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The Master Exterminators Inc

Pest Control

About us

Our Company is a third generation family run business since 1948. Over 125 years of experience on staff. As of Dec 12, 2012 we have 80% of our staff Certified with the N.C. Department of Agriculture.

Business highlights

77 years of trusted experience

Services we offer

General Pest Control, Termite Control & Treatments, Wood Destroying Insect Reports, Pre-Construction Treatments on New Properties and Renovations, Moisture Control Systems. Vent Installations. Ants, Spiders, Roaches, Mice, Rats, Fire Ants, Earwigs, Silverfish and Stored Household pests.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1-8 of 8 reviews

bernadette R.
11/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Naomi H.
01/2016
4.0
pest control
  + -1 more
They are good. They are courteous and helpful and let us know if there is anything that we need.
Description of Work: They do our termite control.
Rating CategoryRating out of 5
Yes, I recommend this pro
$95

Steva G.
06/2014
5.0
pest control
  + -1 more
unknown
Description of Work: I have 2 contracts with them, one for a quarterly pest control treatment and the other one is an annual termite inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna H.
01/2014
5.0
pest control
  + -1 more
Termite inspection and report: very speedy and kind.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michael M.
06/2012
5.0
pest control
  + -1 more
Their price is great. They come out every year and perform the service. They came and sprayed outside the home in March. Besides the flying insects, I don't really have any problems with any insects and I live right next to the woods.
Description of Work: We use The Master Exterminator for yearly termite control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$75

SKYE L.
06/2012
5.0
pest control
  + -1 more
They are very prompt and they do a very good job. We haven't compared their prices but we thought they were reasonable. We would use them again.
Description of Work: We use The Master Exterminators for pest control.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Lilian N.
05/2012
2.0
pest control
  + -1 more
.
Description of Work: The Master Exterminators take care of our pest control. I think they come once a year to inspect everything. We have a contract with them to come spray every year. We have had termites and they did not discover them so their spraying did not do any good.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from The Master Exterminators Inc
Below my response is the comments from the Customer-- (*****) I would first like to say that we have been servicing this property since the 1960’s; we have always valued your business and have provided you with our best service... We do annually inspections for termites and only treat if active termites are found. Termites were found this past year and treated and have been controlled. I am saddened by the comment that our spraying did not work when indeed; when found them and treated for them it did work. I am sorry that I was not given the opportunity to explain our position on this and can only hope that my concern for your comments will not go unresolved. I have called to explain our position and can only ask for you to reconsider your comments and the rating on our company. I can only hope and believe that our 50 years of servicing your property would have some merit on how we have done. Our company will continue to provide you the very best service in our industry and as we have been to your property after this comment and are still servicing your property I can only hope that we are doing this right. Sincerely “The GM of Master Exterminators” *********The Master Exterminators take care of our pest control. I think they come once a year to inspect everything. We have a contract with them to come spray every year. We have had termites and they did not discover them so their spraying did not do any good.***********

Mary M.
03/2012
5.0
pest control
  + -1 more
They came out today. They told me the details of what the insecticide was and that would not harm the cat. They were really good and really thorough. They crawled up under the house to see if there was any water leaking and they sprayed everywhere. Everything seems to be going well. I was really happy with their professionalism. Even when I called up to make an appointment, the woman at the desk was really nice. The price was less than it would have cost me to go buy chemicals myself, try to figure it out and call someone.
Description of Work: The Master Exterminators Inc came out and sprayed inside as well as outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

    Contact information

    224 Old Elizabethtown Rd, Fayetteville, NC 28306

    www.masterexterminators.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    The Master Exterminators Inc is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    The Master Exterminators Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    Yes, The Master Exterminators Inc offers free project estimates.
    No, The Master Exterminators Inc does not offer eco-friendly accreditations.
    No, The Master Exterminators Inc does not offer a senior discount.
    No, The Master Exterminators Inc does not offer emergency services.
    Yes, The Master Exterminators Inc offers warranties.
    The Master Exterminators Inc offers the following services: General Pest Control, Termite Control & Treatments, Wood Destroying Insect Reports, Pre-Construction Treatments on New Properties and Renovations, Moisture Control Systems. Vent Installations. Ants, Spiders, Roaches, Mice, Rats, Fire Ants, Earwigs, Silverfish and Stored Household pests.
    NA

    Contact information

    224 Old Elizabethtown Rd, Fayetteville, NC 28306

    www.masterexterminators.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed