patio builder, awning installer, home remodeling contractor,
... +1 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Business highlights
70 years of trusted experience
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
4.313 Reviews
Showing 1-13 of 13 reviews
Phyllis L.
01/2025
Contract signed May 29, finished Nov. 22! One shattered picture window, 4 windows measured incorrectly meant the project drug on & furniture had to be moved too many times. No explanation or apology....poor communication & customer service. Hardware came off the screen door (an easy fix but caused me to doubt quality). Add to that water from a typical rain seeping into the track of the sliding door. The installers, William and Jeff were very good and conscientious...tested this problem with my garden hose. It was determined it was the weird angle the water hit so now I check it after every rain. For this price, I would expect better. This was the most frustrating project/company I have ever dealt with...and I'm a senior citizen! They sure will not be called to do my other windows...or anything else.
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$38,677
Camille W.
01/2025
I was taught if you do not have anything nice to say do not say anything at all.
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Laura K.
04/2024
Quality of reduction is good and workmen were quailed and neat,. Dont like haggling for best price!
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Yes, I recommend this pro
Linda M.
08/2023
Taylor & Austin did great work & were dependable. We were very pleased with the quality of products & results. Highly recommend the Joyce Family Home Improvement.
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Yes, I recommend this pro
Vanessa B.
04/2023
The installers and the person who came out to talk about financing the windows did great. Bit the people I talked to in the office were kind of rude and the would hang up on me when I would call to try to get answers about when they would be installing the windows.
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Yes, I recommend this pro
Dan F.
04/2023
Excellent installation team in Taylor and Austin. Installed both an accessible shower that looks beautiful and a new bath floor!
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Yes, I recommend this pro
$14,000
kelly w.
03/2023
good people to work with. good installers
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Yes, I recommend this pro
Michael S.
12/2022
N
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Yes, I recommend this pro
Rhonda K.
05/2022
The installers were great; courteous, professional. The company sent the wrong shower floor, so, and was not realized until the tub was pulled. This delayed the install back a few months. Fortunately we have 2 bathrooms.
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Yes, I recommend this pro
Doreen B.
03/2022
I was pleased with their price and I think I'll be happy with the quality of their product!
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Yes, I recommend this pro
Kim M.
02/2022
will recommend to friends.
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Yes, I recommend this pro
Michael M.
02/2022
Trustworthy
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Yes, I recommend this pro
Kayla C.
10/2021
Great addition to our home. Awesome customer service.
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Yes, I recommend this pro
$12,000
Contact information
25 Continuum Drive, Suite C, Fletcher, NC 28732
https://www.joycefactorydirect.comService hours
Monday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PMSunday:
2:00 PM - 8:00 PMLicensing
Licensed*
Trade License Number
L.74242
Trade License Locale
OH
Trade License Expiration
12/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
patio builder,
awning installer,
home remodeling contractor,
window installer
FAQ
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: 2:00 PM - 8:00 PM
Joyce Factory Direct of Asheville accepts the following forms of payment: CreditCard
Yes, Joyce Factory Direct of Asheville offers free project estimates.
No, Joyce Factory Direct of Asheville does not offer eco-friendly accreditations.
No, Joyce Factory Direct of Asheville does not offer a senior discount.
No, Joyce Factory Direct of Asheville does not offer emergency services.
Yes, Joyce Factory Direct of Asheville offers warranties.
Contact information
25 Continuum Drive, Suite C, Fletcher, NC 28732
https://www.joycefactorydirect.comService hours
Monday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
10:00 AM - 4:00 PMSunday:
2:00 PM - 8:00 PM