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Duckett Plumbing

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

New construction, electric water heater repair & replacement.

Business highlights

25 years of trusted experience

Services we offer

New construction, electric water heater repair & replacement, gas water heater replacement.

Services we don't offer

Gas Water Heaters, drain cleaning

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 56 reviews

Robert"Buck" H.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara V.
03/2016
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy F.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Mr. Duckett replaced a faulty faucet. He has in the past repaired toilets and stopped leaks for me. He is very prompt and knows his business. His prices are very reasonable. I will definitely call on him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Courtney M.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Gave me advice over the phone

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Mike V.
05/2012
5.0
plumbing
  + -1 more
He is very professional. He is meticulous and is easy to work with. He comes on time and does great work.
Description of Work: He installed two laundry sinks and an outside hose valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jeffrey L.
04/2012
5.0
plumbing
  + -1 more
I called Patrick and asked him if he worked in our subdivision, Mountain Valley, and he said that he does a lot of work there. I described to Patrick that I needed a tub drain repaired and to replace 2 external hose bibs. Patrick gave me an appointment time, he showed up right on time, worked quickly and efficiently, and the invoice was exactly what he had promised. Excellent service!! Patrick was knowledgeable and completed the repairs we needed in a quick and efficient manner. Patrick even made an adjustment of a toilet that was running on and he didn't even charge for that adjustment. I'd highly recommend Patrick for any plumbing need!
Description of Work: Patrick removed, cleaned and repaired our tub drain lever which safed us the expense of parts and it works perfectly now. Patrick installed 2 new external hose bibs for outside faucets, and they work perfectly. Patrick also adjusted a toilet that was running on and he didn't even charge us for that adjustment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Mike V.
03/2012
5.0
plumbing
  + -1 more
Duane explained in detail all that was happening, and gave advice as to what to do. Overall, I was impressed with his experience and knowledge. I will not hesitate to hire him for future projects.
Description of Work: I called Duane Duckett to check a whole house filter, and to check water pressure at the home that was just purchased. Also wanted to get a quote on some work to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Emilie H.
02/2012
5.0
plumbing
  + -1 more
They are a great company. They come out quick and work hard.
Description of Work: I had to get some plumbing work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marti R.
12/2011
5.0
plumbing, water heater repair
  + 0 more
I love Duane Duckett. He gets called in when I have to reseat toilets or do any major leaks. I can fix cartridges and sinks and replace shower handles and stuff like that. If there is a leak or an issue with the water heater, Duane gets the call. I have a really old rental property so we probably had to replace some stems and a couple of faucets and showers. He has done everything. I have one property that had been neglected for years before we even got it so the poor guy has to fix everything that the last owner tried to fix himself. He goes with me from place to place. Duane is one of these nice people, like a good old country boy and honest as the day is long. In my case, I think he probably doesn't charge what he is worth. He definitely looks at trying to fix things according to code but in the most economical way possible. He is not going to come in and recommend that you tear everything out and start all over to get the entire place up to code. He looks at what he has got, he makes the fix according to code, he checks out to be sure that everything is working properly, and he certainly tests to make sure everything is working properly. He is not trying to sell you the goods. With this one property that I have, he could probably come in and say that I need to sink several thousands of dollars and have him replumb the whole thing. He probably knows that it's not going to happen. He will let me know what the trade-offs are for dealing with a repair one way versus another. He has always done a great job for me. If for some reason he has to come back and fix something again, he does. When it comes to an old building, sometimes when you tinker with one part of the plumbing it causes a problem in another part of the plumbing. He is a great guy. He is great for working on older properties. He can certainly do new plumbing. His greatest value is that he can work on older properties. He has seen a lot of this stuff that hasn't been installed for years. He knows how to fix it and knows how to find parts. He is just a good old country boy. If he says he is going to show up, he shows up. He always calls me when he is on his way so we don't waste a whole lot of time. He is self-employed and he knows he is going to be crawling under houses. The only area where I probably ding him is that some people will show up in their little uniforms. He doesn't show up in a uniform. If he has been crawling under houses he might look messy, but I don't care because I don't like to crawl under a house. He is not afraid to crawl under a house. There are a lot of guys that won't do it. This poor guy had to go to the hospital one time because he crawled under this place and got covered with poison ivy and missed a few days of work. This was my property and I felt horrible. He just said that they were the hazards of his job. He is just a good old boy. I love him because he has bailed me out literally. He has bailed me out in a couple of leaking places. The only thing I would just ding him on is his appearance. He has always fit me in in-between people. He met me on a Sunday to fix something and didn't charge me weekend rates. I just love him. I don't think that my comments on his appearance would really be a big surprise to him. We have joked about it before, especially when he has to crawl in and out under stuff.
Description of Work: Duckett Plumbing replaced a bunch of leaky shower fixtures. I know we had 2 shower cartridges that he had to replace and 2 faucets stems. He also put in a pressure relief valve on an incoming water line. I dragged him around 3 different properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard D.
12/2011
5.0
plumbing
  + -1 more
Duane was at our house right on time and was very personable and professiona l He completed all jobs plus additional jobs with quality and conscientionness. Duane worked h****** the jobs for over 3 hours. We would hire him again and we would enthusiastically reccomend him to others
