Highlander Roofing Services, Inc.

gutter repair contractor, roofer

About us

Highlander Roofing Services, Inc is a full service company with multiple crews providing discriminating clients the full range of repair and replacement services for both residential and commercial roofing projects. We can even handle carpentry repairs such as siding and chimney work associated with your roofing job. We are experienced in Asphalt, Metal, Cedar and Synthetic roof materials and have showrooms in both Franklin and Sylva where clients can select colors and decide between product options.

Business highlights

8 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.524 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
responsiveness
4.5
Showing 1-24 of 24 reviews

Brittany M.
03/2024
5.0
Quick, good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger G.
07/2023
5.0
Prompt and efficient

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

william m.
03/2022
4.5
polite hard workers. appears great from ground inspection.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Felicia L.
12/2021
5.0
Very quick and efficient work. The roof looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

Eric G.
10/2021
4.5
No comment

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5


Winford F.
08/2021
3.0
Matthew came and gave us a quote. Ken came to put a tarp on and found more problems. When I called to find out what he had found the office manager told me that Matthew would call back with the information. Five days later, and, still no call.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
1.0


Karen Z.
07/2021
4.5
Fast, efficient and reasonably priced

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

John D.
07/2021
5.0
0

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Penny B.
06/2021
5.0
They were fast getting the work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Chris J.
04/2021
5.0
David was very professional and gave many options on roofing. I received quote quickly and work was started and completed in a few days. Also, the office staff was a pleasure to work with. I would highly recommend there services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jim l.
07/2020
5.0
Everything about my experience was handled in a very professional manner from beginning to finished job. Luke came out and explained what he would suggest doing on roof and we replaced. The crew was exceptional and worked very hard. I highly recommend them if you need a roof replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry S.
03/2020
3.5
The entire roof was replaced in one day. As a retired building contractor, I watched the roofing crew during the entire process. Very hard working and professional crew. Well done.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$7,586

Sharon T.
02/2020
5.0
easier than I anticipated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lewis N.
02/2020
3.5
very cooperative

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$250

Del M.
02/2020
5.0
This company responded quickly to our needs. They provided an estimate that included previously repaired areas on the roof, that may need for future repairs. The work done was to repair a leak around a sky light. The relationship with the company was highly professional.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Fred A.
01/2020
5.0
Arrived promptly, courteous, efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erik M.
12/2019
5.0
We opted for the shingle roof. Josh came out and gave an estimate. It included metal and shingle roofs and other additional upgrades and options. The estimate was very thorough and was exactly what the project ended up costing us. And the quality of work is out of this world! I would recommend them over and over again. All of the staff at their sales office are super friendly and knowledgeable with samples of all their products and upgrades in the show room. I don t have any other offers to compare their prices too but the cost seemed very fair for the high quality of work done. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John and Cass O.
10/2019
0.5
We hired Highlander Roof Services to repair the chimney flashing and replace any rotten wood. We were told they might be some rotten boards where the roof leaked around the chimney. The workman said they would check the wooden boards around the chimney and replace them as needed. We recently had our roof shingles replaced, two months after the chimney flashing had been replaced. Our roofing contractor found rotten boards around the chimney. The workman from Highlander Roofing did not check the roof as they promised nor did they replace any rotten boards. We had to pay another contractor to correct their shoddy work. We did not think the price we paid for the chimney work was good and are not happy with the lack of integrity of this company. It doesn't stop there because we asked for a quote for 3 air vents on our roof, they came back with an inflated quote. No more business from us or our friends.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Michele M.
10/2019
4.5
Personable staff and workers, responsive to customer. Did have some inter-office communication difficulties re job details and materials ordering/availability that necessitated customer being on site in communication with work crew.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$18,650

David K.
05/2019
5.0
The weather delayed the work, but when they began the job - I needed only partial repair, not an entire roof -, Matt and Schuyler worked until nearly dark to complete the job. I would have been satisfied with a temporary tarp for the night, but they persevered and completed the job in one day. They returned the next day for final tweaking and dusting and cleaning. I felt they were competent and personable, and they accomplished the work efficiently and with good humor. Advice and suggestions they made were logical and pertinent. Josh, who initially assessed the job, was forthright in advising me that I did not need a new roof, which I had feared would be the diagnosis. Overall, I was very pleased with everyone involved in the assessment and repair. I would recommend Highlander Roofing in a heartbeat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis A.
04/2019
5.0
Responded timley.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

J H.
04/2019
5.0
Josh and his crew are fantastic and I highly recommend this company for their conscientious approach and speed in service delivery. I sustained a 5-in hole in my garage roof in Dillsboro(long story) and called Highlander in some desperation given rain that evening in the forecast. Josh came by that morning, scoped the job, and then swung by with a crew that same afternoon and replaced the plywood between the rafters and matched the shingles in a seamless job, then cleaned up so well you couldn't tell they had been there. I can't thank the team at Highlander Roofing enough - they are my roofer from here on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard S.
03/2019
5.0
Prompt service. Did not fix leak on 1st initial visit, but returned within 24 hrs of my call. Showed me a photo of problem area after repair. Great job. They WILL be my future roofer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Roy A.
05/2018
5.0
Performed a first class reroofing job in less than a week. The crew was very professional. Job was performed in a safe manner. Job site was thoroughly cleaned before they left. Would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

    Contact information

    1511 Highlands Rd., Franklin, NC 28734

    http://www.highlandernc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    gutter repair contractor,
    roofer

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Highlander Roofing Services, Inc. accepts the following forms of payment: CreditCard
    Yes, Highlander Roofing Services, Inc. offers free project estimates.
    No, Highlander Roofing Services, Inc. does not offer eco-friendly accreditations.
    No, Highlander Roofing Services, Inc. does not offer a senior discount.
    Yes, Highlander Roofing Services, Inc. offers emergency services.
    Yes, Highlander Roofing Services, Inc. offers warranties.

    Contact information

    1511 Highlands Rd., Franklin, NC 28734

    http://www.highlandernc.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed