Sunrise Remodeling

EXACTLY WHAT I NEEDED THEY WERE WONDERFUL TO WORK WITH I HIGHLY RECOMMEND

Clear communication, punctual, explained things well, completed project professionally and in a timely manner, above and beyond service.

I can't say enough about this wonderful experience!! #1 The Sales process: His wife ** came to my home and instantly made my family feel at home. He was knowledgeable and focused in on the areas that I told him were my biggest concerns (Cost, value for money, energy efficiency, quality of the product). He answered all my questions, and I never felt pressure to hire him. Everything were done and more. Great Custumer Service

The Porters did an amazing job from start to finish. They were in constant communication with my husband and I from start to finish. Boy, we had a lot of questions. Mr Porter had to run new and replace the water pipes during his renovation, install two toilets, install vanity and sink, install light fixtures, install mirrors, install new shower, install new tub, install new tiles all the way to the ceiling, and even replace a crack wall by lifting the foundation. The ceramic tiles look amazing. I am extremely happy with the upgrades and the care he provided during his renovation. He takes pride in his work. Mrs Porter as well provided assistance with her knowledge of products and recommendations. I definitely will hire them again. Thank you guys for providing us with two amazing bathrooms. So happy to hire such reliable people.

Incredible! I've hired this company before and couldn't wait to have them come back. This time, we moved a linen closet, which necessitated moving electric, plumbing, and a doorway, as well as extending the cabinet and countertop. Everything (other than Covid-delayed supplies) went exceptionally well, and the bathroom is modern and beautiful!

Beautiful! We replaced the typical wire shelves in our closet with custom wood shelving. Sunrise Remodeling took the time to sit with me in the closet and sketch out the design, discussing pros and cons of various ideas. Then he built it to order! It looks great and is highly functional. We are so pleased!

Had both bathrooms remodeled by taking one piece shower and tub out and replacing with tile showers with glass doors. In one of the bathrooms, I also had the vanity and linoleum floor replaced with a new vanity with marble top, and laminate vinyl flooring. Billy did an excellent job on all of it and what I really like is that he only works on your project at one time so he doesn't leave you hanging two or three days while he goes off to work on someone else's job. I would hire him again.

Amazing! The exterior siding replacement turned out to be a bigger job than anticipated because of the flammable materials Billy found underneath the old cedar siding. As soon as he made the discovery, he shared his concerns about leaving the old wrap on the house and discussed viable options with us. The change added time and labor to the job, but they quickly rescheduled the next job and made sure to complete all of our work before moving on. The kitchen/bath remodel was floor & countertop replacement and cabinet painting. Billy did a wonderful job, keeping both the kitchen and bathrooms as functional as possible during the process. He double checked all incoming products, catching poor workmanship on one of the countertops and rejecting them on our behalf at the store. After working with Sunrise Remodeling again, I am already considering future jobs for them. They are professional, timely, and communicate well. They are a joy to work with!

Absolutely amazing! When Billy and Stephanie first entered our home, I had little idea of what I wanted other than the wall removed between our kitchen and dining room, which I knew necessitated moving appliances, electrical, and plumbing, as well as redoing the floor. They made excellent suggestions and added critical information while allowing us to make the final decisions without any pressure from them. Once the contract was signed, they wrote out clearly what we needed to do before work was scheduled to start. Once work started, they continued to communicate well, giving us daily and weekly goals, informing us about delays as soon as they knew about them, and working hard to make sure the project remained as on schedule as they could possibly keep it. Billy showed up every morning on time, worked diligently throughout the day, cleaned up after himself and his contractors exceptionally well, and went above and beyond during the job. I found him to be professional, knowledgeable, courteous, honest, and trustworthy. Additionally, the contractors he hired displayed similar characteristics. I am so pleased that he will be my first phone call on another project we're looking to do later next year.

Fantastic! Billy did a very professional job, I love my new bathroom and the way it came out. He demolished the room, installed a walk-in shower where there was a tub, tiled the floor, and shower. Installed new sink and toilet, painted. My new shower door is amazing.

I have to say it was my good fortune to find and contract with Sunrise Remolding, They are conscience, professional, and very did an excellent restoration. He does one job and one job at a time, providing assistance as I picked out new flooring, paints and carpets after the hurricane, my house flooded. I highly recommend Sunrise for anyone else in need for professional efforts. Thank You Sir, I appreciate you.

They did a pretty great job. They seemed to be very conscientious about the job. They showed up on-time which is a plus for me. The quality of their work was great. A real good company to work with. I would use them again.

Everything was fantastic. They were professional, showed up when they said they were going to and completed in a timely manner. The work was superb. I have nothing but good things to say. I've referred them to a couple other people as well.

I would highly recommend Sunrise Remodeling to all.

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Everything went fine. Stayed until they got everything done. Even gave a 2 year warranty. Found some mistakes that were eventually corrected. Wonderful people to work with. Received assistance in matching tile with rest of bathroom. The bathroom looks gorgeous!

Mr. Porter came to my home as agreed to and started immediately on re-doing our bathroom. During the process of the remodel Billy and his crew were very polite and professional. He always made sure that he communicated effectively with my husband and I. We decided to make a few changes on our original design of the bathroom. Billy was very understanding and willing to accommodate to the requests we had made. Even though the changes were made the process went smoothly. They were always on time and always made sure things were cleaned up at the end of the day. The shower was so much larger than we had anticipated and we absolutely love it. The custom ceramic tile work that was completed by Billy throughout the entire bathroom to include floors, shower, back-splash and tub is beautiful. The attention that was placed into the details of placement was astonishing. We now have a gorgeous bathroom that has a serene atmosphere. Sunrise Remodeling demonstrated superior workmanship, thoroughness, and professionalism in the remodeling of our bathroom. Billy was very focused on ensuring an outstanding customer experience in everything he did. His process from design to project execution was well thought out and worked very well. I appreciated their excellent communication, attention to details, focus on avoiding surprises, and follow through. I highly recommend them to anyone considering a significant remodel project.

Remodeling represents true quality and professionalism.

This job was scheduled for two days, work area was left after the second day....with numerous tiles installed not correctly by Mr. Porter. Two transition pieces, one installed wrong way and other did not match anything in the bathroom. Mr. Porter will install whatever he feels like or he has left over from other job. Paying customer he does not ask. Appointment, to correct tiles that got installed wrong by Mr. Porter, was set up for 5 WEEKS LATER, on a Saturday. Finally, 5 weeks later have arrived, and Mr. Porter shows up with NO MATCHING TILES. Customer has to wait again. And when Mr. Porter get's tired of working on your job, he will just walk away....as only the next job has more money waiting for him. Nothing we got promised from Sunrise Remodeling has come true, none of their advertising all over internet has come true for us, BE AWARE, LOOK UP ALL THE COMPLAINTS ONLINE FOR SUNRISE REMODELING...and hopefully you will not have to live with the headache/nightmare that we do.....finding somebody now, that will correct Mr. Porters mess. Our research has showed us, that Mr. Porter is a handyman with a city license that anybody can get. Sunrise Remodeling lost twice in court, Mr. Billy Porter and Mrs. Stephanie Porter NOT LEGALLY MARRIED :-) MUST PAY US $12.000.00 in damages and at this point it doesn't look like as they are interested in paying. No building permit at time of work, no plumber on side, no electrician on side...Mr. Billy Porter and Mrs. Stephanie Porter NOT LEGALLY MARRIED :-) will NOT HESITATE to put your home and the people living in it in danger. They absolutely don't care. Bad credit for both of them, as long as they live, as we will keep on top of it, as long as they haven't paid us $12.000.00, told by the arbitration court. Be warned and don't let them do to YOU what they did to US and our HOME.

The crew was always punctual and polite and very professional. When there had to be a different time it was always easy to communicate and arrange a different time either for my convience or for the contrator because of supply problems or whatever. They enlarged my shower, moved my bathtub back and built a step to get into my whirlpool tub. They installed 3 shower heads in my shower and raised the sink counter with double bowl sinks and granite counter top. The tile work around my tub and in the shower is beautiful and we get compliments all the time.The work in the utility room it wonderful, he added a folding table and put in a laundry chute window from our closet into the laundry room, it is wonderful and makes doing laundry a breeze!! Billy did the tile work in the kitchen to match our exsisting back slash and it looks wonderful, again many compliments. They did a wonderful job painting in all areas of the home and cleaned up after every day's work.

July 1st. 2013 work begins at 8.30 am, Mr. Porter brings two handyman helpers. Mrs. Porter arrives to collect first payment. First few days all goes well, during this time...Mr. Porter noticed that the bathtub would not fit in it's place as discussed during first meeting for job description. To make things right he offered to move the two closet walls1/2 inch each so bathtub could fit right, at no additional cost, us just to pay for removing the wallpaper, prepare and paint walls, and we agreed on that. Payments are made right on time during the 3 weeks of time schedule. Mr. Porter is pretty much working by himself as his workers are of no knowledge, just following him around. There is lots of rush going on during the 3 weeks, as Mr. Porter must move on to the next job to receive new payments from the next job lined up, to pay the bills. This fact had gotten just about everything going wrong after second week with us on the job...as rush rush rush is going on. Mr. Porter frustrated with his helpers and that good help is hard to find....is not in a good mood, and that showed more and more, most of all quality work of his got lost. Our sink cabinet got damaged during remodel. Moving of the one closet wall has left this wall bent must be worked on by sheet rock/drywall person. Tiles need to be put back on that wall and also needs to be painted. Shower drain needs to be redone as it looks lousy. Shower door needs to be installed, never got done. After July 19th 2013 also the day of last payment we got put on a schedule of 1/2 hour here for service to finish the job, 1 hour here for service to finish the job and so on. During the first three weeks and after so much time got wasted by Mr. Porter just about every day going to the store for buying materials needed for this one job. If you are on such a tight time schedule, what precious time got wasted for this job. With Mr. Porter shopping himself at a big box store for materials needed for this job, nothing got done during his time gone, as said before his helpers are of no knowledge. Our contract on first page reads... INSTALL NEW SHOWER DOOR, did not get done. COMPLETION FORM of contract never got signed by the homeowner. August 12th 2013 arrives, promised Mr. Porter would be here all day to finish the job...after arrival Mr. Porter went material shopping for the job...approx. 2 hours gone, comes back and leaves for the big box store to buy more materials..approx. 1 hour gone, works for a short time on the job, leaves for approx. 2 hours...reason for, something needs to dry on the wall before he can continue. With all these other areas that needed to be worked on, why did the man not continue to work. My husband watching and listening to all of this, told the Porter's on that day....YOU MUST FINISH THIS JOB BY THE END OF THE WEEK OF 12TH AUGUST, OR YOU DO NOT NEED TO RETURN. This got both Porters upset, Mr. Porter saying to my husband on our property..."I AM MORE OF A MAN THAN YOU ARE, BOY". We were left behind with trashed bathroom that day from work earlier done by Mr. Porter, also Mr. Porter left several tools behind, which will be returned upon settlement. Mrs. Porter has offered a refund of $250.00 which we declined, as this amount is not enough to have the job done by others.The Porters never pulled a building permit, which you must get on any job over $5.000.00. Hopefully we are not on a long road to get this settled. Sunrise Remodeling lost twice in court...Mr. Billy Porter and Mrs. Stephanie Porter NOT LEGALLY MARRIED need to pay $12.000.00 ordered by the arbitration court, to this day..nothing is paid, and it doesn't look like that they are interested to pay.Their position..we have nothing. Be alerted...if they do you in, like they did us...bad news. No building permit at time of work, no plumber on side, no electrician on side...Sunrise Remodeling, Mr. Billy Porter and Mrs. Stephanie Porter NOT LEGALLY MARRIED will not hesitate to bring your home and family in danger. We will stay on top of things, bad credit for both of them for as long as they live as we will stay on top of that also. Sunrise Remodeling in our home, A TRUE NIGHTMARE COME TRUE. They will tell you anything you want to hear, just so they can get you like the others. Go on the web, and see who all complaint about this NOT MARRIED TEAM, THEY HAVE YEARS OF EXPERIENCE IN GOING THE CUSTOMER IN. Be alerted and don't let them get you like they did us. We like to inform all readers...Sunrise Remodeling is very busy hiding everything they can...they just don't want pay what the court has ordered...we know why...and to our surprise they continue hurting people...but we will do all we can to slow them down...if they don't pay for our damages they will hear form us...FOREVER....the court said....Sunrise Remodeling....PAY TO THE PLAINTIFF....S12.000.00, and until we are paid in full for our damages....WE WILL NOT LET GO....keep on hiding your toys...Mr. Billy Porter....we know what you are doing....

It went really well. They came in the first day and did demolition. removed wallpaper and sanded walls. Wallpaper was really old so they had to replace some sheetrock. the day they went to install counters they showed my husband some cabinets that would look good so we ordered new cabinets and waited for them to come back. they took an empty space in our kitchen and put a pantry style cabinet there. Our old cabinets didn't go to ceiling so the new ones did. They installed a new sink and new arch faucet. They also had to adjust the change from a slide-in stove to a stand alone stove. They painted put up backsplash. Since project they have installed our new built-in microwave. We will be scheduling the new kitchen floor in near future.

Removed all old tile flooring and components and put in new tile floors and walls. Installed a new vanity, toilet, lighting, mirror and a separate shower and whirlpool tub. All walls, ceilings, and doors were painted. His tile work is outstanding! Billy and his wife met with us prior to the job and we described what we wanted accomplished. They discussed the project and later provided an estimate which we agreed to. The contract followed and this was revised later after we decided to have additional work done. Bill and his workers demolished the existing bathroom and then completely redid the bathroom for us. He is a meticulous craftsman and is not satisfied unless his work is perfect and this is very evident in the finished bathroom. We like his work so much that we have contracted with Sunrise Remodeling to redo our kitchen and pantry.

The only appointment he was on time/showed up for was the first day of installation. After he was done he "cleaned" the excess glue off the floor but I had to spend hours after he left actually cleaning it up. Did not trim in front of door, left gaps. After a couple months floor started "popping" and moving under foot when walked on. There are several places that pop and click, and most of the floor is separating on all sides. He was emailed and took about a week to call me back, set up an appointment for that weekend and never showed or called. Took another week to return our calls, finally came out to look at floors. Did agree his work needed to be redone. Made an appointment for him to rip them up and replace, my husband called the night before to confirm what time he would be coming the next morning. He said he would be here at 9am. Did not show up and never returned calls or emails. That has been 7 weeks ago. Do NOT use Sunrise Remodeling for ANY work. You will be sorry.