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Blinds & Designs

Window Treatments, Interior Design and Decorating, Blind Cleaning

About us

Blinds and Designs is Fletcher’s premier source for custom window treatments including blinds, shades, shutters and more. For 10 years, we have proudly provided top quality interior design and home décor to the families and businesses of Fletcher, Asheville and the surrounding areas. We are North Carolina’s premier Hunter Douglas Gallery, offering a comprehensive selection of unique window treatments including custom blinds, draperies, and shutters. At Blinds and Designs, you can even browse motorized blinds and experience the convenience of automated lighting control for your home.

Business highlights

29 years of trusted experience

Services we offer

Window treatments - custom blinds, draperies, film. Bedding. Retractable screen doors. Exterior shades.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
8%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 26 reviews

Simone S.
06/2018
5.0
window treatments
  + -1 more
Excellent. Very professional and did a great job.
Description of Work: Blinds in 3 room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Joy B.
07/2017
5.0
window treatments
  + -1 more
Good product & communication about timeliness. Very happy with results.
Description of Work: Automated skylight blinds and kitchen blind
Rating CategoryRating out of 5
Yes, I recommend this pro

John W.
02/2017
4.0
window treatments
  + -1 more
The entire process (initial meeting, measuring, installation) went well. They showed us a good variety of window blinds/coverings. The installer was very good - working very quickly. The only snags that happened were that one window was missed. It wasn't included on the proposal/quote and we didn't catch it ahead of time. The installer had an old one that we used until the new one came in. And one blind was manufactured with the pull on the wrong side. It had to be reordered. They also provided all the necessary info so we could get rebates on some of the blinds.
Description of Work: new window blinds

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Luciana D.
10/2016
5.0
window treatments
  + -1 more
Gorgeous Hunter Douglas blackout blind that opens/closes by remote control. Very well installed, the room gets very dark. Service was professional and punctual. I would hire again for future window treatments.
Description of Work: electric blackout blinds for bedroom. Small blind for bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Linda C.
09/2016
5.0
window treatments
  + -1 more
Excellent - very professional and pleasent to work with.
Description of Work: drapes for client

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREGORY and Robin W.
08/2016
5.0
window treatments
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela .
08/2015
5.0
window treatments
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristi B.
06/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Showed up on time, great suggestions. Products came quickly. Very happy with install and blinds all look great. So happy with this provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Amanda W.
05/2015
5.0
window treatments
  + -1 more
They came out to measure and again when blinds were installed. Very courteous and professional. Very pleased with them. Will definitely use them again. They also emailed me a photo of the installer when confirming the appointment time which I thought an excellent idea. You know who to expect at your door.
Description of Work: Ordered and installed window blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Debbie J.
02/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Came to home and helped me decide between several options. The measurements were perfect so when they were installed, there were no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Lauren W.
09/2014
5.0
window treatments
  + -1 more
Product is well made. Carl the installer did an excellent job. Shades block out the light perfectly.
Description of Work: Installed room darkening shades

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Elizabeth M J.
06/2014
5.0
window treatments
  + -1 more
We have three large windows that are very high and cannot be reached without a ladder. The sun comes in those windows at different times of the day, depending on the season, and beats down on anything in its path. In addition to the heat that is created, anything in its path is ripe for fading. Jamie, from Blinds and Designs came out and measured for remote control blinds that we can lower just when needed, allowing the natural light to come in the rest of the day. She provided plenty of options and the prices were reasonable. From her visit to our home to measure and give us our options, we had the blinds installed and ready to go a week later! We are new to the area and contacted a friend who is in the business in the town we moved from, an hour and a half away. He not only said it was a fair price, he spoke very highly of the owners and staff at Blinds and Designs, saying they were honest, used the best materials and would do a good job. Everyone we dealt with at Blinds and Designs was pleasant, professional and attentive to our needs. I would definitely use them again!
Description of Work: Installed three remote control blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mercedes C.
07/2013
1.0
window treatments
  + -1 more
I serched for other Hunter Douglas representative and found one in Hendersonville, Carolina Blinds Outlet. They came immediately and did an excellent job . He showed up on the agreed time to take measuments and sent the quote the next day. I placed the order. Curtains were installed with outmost care and precision. I cannot say enough good things about Carolina Blinds Outlet. They were terrific. Blinds and Design, watch out!
Description of Work: Visited the showroom twice and they were attentive. The second time, I scheduled an appointment for measurements and they did not show up. When I called, they said I had the wrong date, no apologies. I had been very specific with date and time since I was traveling out of town the day after the scheduled appointment. Upon my return to Asheville, I tried again to schedule another appointment but this time they could not come since "they would be away in a Hunter Dougla meeting".

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Blinds & Designs
Blinds and Designs values our customers and their time. I am sorry for any confusion or misunderstanding you had with the scheduling. Our staff stays update to date will all continuing education classes so we can better serve you. Our goal is not to simple meet, but exceed our customers expectations. We are disappointed we didn't win your business this time but invite you back for future projects.

Betty H.
05/2013
5.0
blind cleaning, interior designers
  + 0 more
They did a good job. They worked professionally, and they seemed knowledgeable. The only problem I had with them was they rescheduled their service date in the past.
Description of Work: We used Blinds & Designs for our blind cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Teresa A.
05/2013
5.0
window treatments
  + -1 more
I was very impressed by the service in the store and the option of coming to my home...without charge...to do a more tailored plan.
Description of Work: Stopped in the store. Got a thorough review of options...very professional. Within a week, they scheduled to do an in home visit to look at options, measure and draw up an estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Greta H.
02/2013
5.0
window treatments
  + -1 more
The sales person came to the house and very patiently helped me pick out the perfect treatment for each window.The order was placed and arrived as promised. A very professional young man came out to install the blinds and he did so quite quickly. He then took the time to show me how to use and maintain the blinds. Overall, it was a very pleasant experience. I have recommended them to neighbors who also used them and had a similar experience. I would use them again.
Description of Work: I had purchased a new home and needed window coverings for every window. The blinds were ordered and installed through Blinds and Designs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Linda H.
01/2013
5.0
window treatments
  + -1 more
It was a great experience. Karen and all the staff at Blinds and Us were helpful and professional. Karen was a delight to work with. She has a great eye for fabric choices to coordiante with our interior and spent time helping us pick the perfect fabric and style for our rooms. I could not be happier. The window coverings are beautiful and finish off our rooms perfectly. I would highly recomend Blinds and Us.
Description of Work: Karen came to our home to take measurements and discuss options for window coverings in the great room and master bedroom. She returned with suggestions for fabric options that would coordiante with our furnishings and wall color. Once the selections were made the order was placed. After approximately 6 weeks she returned with Carl to install window coverings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Bernard F.
11/2012
3.0
window treatments
  + -1 more
Went to the storefront and told them that we wanted to order mini-blinds. The clerk did a rough estimate of about $600 for what we wanted installed then set up an appointment for a measurement. The owner came out and persuaded us to go with faux wood blinds as they are more up to date and would be about the same price as the mini-blinds. She then sent us a quote for about $1,260 that was presented as a discounted price. When we questioned how that equated to the mini-blind price, she came back with a budget product that does not allow the configuration we wanted nor the lifetime warranty. That prompted us to go to the internet for product/pricing. We found many brands that offered exactly what we wanted at a fraction of the cost: $480 versus the $1,261 Hunter Douglas price. So unless you are completely sold on the Hunter Douglas brand, we suggest searching elsewhere for an equivalent product.
Description of Work: Went to the storefront and told them that we wanted to order mini-blinds. The clerk did a rough estimate of about $600 for what we wanted installed then set up an appointment for a measurement. The owner came out and gave us an estimate for a different product which in her words would be about the same price. The price was more than double our expected. Then we got what we perceived to be a "bait and switch" offer.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from Blinds & Designs
Blinds and Us carries the full line of Hunter Douglas Products. We only carry the Hunter Douglas line due to the superb quality, lifetime warranty, and we are proud to offer a product made in the USA. We urge all customers to visit our showroom to view and operate the newest Hunter Douglas products. Blinds and Us is a family owned and operated business and we strive to provide the best product and service with a near-perfect customer approval rating. Over 96%. This is one of the highest ratings of any Hunter Douglas Gallery nationwide. Ratings are constantly updated through survey results. We gain valuable experience with every job, and we use that experience to grow. We never stop improving our service. With Regards to the Member review above we are certain that this was a miscommunication. Aluminum mini blinds are at a less expensive price point than the 2” Chalet WOOD Blinds we quote after exact measurements were taken on site. Both blinds were discounted off of MSRP (suggested retail) as all of our Hunter Douglas products are.

Beth B.
04/2012
5.0
window treatments
  + -1 more
We finally made the decision to replace the blinds in our 1920s era home. We shopped around...Lowe, Home Depot, several window treatment stores and even on line. We found the best quality product at a fair price and a good "comfort level" with Jamie at Blinds and Us. Jamie was very helpful in selecting a style that fit our particular home with the options we wanted. We ended up with Hunter Douglas Top down/ bottom up cellular shades that had (for a limited time)a cordless lift system at no extra charge. At installation time, our installer discovered that some of the blinds did not have the top down feature. It was determined that the order went in correctly and a mistake was made at the factory. Hunter Douglas was apologetic and quickly remade the blinds and sent them out. The final installation went perfectly. We would defiantly use Blinds and Us again!
Description of Work: Replaced blinds in foyer, sunroom, living room. 1920s home with large windows and French doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Charlotte W.
03/2012
5.0
window treatments
  + -1 more
Overall, we were very pleased with our choices and with Blinds and Us. We will use them again if the need arises, and are glad to recommend them to others. We also liked doing business with a business that is locally owned and operated, but also deals with a nationally known product.
Description of Work: We moved into a newly constructed house at the end of December 2011, and needed coverings for 22 windows. After making a trip to the showroom to look at available products, I made an appointment for them to come to my home, take measurements and provide an estimate. When the representative arrived, she brought samples so we were able to get an idea of how each type of blind would look in our windows. My husband and I make our choices together, and an estimate was provided that night. Unfortunately it was too high, but we made some changes the following day and accepted the second estimate which was within our price range. The order was placed within 3 days of the original visit to our house, and the coverings were ready for installation in just over two weeks. the installers were efficient and skilled. The sales rep was very knowledgeable of our area, having done many homes in Biltmore Lake so she had an excellent idea of what would work and what would not. Because our house is set in the middle of a wooded lot, we wanted coverings that are very unobtrusive across the back so that we can experience the full impact of the woods. We chose pleated shades which become almost invisible in the day when they are raised, but give us privacy in addition to providing good insulation after dark. In addition, some of the shades can be raised from the bottom so that we can have privacy, but still see out over them, particularly important in our bedroom. We did the rest of the house in wooden blinds which are effective in controlling light in the day, and at night, block light from a street light located directly in front of our house. We were interested in buying Hunter Douglas products due to the choices available, the quality of the product, and the guarantee backing them. For that reason, we did not get bids from other companies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

R. M. I.
10/2010
5.0
window treatments
  + -1 more
The professionalism of the team, the measuring and installation service, and the quality of the product were excellent.
Description of Work: Installation of Hunter Douglas blinds in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Andrea R.
02/2010
5.0
window treatments
  + -1 more
They were very nice and professional. I liked them a lot. The person who came to give the estimate gave me all the information I needed and was very nice.
Description of Work: Blinds and US Inc gave an estimate to supply wooden blinds for my windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERRY & ED L.
04/2009
5.0
window treatments
  + -1 more
We had a really good experience with them. We spoke with them about our options, and eventually decided to purchase 2 inch blinds throughout the house. They did a very good job, and the owner discussed all of the of possible styles and took measurements. They placed the order, and installed them very efficiently when they came in. The owner was very courteous and prompt, and sent us a letter after the job was done to thank us and to make us aware that she offers additional window treatment services as well as blinds, which we appreciated. We did not compare the price (the above price includes tax) but we were more interested in the quality of the service than the cost. They provided wonderful service, we were very happy with her work, and I would certainly recommend them to anyone.
Description of Work: We went to them because we did not have any window coverings in our new home. We had blinds put in 21 windows of varying sizes, including two full length glass doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,560

BEVERLY B.
06/2008
5.0
window treatments
  + -1 more
Fantastic. We found Blinds and Us in Angie's List, met a representative at a local home show, visited the showroom, and then had Karen come out for the consultation/quote. Everything was perfectly smooth, no problems with the order or installation at all. Blinds and Us has a good financial program as well that we are taking advantage of.
Description of Work: Selected, measured, ordered and installed Hunter Douglas cellular shades and mini-blinds throughout our new house. Karen was fantastic in suggesting colors and designs and in helping us minimize cost while maximizing value. Some of the shades are Top-Down Bottom-Up (you can drop down the top to see outside while keeping the lower part of the window blocked AND/OR can raise the bottom of the shade independently). Some of the windows were multiple windows and Karen suggested just the right answer for them based on our needs. The installation was PERFECT and very efficient. Their installer is great, knows what he's doing, and just gets it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

02/2007
5.0
window treatments
  + -1 more
The best experience I've had with a vendor in a long time. Expert sales, workmanship. Kept all appointments almost to the minute.
Description of Work: Blinds and shades for a new house including verticals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800
    • 1(current)
    • 2

Contact information

15 Design Ave Ste 209, Fletcher, NC 28732

www.blindsanddesignsnc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Treatments,
Interior Design and Decorating,
Blind Cleaning

FAQ

Blinds & Designs is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Blinds & Designs accepts the following forms of payment: Check,MasterCard,Visa
Yes, Blinds & Designs offers free project estimates.
Yes, Blinds & Designs offers eco-friendly accreditations.
No, Blinds & Designs does not offer a senior discount.
No, Blinds & Designs does not offer emergency services.
Yes, Blinds & Designs offers warranties.
Blinds & Designs offers the following services: Window treatments - custom blinds, draperies, film. Bedding. Retractable screen doors. Exterior shades.

Contact information

15 Design Ave Ste 209, Fletcher, NC 28732

www.blindsanddesignsnc.com

Service hours

Sunday:
Closed
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM