DDesigner

Description of Work: Deutsher Design is a joke! Don't waste your time with this terrible company.This is by far the most unreliable internet based company I have ever had the displeasure to work with. Anette Stephens caused me and my family a huge amount of inconvenience and aggravation, and it lasted for weeks! First, about 10 weeks after i had placed in my order, she said it was ready, and that she had shipped it. She provided me with a Tracking number that was a fake and didn't correspond to any shipment. I tried to reach her for days and she simply ignored my emails. Then, she finally answered me that the shipping person" had just passed of a heart attack" and that she will put my order in the mail herself immediately. For three weeks after that I asked her for a shipping number, but she never answered any of my emails and disappeared again. It took for me the threaten several times to report her to eBay, paypal and the North Carolina Better Business Bureau for her to actually ship HALF of my order, and this is where it gets good: she had the nerve to try to intimidate me saying that she had hired a lawyer to handle my complaints!!! And to add insult to injury, Stephens said she wouldn't ship my full order because she was afraid I wouldn't pay her the balance I owed her. How nice to be called a crook after all this aggravation. I hope this will prevent any prospective customers for custom made shades to go through a similar unpleasant experience. And by the way: did I mention that the shades I received were extremely cheap and poorly made, with plastic accessories and bad quality finishes. The shades I received did not even include a cord stopper even though it was promised in the description. What a shame.