Terminix - Fayetteville -Termite & Pest Control

Excellent service, very curtious and informative. Will love for Mr. William to come back again.

The home inspection went very well. I was informed of the process and all my questions were answered. After work was done, they did a follow up call which was very nice. Follow up inspection was done today, approximately one month later with Jennifer. Very pleasant!

We would use them in the future. The price was average. They charge $80 quarterly. The service would be good if they could get rid of all the bugs that we have. I live in a heavily wooded area, and we can't really do anything about some of the insects.

We saw some room for improvement in regard to timeliness because they weren?t able to meet our scheduling needs.

On July 31 Terminix came to my house to encapsulate my crawl space. The technician was professional and polite. He was neat, thorough, and worked very efficiently. Chris Colantuono, the termite manager, was also on site to help the technician install the plastic barrier in order to encapsulate the crawl space. He too was professional and polite. I asked Chris whether or not my crawl space needed new insulation and he told me that the current insulation meets code and did not need replacing. I appreciate that kind of honesty. Chris and the technician were done in a little less than three hours. That same day an AC technician from Bell Cow Heating and Air came to my house to install a Reme Halo air purifier. The technician Donald Kinlaw did excellent work installing the air purifier. I am asthmatic and as it turns out the ionic air purifier actually causes my asthma to act up. I called Dustin, the sales manager for area code 28304, to explain the issue with the air purifier. I told Dustin that I would like to return the air purifier. He told me he would get in touch with his boss to see what Terminix could do to resolve the issue. My mind was already made up that I was not going to use the air purifier for fear that it would make my asthma worse. Today, August 3, Terminix sent out the Bell Cow technician to my house to see what I wanted to do about the air purifier. I was given the choice to lower the intensity of the purifier or have it completely removed. I had the purifier removed. Dustin told me that Terminix would credit my account for the amount I spent on the air purifier. I felt that was very fair to me as a customer because I do realize a loss is incurred by the company for taking back a used product. I am grateful. Dustin came by my house this evening to discuss other services that I wanted to purchase since I had credit on my account. I was not pressured or encouraged to get other services just because Terminix credited my account for the air purifier. This was voluntary on my account. I discussed with Dustin whats most important to me: my crawl space and my attic. I was given a number of options and their costs. There was no pressure to purchase any particular item or service. I settled on an air inducer for my crawl space, benefect spray for the crawl space, and insulation in my attic. Dustin has been servicing my house for a good number of years. Hes never been pushy about getting new services. I do feel he is honest with customers. The new services will be performed on my house Friday August 7. I will do a follow up review for those.

They are fast, they answer, they get out there, and their price is comparable to everybody else. They have a good warranty program. If you have problems, you call them back, and during that service period, they will come and spray again without extra charge. The guy that came out was very good.

Terminix's set me up with a contract for termites, and It went well the technician was very professional his name was Anthony. Took time to explain was he was doing and why and how the process of the termite baits work, knowledgeable young man.

I spent about $125 for each of their quarterly visit. They'll come out the first time and if work needs to be done you have to be there and then they just come when you're not here to do the contracted service. But I've had to call them out between quarters because there are still bugs.

They come out every three month and it costs me 90$ every three month. They are an established company and let me pay on line and they are pretty friendly and when you have a problem they come back out and re do it, they let you know when they are coming.

I am very happy with them. They would call and say that they would be here on time and make sure that my dogs are in the house. I was down at the beach and I got there at the same time that they were very much scheduled. They came in and were doing everything. So they do what they say they are going to do. I did follow up to see and they were there on time when they said they would be. I inherited the house so I inherited the contract. I thing I could find someone cheaper but I haven’t had any problems. I have a couple of things that I had to worry about.

I have only met them over the phone, we set up a contract and they did what they did. They call ahead and tell me when they would be there. Nobody has to be there because it is all outdoor work that they do. I pulled up in the house when they were working and they were very thorough. They told me about activity, what they saw and what they did and if there is damage they would say so. They call and say they want all dogs to be tied up and that no one needs to be on premises because it is outdoors. They know what they are doing and when they have been there, I know because they leave a sticker with the date.

could have to pay more depending on what they find.

So far they have been great I have been using them since 2003. We had their service at our other home in Ohio. All of the technicians have been friendly and knowledgeable. They will recommend that I need gutters to control the water. They have competitive prices and we will continue to use them in the future.

We've used Terminix for 7 years. They are consistent, they are very thorough, we've never had any problems with them, they'll come out the next day if you call them about fire ants, and they've done an excellent job.

It was good. They made an appt and came out on time and gave an estimate, I haven't pulled the trigger yet on using them, but plan on it in the near future. I would use this Terminex office.

They're pretty good, we haven't had any problems with them. We've used them for years. They're reliable. We've used them even in our old house.

We are on a contract with them. They come out every 6 weeks or so. They spray for whatever bugs that are in season. They call before they come. They leave a thing on my door and ring the doorbell so I know that they are done. Overall, they are very good.

The service Tech parked on my grass. He damaged the glass cover on one of the exterior outlet on my porch. He left the crawl space cover off of the crawl space entry way.

They did a very good job and followed up to be sure that everything was working properly.

The serviceman aggressively tried to sell me products that were not necessary. Told me that there were active termites under the house, that the inside and under the house were crawling with insects that needed to be treated. My mom told me that when the serviceman was in the house inspecting, he excitedly exclaimed that he thought he saw a brown recluse spider. Apparently, he also complained throughout the entire visit. After inspecting my house, the service man called me and very quickly rattled off a long list of all the treatments that were needed. I asked him to email me an estimate so I could decide what I wanted to do, but I still have not received it two weeks later. I decided to get a different company out for an estimate who told me that the house was in fact fine, the treatment the house received two years ago before my mom moved in was very well done, and the house shouldn't need a new treatment for 2 or 3 more years. He assured us that there are no active termites in the house, and the crawlspace is not actually "crawling with bugs". I won't be calling Terminix back.

They come here every three months. I like the fact that they come every three months when they say they are coming. I also like the fact that if I did find something here, like in my other house I found spiders and they came back. They will return if we have a problem. They are highly reliable. Their price is fair. They come when they say they are coming. They are very professional.

They are a pretty well known national firm. I am quite happy with their service. I am not sure how their pricing stands as I have not used such a service before. They are very responsive and polite. They come as soon as I call them. I would use them again in the future.

They get the job done and we don't have any pests and termites. Everything has been fine with them.

Over the past years, I had some problems but they're a good company. I think they're high compared to other people. They're here when they say they're going to be here.

Their just a well known brand. They pretty much met all of my expectations. You could call them anytime you want them to come out and check your property out.