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Neat Freaks

House Cleaning, Home Staging, Floor Cleaning and Waxing,

About us

Have been cleaning houses off and on for 20 years,owner is ALWAYS present for cleanings,crew of 2 is standard.3 on occasion.Competetive pricing,free consultation,flexible customizing.Referral bonuses for existing clients and our "Make it right'guarantee!We love kids and pets.Offering weekly,biweekly,monthly, move ins,move outs,and 1 time cleanings as well.Give us a call, then "Relax,let US do Your DIRTY WORK!!"

Business highlights

24 years of trusted experience

Services we offer

Dusting,bedmaking,bathroom and kitchen scrubbing etc,full list of standard cleaning will be provided at consult.We try to accomodate unusual requests!

Services we don't offer

We no longer offer oven cleaning,although, if you have run the self clean the night prior to visit,we can wipe it out!

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
31%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-13 of 13 reviews

David S.
11/2018
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Our house has NEVER been this clean. Alma and her crew moved every piece of furniture, cleaned everything from ceiling fans to the blinds and to the baseboards (including taking all of the pictures and magnets off of the refrigerator and cleaning them). They wet-cleaned all the tile floors, cleaned the oven and even made the bed! We have a 3000 square foot house, with a dog (they are very pet-friendly); Neat Freaks spent a total of 6 1/2 hours with a crew that, at its peak, was 8 strong. I would absolutely recommend Neat Freaks.
Description of Work: We hired Neat Freaks to perform a deep cleaning of our house prior to the holidays.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tracey E.
03/2018
5.0
blind cleaning, party planning, house cleaning, floor cleaning, home staging
  + 3 more
These ladies did a fantastic job cleaning the house. They were punctual, thorough, and hard-working; they cleaned places I hadn't even thought of, and the house sparkled when they were done. I don't think the house had ever been so clean before. Even with little notice, they scheduled me on a convenient day, and were very accommodating to my requests, since I work at home and needed to be in a certain room by a certain time. I highly recommend them!
Description of Work: Whole-house cleaning for putting the house on the market

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Michael S.
08/2016
3.0
house cleaning
  + -1 more
I did not use this company.
Description of Work: I did not use this company.
Rating CategoryRating out of 5

Bryan H.
04/2015
5.0
house cleaning
  + -1 more
Nayely and her team are fantastic! Great job, great attitudes, efficient, fast and thorough! We will be using her regularly at our new house too!
Description of Work: Deep clean before listing house to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph N.
01/2015
5.0
house cleaning
  + -1 more
Can't say enough about Nayely and her team We have been using them for a while and they do on excellent job. Last visit they even changed our sheets and washed the ones they took off the bed without us even asking!! Do yourself a favor and try this company they are very accomodating and professional you won't be sorry!!
Description of Work: Cleaned entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Lori R.
10/2014
4.0
house cleaning
  + -1 more
Average
Description of Work: General Housekeeping

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

James B.
01/2014
5.0
house cleaning
  + -1 more
We were going to do monthly cleaning, but they were so great and the cost was perfect, we decided to do biweekly and have not been disappointed!!!
Description of Work: Clean from top to bottom! You name it, they clean it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jennifer W.
10/2011
4.0
house cleaning
  + -1 more
They were fine. They were not as thorough as I would have liked. They were honest and hardworking. They missed things. I would use them in the future.
Description of Work: I used Neat-Freak Professional Organizing for house cleaning. They did the work about three weeks ago.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Tanya B.
09/2011
4.0
house cleaning
  + -1 more
Neat Freaks came on time and worked very hard to clean my house. They do a very good job and are very fast. My floors, bathrooms and kitchen looked great when they finished. They will be back in two weeks.
Description of Work: Neat Freaks vacuumed, swept, mopped, cleaned the bathrooms, made beds, and dusted everything.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Michael C.
04/2011
5.0
house cleaning
  + -1 more
I called Neat Freaks using Angie's List and Christine came and explained what she did and asked several questions so she could give me custom service. She and her crew did an initial cleaning and have been coming every two weeks ever since. I am absolutely satisfied and consider myself lucky to find Neat Freaks.
Description of Work: Christine came to my home and did an initial cleaning and is now coming every two weeks. The work is good and my house is in great shape. I am a single man and very much enjoy a clean house. Christine knows what to do and how to maintain a clean home. I appreciate everything her and her crew do. She is prompt and charges a reasonable price. I recommend Christine and her Neat Freaks crew to anyone looking for a reliable housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Neat Freaks
Thank You very much for filing a report with Angie's list!!! We look forward to maintaining your home for a long time to come! It's a wonderful feeling when we know our clients appreciate us!

David A C.
04/2011
4.0
house cleaning
  + -1 more
She is friendly, prompt, and gets the work done quickly. There were a few things she missed both times but when I emailed her about them she came back out to the house and had them cleaned and also made sure to get them the next time around. My one complaint is the company isn't very flexible. I wanted a cleaning every three weeks but they only do weekly, biweekly, or monthly, but there is a good discount the more often you use them. They also only work on Mondays and Fridays--which works for me most of the time but could be constraining.
Description of Work: Christina and her girls did an initial deep cleaning and then monthly cleaning after that. This includes vacuuming, dusting, windexing, cleaning the bathrooms and kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Neat Freaks
Thank you very much for filing a report,we look forward to seeing you again! Please accept our apologies for tightness of scheduling right now. Hopefully as the economy picks up, our client base will improve again and we can reopen our schedules to full time!

Worth P.
02/2011
5.0
house cleaning
  + -1 more
Neat Freaks does a wonderful job cleaning our house; Christina Johnson and her team are punctual and thorough with cleaning. They always ask whether we are happy with the cleaning and to let them know if there is anything further they can do. We needed new housekeepers on short notice, and Christina arranged to clean our house immediately.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Neat Freaks
Thank You for filing a report. We look forward to seeing you again next week! Don't forget out referral bonus!

Suzanne T.
01/2010
5.0
party planning, home staging, house cleaning
  + 1 more
I have been using Neat freaks for about six months. Flexiblility and a personal touch in addition to a sparkling house is what I like most about Neat Freaks! If I have requested changes on a cleaning day due to special projects or party plans,its never a problem as long as I let them know ahead.The flexability is fantastic!
Description of Work: Neat Freaks, on a regular basis, and on special occasion does a whole house cleaning. Included is dusting, mopping, scrubbing bathrooms and kitchens, Changing linens and any special projects requsted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

    Contact information

    116 Mulberry Rd, Four Oaks, NC 27524

    www.neatfreaksnc.22web.net

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Home Staging,
    Floor Cleaning and Waxing,
    Entertainment/Parties,
    Blind Cleaning

    FAQ

    Neat Freaks is currently rated 4.6 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Neat Freaks accepts the following forms of payment: Check
    Yes, Neat Freaks offers free project estimates.
    Yes, Neat Freaks offers eco-friendly accreditations.
    No, Neat Freaks does not offer a senior discount.
    No, Neat Freaks does not offer emergency services.
    No, Neat Freaks does not offer warranties.
    Neat Freaks offers the following services: Dusting,bedmaking,bathroom and kitchen scrubbing etc,full list of standard cleaning will be provided at consult.We try to accomodate unusual requests!
    We no longer offer oven cleaning,although, if you have run the self clean the night prior to visit,we can wipe it out!

    Contact information

    116 Mulberry Rd, Four Oaks, NC 27524

    www.neatfreaksnc.22web.net

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM