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ALTAMONT INSPECTIONS LLC

4.6(
13
)

Home inspection, Radon Detection & Reduction

About us

Family-owned and operated by Certified Master Inspector® Edgar Roberts, Jr. and his wife Angela since 2005, Altamont Inspections, LLC takes the time to get to know you and your particular situation, enabling them to provide unsurpassed individualized service and build a relationship you can trust... details the larger, multi-inspector companies can't provide. Mr. Roberts, CMI® was the buyer-selected home inspector for the HGTV Dream Home in Lake Lure. He uses the latest inspection technology such as FLIR Thermal Imaging to prepare informative, reasonably priced home inspection reports, AARST-NRPP certified radon gas testing, and well water testing for discriminating home buyers, sellers and owners throughout Western North Carolina. Altamont Inspections, LLC works directly with you and acts in your best interest, addressing your concerns quickly and professionally while providing exceptional service. Free BuildFax property history reports are included with every inspection, and clients and agents alike appreciate the interactive Create Repair Request List tool unique to Mr. Roberts' HomeGauge Software reports. Visit www.AltamontInspections.com to learn more about their services, then use their convenient online scheduling calendar to book your next inspection. Altamont Inspections, LLC looks forward to Inspecting Your Investment.

Business highlights

20 years of trusted experience

Services we offer

Certified Master Inspector professional designation, NC Certified Home Inspections, AARST-NRPP Certified Radon Gas Testing, Well Water Testing, FLIR Thermal Imaging, BuildFax Property History Reports, Pest Inspection Scheduling Service

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.613 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
0%
1
8%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Write a review
Showing 1-13 of 13 reviews
Kaeleigh M.
01/2021
1.0
home inspection
  + -1 more
I personally would not recommend Altamont Inspections to anyone. November 2020 Eddy performed an inspection on my home before purchasing. The home has oil heat with an oil furnace in the basement. While he was thorough in some areas, he neglected to include information about the condition of the furnace or any pictures of it in his inspection report, only a picture of him pointing a temperature gun at a vent stating the heat worked/manufacture date. However, after moving into the home January 3rd, 2021, I began to hear strange noises from the furnace. An HVAC tech came out to inform me life-threatening levels of Carbon Monoxide were being released into my home due to the furnaces malfunction. I had been living there for only a few days...I was informed by the tech that "based on the furnace appearance and condition it is clear that it has not been properly maintained"....If Eddy had included pictures of the furnace in the original report and adequately inspected the appearance of it and informed me, I may have had a chance to negotiate with the seller or choose to further inspect the furnace before purchasing the home. Instead, I was unaware of the conditions of a furnace that could have cost my life and now is costing me thousands of dollars to replace.
Description of Work: Home Inspection
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
Response from ALTAMONT INSPECTIONS LLC
Dear Ms. [Member Name Removed], It is unfortunate that you experienced issues with your oil furnace upon moving into your home. Your oil furnace functioned properly during the entire 2.5 hours I was in the home performing your inspection. Had it made any unusual noises, shown visible indications of burn marks or soot that would indicate a problem, or appeared to be in a condition other than that of a typical 18-year-old furnace, I would have flagged it in your report. Home inspectors do not test for carbon monoxide; however, I tested the carbon monoxide detector and it also worked properly. You state it was a noise from the furnace that alerted you to the concern rather than the carbon monoxide detector's alarm or any physical symptoms of your exposure to carbon monoxide. Based on the report you provided from the HVAC professional during your initial email to us, you were not exposed to "life-threatening" levels of carbon monoxide in your home. While the 11ppm level of carbon monoxide the HVAC contractor noted near the furnace does need to be corrected, for carbon monoxide to become life-threatening, it would need to reach a much higher level. A home inspection like the one I provided for you is not a warranty or a guarantee that issues will not occur after the date of your inspection. It is merely a snapshot in time, a limited, non-invasive, visual inspection. Home inspectors do not report on the life expectancy, adequacy or efficiency of any component or system, nor do we predict future conditions, including failure of components such as your oil furnace. Inspectors also do not inspect heat exchangers. The defect with the heat exchanger you incorrectly assume I should have noted in my inspection report was discovered by a licensed HVAC contractor using an inspection camera, which is beyond the scope of a home inspection and considered technically exhaustive. While I empathize with your unfortunate situation, I stand behind my findings detailed in the home inspection report I provided you. - E.M. Roberts, Jr.
Paula M.
06/2018
5.0
home inspection
  + -1 more
Always a pro.
Description of Work: Home inspection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Karen C.
07/2017
5.0
home inspection
  + -1 more
Very well. Eddie found several significant issues that were resolved before closing.
Description of Work: We were out of state buyers and relied heavily on inspection results to move firward with purchase. We found Eddie's inspection very thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$510
fabrizio C.
12/2014
5.0
home inspection
  + -1 more
unknown
Description of Work: total inspection of house that I was interested to buy. Excellent and professional job that uncovered major structural problems.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Stella F.
11/2014
5.0
home inspection
  + -1 more
Eddie Roberts was right on time as promised. Very professional. Did a very thorough inspection and pointed out items of needed attention. Did a very detailed report and got it to us within a day or so. Would highly recommend.
Description of Work: home inspection, radon gas test and 2 well water tests
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from ALTAMONT INSPECTIONS LLC
We are happy to hear we met your expectations and appreciate you taking the time to provide a review. Please don't hesitate to call us again if we can help you in the future.
Lauren R.
08/2014
5.0
home inspection
  + -1 more
Working with Altamont was a delight. Setting up the appointment was easy. They were very friendly and professional. Eddie arrived right on time. I was present throughout the inspection and he was willing to answer all my questions thoroughly and clearly. The report arrived promptly and was thorough and helpful. I would definitely recommend Altamont to friends and neighbors who needed inspections.
Description of Work: Altamont did a full inspection report on my 102 year old home plus a radon test.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Response from ALTAMONT INSPECTIONS LLC
Thank you for your thoughtful review of your experience with us. It was a pleasure to work with you. If we can help you in the future, please don't hesitate to call.
Wendy B.
06/2014
5.0
home inspection
  + -1 more
Eddie arrived promptly and conducted the inspection in a timely and professional manner. He is a very friendly and down to earth person and a pleasure to do business with. The report was available to us online the same day the inspection was preformed. I would highly recommend him for your inspection needs.
Description of Work: Inspected a home we are in the process of buying.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$408
Response from ALTAMONT INSPECTIONS LLC
We are glad to hear we met your expectations. It was a pleasure to work with you and we appreciate your wonderful review. If we can help you in the future, please don't hesitate to call.
Carol S.
03/2014
5.0
home inspection
  + -1 more
Very good.
Description of Work: Inspected house thoroughly and explained all issues.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Response from ALTAMONT INSPECTIONS LLC
We appreciate you taking the time to complete our review and are pleased to know we met your expectations. We enjoyed working with you. Please don't hesitate to call us if we can help you in the future. All the best, Eddie and Angela Altamont Inspections, LLC
gus Z.
11/2013
4.0
home inspection
  + -1 more
Home inspection.
Description of Work: I used ALTAMONT INSPECTIONS.
Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from ALTAMONT INSPECTIONS LLC
Dear (member name removed), Thank you for taking the time to grade your experience with us at Altamont Inspections, LLC. We take the opinions of our customers very seriously and sincerely regret you felt none of our service categories earned an "A" rating. We would appreciate the opportunity to talk with you about your concerns to learn how we could have made your experience with us more deserving of better grades. Please call us at your earliest convenience, and thanks again for your valued input. Sincerely, Eddie and Angela Roberts Altamont Inspections, LLC
Clint J.
10/2013
5.0
home inspection
  + -1 more
Altamont Inspections LLC always exceeds my expectations with their professional Service.
Description of Work: They did a detailed home inspection, Radon Test, & Water Test,
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$497
Response from ALTAMONT INSPECTIONS LLC
Thank you, [member name removed]. It is a pleasure to work with you because you always provide us with the details we need to prior to every inspection. We appreciate the trust you have in our services and look forward to many more opportunities to work together.
Pam B.
08/2013
5.0
home inspection
  + -1 more
They are very thorough. They are very prompt. They work hard to keep me in their schedule. I am a broker and I have recommended them forever. I have never had a problem with them.
Description of Work: I last used Altamont Inspections about 2 weeks ago for a home inspection.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Response from ALTAMONT INSPECTIONS LLC
Thank you so much, [removed member name]. It has been a pleasure to work with you all these years and we look forward to many more to come. Your trust in our service is very important to us so we're glad to hear you and your clients are pleased. Thanks again for your kind words.
Kenneth W.
07/2013
5.0
home inspection
  + -1 more
I used Angie's List to compare his services with several other possible vendors. I found the feedback on one of the other vendors was useful in making a decision to select this firm. The website provided by this company was extremely clear. It was very informative. It was presented in a very professional manner. My subsequent contact with them via email was equally timely and informed. They kept me up to date as to how the progress of the work unfolded. They were also able to provide followups to my email inquiries in a very, very quick amount of time. He also provided information that helped me select a company for a radon mitigation system, that's going to have to be installed in light of the results this company was able to provide.
Description of Work: I used Altamont Inspections. They did a home inspection that included contracting a pest inspection. It included conducting a radon test.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$497
Response from ALTAMONT INSPECTIONS LLC
Thank you so much, (Member name removed). It was a pleasure to work with you. We sincerely appreciate your kind words and feedback. We put a lot of work into our website and are glad to hear it accomplishes the results it's intended - clear, informative, and professional. We also understand how important it is to reply to each email and phone call because in real estate, time is of the essence. We are pleased to know we met your needs. Please don't hesitate to call us if you need anything in the future. Best wishes to you and your family.
gerald M.
04/2013
5.0
home inspection
  + -1 more
See above
Description of Work: We are using a VA loan to purchase our home, so more tests for water were required in addition to the radon and home inspection. This is why our cost was more. I am certain the cost without the water tests would have made this inspection less than $500. We were very impressed with the inspections and testing done by Altimont. We originally paid with a credit card. We found out a week later that our loan officer wanted us to put this on a debit card. We called Angela and she cancelled the payment, credited our card through pay pal and accepted our debit card as the new payment option a week after the inspection was performed. She could not have been more helpful in the process and was willing to do whatever was necessary to make our loan go through. It was very simple. I would highly recommend this company. Not only was the inspector on time and knowledgeable, the customer service when calling the company is worth a mention as well. Angela is extremely friendly and took the time to address our needs. Our radon levels were higher than normal, and we were able to get the sellers to install a radon mitigation system based on their testing. The report we were given was professional with detailed photographs pointing to any problems that needed addressed. I am very satisfied with the work they did for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$657
Response from ALTAMONT INSPECTIONS LLC
Thank you so much, [member name removed]. Please accept my apology for not responding to your review sooner as we are just now in the process of expanding our presence on Angie's List (and learning how to navigate the website, including the Review Response feature). I remember your family fondly and was happy to help with your particular payment situation. We understand that every situation is unique and are always open to helping clients whenever and however possible. We hope you're enjoying your "new" home and wish you the best. Please don't hesitate to call if you need anything in the future. Sincerely, Angela at Altamont Inspections, LLC

    Contact information

    PO BOX 1222, Fletcher, NC 28732

    http://www.AltamontInspections.com

    Service hours

    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 6:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    Licensed*

    Trade License Number
    2165
    Trade License Locale
    North Carolina
    Trade License Authority
    NC Home Inspector Licensure Board
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home inspection,
    Radon Detection & Reduction

    FAQ

    ALTAMONT INSPECTIONS LLC is currently rated 4.6 overall out of 5.

    Monday: 8:30 AM - 6:30 PM

    Tuesday: 8:30 AM - 6:30 PM

    Wednesday: 8:30 AM - 6:30 PM

    Thursday: 8:30 AM - 6:30 PM

    Friday: 8:30 AM - 6:30 PM

    Saturday: 9:00 AM - 12:00 PM

    ALTAMONT INSPECTIONS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ALTAMONT INSPECTIONS LLC offers free project estimates.
    No, ALTAMONT INSPECTIONS LLC does not offer eco-friendly accreditations.
    No, ALTAMONT INSPECTIONS LLC does not offer a senior discount.
    No, ALTAMONT INSPECTIONS LLC does not offer emergency services.
    No, ALTAMONT INSPECTIONS LLC does not offer warranties.
    ALTAMONT INSPECTIONS LLC offers the following services: Certified Master Inspector professional designation, NC Certified Home Inspections, AARST-NRPP Certified Radon Gas Testing, Well Water Testing, FLIR Thermal Imaging, BuildFax Property History Reports, Pest Inspection Scheduling Service
    Ask for details

    Contact information

    PO BOX 1222, Fletcher, NC 28732

    http://www.AltamontInspections.com

    Service hours

    Monday:
    8:30 AM - 6:30 PM
    Tuesday:
    8:30 AM - 6:30 PM
    Wednesday:
    8:30 AM - 6:30 PM
    Thursday:
    8:30 AM - 6:30 PM
    Friday:
    8:30 AM - 6:30 PM
    Saturday:
    9:00 AM - 12:00 PM