Description of Work: We originally hd 3 problems to be fixed. Install 2 new faucets and repair a leak in the laundry room. He removed the old faucets. He repaired a leaky Slop Sink drain in the laundry room. He also replaced the elbow joint under the slop sink. Duane repaired the Shower/tub assembly in the guest bathroom (this was quite a difficult job since the parts were obsolete, so he had to rebuild with new parts.) He also removed an old master bedroom vanity and installed a brand new one (This was a 4th. job that he hadn't been told about previously) Duane installed the vanity with an assist from a carpenter, in addition he repaired a copper waste line pipe that was leaking under the master bath sink. He brought in a carpenter to also help with the new vanity and to replace the doorway trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david W.
11/2011
5.0
drain cleaning, home remodeling, plumbing
  + 1 more
duane was outstanding always on time and did a great job and was very reasonable.would highly recommend.
Description of Work: replumbed my house after a fire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Deena A.
10/2011
5.0
drain cleaning, plumbing
  + 0 more
Called this morning because of a leaky toilet tank & he arrived within an hour. Mr. Duckett arrived with what was needed to fix it & we had him also replace the same cheap hose on our other toilet to avoid a similar problem. He didn't charge extra. We will use his services again if we have any other plumbing problems.
Description of Work: Leaky toilet tank from the hose connecting the water to the tank. Mr. Duckett replaced the very cheap plastic leaky hose with a much better metal one. He also replaced the same cheap hose on our second toilet at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Julie T.
10/2011
5.0
plumbing
  + -1 more
He arrived at my house a few minutes before my appointment and finished the job in the time he told me it would take. I found him on Angie's List and was very pleased with his work, punctuality, and price. I've already told some people about him. A good plumber that responds quickly is really hard to find.
Description of Work: Mr. Duckett was able to very quickly schedule a new sink installation and garbage disposal move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Corinne I.
09/2011
5.0
plumbing
  + -1 more
Very well! Mr. Duckett was timely, neat in his work, respectful, and personable. He was knowledgeable about how to work on our 1955 fixtures, saving us from ripping the shower tiling out to make the repairs. We were very pleased with his work, as well as his fee.
Description of Work: We have a bathroom that is original to our 1955 house. The tub drain failed; the tub faucet failed. He replaced parts in the faucet and repaired the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Sue S.
08/2011
5.0
drain cleaning, plumbing
  + 0 more
I called first thing in the morning. He was able to come out the same morning. My kitchen faucet needed replacing. So, we went shopping together at Lowe's to find someting that I would like. He knew the good quality brands and had some good recommendations. He completed the job quickly and was very nice. He did all of it for a reasonable price. He even unclogged the drain in my teenager's bathroom while he was here! I highly recommend him.
Description of Work: My kitchen sink was leaking. He needed to replace the faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Judith P.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
He was excellent in all respects, handled a difficult connect (depth of the new sink was different from the old one) and it was not something that he expected when he arrived because I did not know to mention this to him when I arranged for the appointment. He was very fair on his pricing, and a genuine helpful person. When I contacted him, he let me know when he could see me and he showed up when he said he would come. I consider him to be "my plumber."
Description of Work: Mr. Duckett Installed 2 new faucets along with plumbing for new sinks in kitchen and bath on kitchen and bath granite countertop remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Meghan H.
07/2011
5.0
drain cleaning, plumbing
  + 0 more
The repairs took about a day. He was prompt and courteous. We went over all the details and he came up with a price and time, to which I hired him on the spot. I would hire him again for future repairs.
Description of Work: I had several clogged drains and a few other little things (broken valves, leaky faucets) here and there in the house we moved into as it had been vacant for a while. Dwayne was very nice and able to finish the work in a day. He was fair in his pricing and actually suggested a few things that ended up saving us money. I thought he was very trustworthy and I would definitely use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul C.
05/2011
5.0
plumbing
  + -1 more
He was very prompt to come out. He did the work immediately. He was very prompt and very responsive. He didn't even charge me. He put the same toilet in the floor. It actually wasn't his fault. The original base of the toilet is not made correctly so he had to do major work. He fastened it up to the floor this time. I am pretty happy with it. He stands behind his work. He is fast and he is reasonably priced.
Description of Work: Duckett Plumbing reseated a toilet for me. It was a follow-up call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leo B.
02/2011
5.0
plumbing
  + -1 more
Duckett was courteous,knowledgeable and did a great job.I was very pleased with his work and what he charged. I recommend him very highly. Any future problems, he will be my plumber.
Description of Work: Duckett repaired a water leak on a furnace line and made the system better than the original.He also corrected a problem that prevented us from using two of our showers. We were told in the past that we would have to cut into our drywall to correct the problem.He replaced the faucets and both showers are working great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Paul C.
12/2010
5.0
plumbing
  + -1 more
The plumber was scheduled for 9:00am. He showed up at 9:45am. We are a little out of the way so that seemed acceptable. He immediately went to work and worked fast. He had to cut the bolts off our old toilet due to rust buildup. Everything went smooth from start to finish and I haven't had any problems with the work. He even carted away our old toilet for us. He had additional parts when needed and paid attention to details on cleanup and attaching sink cables neatly to wall under vanity.
Description of Work: Had a new toilet installed, bathroom sink facet installed, and work on the shower drain pipe that was preventing shower drain from staying attached.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

