From foundation to finish...Mountain West Construction remodels kitchens and bathrooms, finishes basements, upgrades windows and doors, builds room additions, builds deck and screen porches or any other service required to maintain or improve your home. We also offer design / build services.
Business highlights
31 years of trusted experience
Services we offer
Kitchen remodels, bathroom remodels, decks screened porches, custom closets, mouldings, storage and organization, cabinetry, countertops, small remodels & whole home remodels.
Regrettable: overall work of very poor quality. See comments above. Be aware of bait and switch technique by contractor Erich Leatham when you are presented with a seemingly reasonable contract price and subsequently presented with a grossly inflated bill upon completion of home remodeling/contracting services. Also expect your project to last far in excess of the job, as he uses multiple subs and can expect to have many days where no one shows up and you have no indication if and when any body will be on the job site.
Description of Work: We cannot recommend this remodeling company in any respect. We used this company when we remodeled our house, by putting in hardwood floors, new kitchen counters and cabinets, and taking down one wall to open up and connect our family room and living rooms. The contractor, Erich Leatham is very smooth and presentable and initially seemed credible and professional. But be prepared for a contractor who never picks up or answers his telephone, rarely is on the job site, and uses numerous subcontractors. More importantly, you will certainly fall victim to work of poor quality and will be presented with a whopping bill far in excess of your contract. This is a classic example of bait and switch, with what seems to be a reasonable contract bid resulting in a staggering bill and lousy results. This contractor nor will any of his workers address any items - even those that are obviously apparent - such as a loosely installed toilet , peeling ceiling paint, or chipped and crooked backsplash counter tiles - unless they are specifically brought to his attention. Be also prepared for a contractor who will not be present for a final, formal walk through and then can assert that any items not brought up prior to payment will not be dealt with upon subsequent inspection or realization by an unwary customer. Consider this fair warning and stay away from this guy and his outfit.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$30,000
Response from Mountain West Construction Inc
I would first like to acknowledge that they were not happy at the conclusion of this project, despite our efforts to address every concern. This project started as a $25000 kitchen remodel and finished with a total cost of $29,620 less $516 credited to the customer for hotel and incidental expenses. Of the overages, all requested by the owners $3260 was for electrical changes, $550 to take apart and rebuild a rock fireplace hearth, $280 for labor only to install a 1" mosaic tile back splash supplied by the owners and the balance for installing customer supplied blinds and customizing an install for a customer supplied range hood. At no time did MWC management, field employees or sub-contractors not respond in a diligent manner to ALL of this customers questions and concerns. This project ran completely on schedule up to the point of the hardwood floor installation, at this point the customer refused to accept the quality of the finish and the floor was refinished ( 3 ) times before it was concluded to be "tolerable". The flooring was installed and finished all 3 times by a reputable Asheville flooring company that we have completed projects with for over 9 years with out a single complaint. Every effort was made to make this customer happy and I would welcome the opportunity for peer review as to the quality of the final product. Mountain West Construction, Inc. has an A+ rating with the Asheville BBB and I would invite those who read this to request the full copy of our response to this complaint from them. Thank You
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Service Categories
Kitchen and Bath Remodeling,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Finished Carpentry and Woodworking,
Homebuilders,
Windows,
General Remodeling,
Decks and Porches,
Countertops and Backsplashes,
Closets
FAQ
Mountain West Construction Inc is currently rated 1 overall out of 5.
Mountain West Construction Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Mountain West Construction Inc does not offer free project estimates.
Yes, Mountain West Construction Inc offers eco-friendly accreditations.
No, Mountain West Construction Inc does not offer a senior discount.
No, Mountain West Construction Inc does not offer emergency services.
Yes, Mountain West Construction Inc offers warranties.
Mountain West Construction Inc offers the following services: Kitchen remodels, bathroom remodels, decks screened porches, custom closets, mouldings, storage and organization, cabinetry, countertops, small remodels & whole home remodels.