We are a family owned & operated fence contractor located in Fayetteville, NC. We serve Cumberland, Harnett, Hoke, Robeson & Moore Counties. We have a wide variety of quality products & services to meet our customers needs.
We have been in the fence business since 1985. We currently run three crews that are all company employees, paid by the hour not subcontractors that are paid by the job, this helps ensure that the job is performed with high quality not fast time in mind.
We offer free estimates and we offer Military, Police/Firefighter & Educator discounts.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Full service fencing including: custom wood fence, vinyl & PVC fence & rail, ornamental steel, aluminum, chain link, agricultural, equestrian fence & access control for residential or commercial projects.
They treat there employees like **** lie to customers and what the customer pays for they give them the cheapest product for the high quality price
Description of Work: Fencing/deck work
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Smelcer Fence Contractors Inc
We are sorry when we have to lose an employee that can't keep their personal life away from their job life but unfortunately that is what happens sometimes. We wish folks the best in their future endeavors and are sad when folks try and slander when they are on the way out. We always strive to serve each and every customer to the best of our ability. We are fully transparent and do the best we can to educate our customers on the product options that are available. We always have and always will buy, construct and stand behind our work that is agreed upon and quoted for every job that we are fortunate enough to win the bid for and hope that every customer feels that they got the outcome they were hoping for.
Karen S.
01/2016
1.0
fencing
+ -1 more
unknown
Description of Work: They came out the same day as I called to provide us with an estimate. We paid half, as a deposit, & scheduled the work. Not only have they not shown any of the dates they told us they would come; they didn't even call to say they were NOT coming. We had to call each time to ask why they didn't show & reschedule! This has happened 4 times, still no fence & now we have to go about trying to get our money back!
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Response from Smelcer Fence Contractors Inc
Not exactly sure how you can rate a company that you did not do business with, We strive to provide professional service with quality products for all our customers. We have endeavored to serve Fayetteville and surrounding areas to the best of our ability since 1985!
Dorea B.
05/2014
1.0
fencing
+ -1 more
The fence that Smelcer installed is lying flat on the ground. The fence started to lean a year or so after installation. One side of the fence is leaning on the trees (See photos attached).
Description of Work: Wooden fencing
Rating Category
Rating out of 5
quality
1.0
Jorge M.
01/2014
3.0
fencing
+ -1 more
Overall was C, due to the lack of knowledge on construction. Gates were constructed poorly, the gates did not hold proper position, not even for 12 months. They were reconstructed again.
Description of Work: Built my fence
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$4,000
Response from Smelcer Fence Contractors Inc
We are sorry if your experience was not optimal but we always strive to provide the best product and service for each and every customer. We can not warranty wood products past a year due to the unpredictable nature of how wood products will weather. We appreciate your feedback.
Warren H.
07/2010
2.0
fencing
+ -1 more
had to call numerous times after the job was completed for repairs to fix fence. fence is falling apart in several places, and no resolution to the issue by smelcer contractors. called repeatedly to have issue resloved but no reply by owner, to fix the fence installed by smelcer.
Description of Work: Install wood and vinyl privacy fence in back yard.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$3,100
Adria H.
10/2009
5.0
fencing
+ -1 more
I called for an estimate and they scheduled me for 2 days later. They came out promptly when they said they would and gave us an estimate of $2200.00. We decided to go with them after a receiving 2 higher estimates already. They were behind in their projects and upfront about it. They scheduled me for 2 weeks from the date of the estimate. They called the day prior and reminded me they were coming out. I have a pretty big yard and they brought 4 men to work on the project. My husband and I had to clear some parts of the yard for them before they came, but in one day, they finished the welded wire portion. They came back the next day and installed a nice looking picket-fence driveway gate. They didn't paint it, but then again I didn't ask for it to be painted. I put the project on my credit card and gave them a $1000 deposit before the project started. After they were complete, they charged my credit card $825, which was $375 less than I was expecting from the original estimate. The quality was great and despite a few stray nails on the ground, I was very happy with Smelcer. Nice, honest, hard-working. I would definitely recommend use them again and recommend them to others.
Description of Work: Estimate Welded wire fence around 2 sides of a backyard Wood (picket) driveway gate
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,825
Response from Smelcer Fence Contractors Inc
We appreciate the feedback and always try to best serve our customers to the best of our abilities.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Decks and Porches,
Animal Fencing
FAQ
Smelcer Fence Contractors Inc is currently rated 2.6 overall out of 5.
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Smelcer Fence Contractors Inc accepts the following forms of payment: Check,MasterCard,Visa