MILFORD S.
10/2010
5.0
plumbing
  + -1 more
We could not have asked for a better plumber He checked out our water heater and determined we needed a new water pressure gauge. He saw that our pressure was way too high. The first new gauge he put in was faulty so he had to go out and get a new one. When he returned h replaced the old pressure gage which took care of the problem. He then quickly fixed our toilet. He was here 2 hours. I couldn't be more satisfied. I will use him again.
Description of Work: Duane Duckett is an honest and very knowledgeable plumber..He was originaly called to replace the inner workings of a toilet. Meanwhile, our water heater was leaking water from a a copper pipe. We called Duane and he told us it could be our water pressure was too high and he would check it out when he was due to come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Linda J.
08/2010
5.0
plumbing
  + -1 more
We had a hard time with what we had to do, but the plumber was persistent. He was very involved and very good.
Description of Work: We used Duckett Plumbing to fix our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Donna R.
07/2010
5.0
plumbing
  + -1 more
He and I spoke over the phone initially and he told me what he thought problem could possibly be. He gave me a price range for the repair. He wanted to come right away because he was in the area but unfortunately I couldn't have him come right then. He called as soon as he had an opening. He was kind, helpful, honest and worked quickly and neatly. He showed me all of the damaged pipes and advised me about avoiding this happening again in the future. I will be recommending him to all of my friends and will give his information to our HOA as a very reliable service person. Thank you for everything!
Description of Work: He replaced a cracked pipe (from the winter cold) to the outside spigot. He also noticed I had water under the house from a leaking bathroom pipe. He tightened the toilet pipes and took care of a problem that I didn't even know I had. Actually, the leak was left by a different plumber who had "fixed" the toilet in October but didn't tighten the connection. I wasn't happy with the former plumber so I went to Angie's List for this Plumber and I'm so glad that I did!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marti R.
05/2010
5.0
plumbing
  + -1 more
I called to report the broken drain, and Duane was able to schedule an appointment the same afternoon. He was waiting for me at the rental property when I arrived, and quickly diagnosed the problem. As this was an older property (circa 1960?), the drain required some custom fitting, which he was able to provide. In addition, he brought a fixture leak to my attention which could have caused addtional damage. While he repaired the drain, I purchased a new fixture which he installed at same appointment. Again, I have used Duane at many rental properties (and my personal residence). He stands behind his work and is a very pleasant person with whom to do business.
Description of Work: Duane Duckett has actually completed quite a bit of plumbing work for me over the last 2-3 years, both at my personal residence and at various rental properties I manage. This particular job was repairing/replacing the PVC drain pipe in a rental kitchen as well as replacing the entire sink faucet/sprayer fixture (I supplied the fixture - not included in plumber's bill). Mr. Duckett shows up as promised, and he can diagnose and fix the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

SHELLEY R.
03/2007
5.0
plumbing
  + -1 more
Mike is amazing. He is my plumbing hero. He really knows his stuff, is fair and honest, and he isn't afraid to tackle a really difficult, uncomfortable, claustrophobic job. He has done two jobs for us now and I wouldn't use anyone else. I just cannot praise him enough.
Description of Work: Mike repaired two plumbing leaks under our 1926 house right before and after New Years 2007. He crawled in a ridiculously narrow crawl space (seriously, about 12-18 inches) far under the house to cut ancient galvanized pipe which had been buried in the dirt and burst (due to age, not cold) below ground level. He cut off the old pipes and installed new PAC above the dirt. When a second buried pipe burst when the water was turned back on, he went back under and did it again. He also re-routed the pipes to an addition which we discovered had been run outside the house underground (which is why the pressure was always lousy). He cut through the back of the old foundation to run the new line. The job took 12 hours total.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765
    • 1
    • 2(current)
    • 3

Contact information

74 Mountain Ridge Ln, Fletcher, NC 28732


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters

FAQ

Duckett Plumbing is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Duckett Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Duckett Plumbing does not offer free project estimates.
No, Duckett Plumbing does not offer eco-friendly accreditations.
No, Duckett Plumbing does not offer a senior discount.
No, Duckett Plumbing does not offer emergency services.
Yes, Duckett Plumbing offers warranties.
Duckett Plumbing offers the following services: New construction, electric water heater repair & replacement, gas water heater replacement.
Gas Water Heaters, drain cleaning

Contact information

74 Mountain Ridge Ln, Fletcher, NC 28732


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 1:00 PM