and fair. Will continue to use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Guy S.
10/2023
5.0
Knowledgeable technicians

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$80

Jennifer B.
10/2023
5.0
Joel is quick to respond, honest and does fantastic work! He was able to fix our dryer and ice maker and we highly recommend J & A Appliance Repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$504

Andrea M.
10/2023
5.0
Joel was great! Pricing was great! Customer Service was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$205

Caleb J.
10/2023
5.0
Exceptional service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$17,700

Christopher H.
10/2023
5.0
Called immediately after I hit the "request quote" button. Showed up on time. Very polite. Showed me what was wrong with my washing machine, approximated the cost of repair, and advised me that it would be better to get a new machine (given the repair/labor cost and age of machine). I appreciate his honesty, and this diagnosis was not expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Edith T.
10/2023
3.0
He told me his service charge was $85 and that it could go towards him fixing whatever was wrong. He told me he could not fix it. It would be better for me to purchase another one. But he did not tell me that the $85 would still be due if he could not fix it prior to coming. He was here 10 minutes and I paid him 80 dollars plus tax I believe it was $91 total that is a rip off. I would not have used him if I knew I would still have to pay the service charge if he could not fix it.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
5.0

$8,580

Linda W.
10/2023
5.0
I was happy to find a repair man who takes pride in his work. Joel came at the time he said on the same day I called. He knew what he was doing. He cleaned the area when he was done all with a smile on his face. I told him he's my new appliance repair man. I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bernard B.
10/2023
5.0
Joel was very prompt, he showed up early and fixed my dryer. Joel explained the issue and fixed the dryer. He was fast and efficient. I would highly recommend Joel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$8,085

Lynne O.
10/2023
5.0
Joel was very polite and cleaned up the area he worked in.he was prompt and a good communicator about the potential hazards we could have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$25,000

Pamela S.
10/2023
5.0
Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Dan V.
10/2023
5.0
Punctual, knowledgeable, thorough and provided detailed information allowing me to make an informed decision about the best course of action

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeronimo H.
09/2023
5.0
Excellent service and fast response!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph C.
09/2023
5.0
Joel is easy to work with, a good communicator, and got the job done for us. Recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kendra A.
09/2023
5.0
J&A was quick to respond, and kept me informed on the status of a needed part. Personable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$303

fredy m.
09/2023
5.0
Very good service on time

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alex K.
09/2023
5.0
J&A Was very quick to respond, diagnose, and repair my washing machine. Joel was very personable, professional, and great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

308 Allen Ave, Franklinton, NC 27525


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

appliance refinishing,
appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

No, J&A Appliances LLC does not offer free project estimates.
No, J&A Appliances LLC does not offer eco-friendly accreditations.
No, J&A Appliances LLC does not offer a senior discount.
No, J&A Appliances LLC does not offer emergency services.
No, J&A Appliances LLC does not offer warranties.

Contact information

308 Allen Ave, Franklinton, NC 27525


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed