Showcase Restoration

Description of Work: They came out wrote the estimate got it approved and put new shingles on my roof.

Description of Work: Watef danage

Description of Work: Full house restoration from electrical fire

Description of Work: Mold removal from bathroom ceiling

Description of Work: We had a leak in the ceiling above our bay window that was leaving a stain on the ceiling. We called our insurance company and were referred to this company. They were supposed to fix the roof and then paint the kitchen.

Description of Work: I had a patch of shingles blown off of my roof from a severe windstorm. I called my insurance company and they sent Showcase Restoration to appraise the damage. After their price quote, I cancelled my insurance claim and had Restoration fix my roof. Restoration quoted my price, scheduled the repair and met every deadline the quoted. I paid $537 for Resoration to put a tarp on my roof and repair the roof. They were on time, professional and did a great job on the repair.

Description of Work: This company was chosen to do the water damage clean up from a dishwasher that leaked and ruined our laminate flooring in the kitchen. Initial contact was speedy but after they were given the job it went downhill from there. They never showed up when they were expected, always late or were a no show. What was suppose to take 3 days for the drying out process took about 10 because they never took enough flooring up and each time they came had to remove more. When it came to submitting the claim to the insurance adjuster they couldn't get the information on the claim correct and then it took weeks to finally get them to do a correct insurance claim/supplement. We emailed and called and left message so many times that went unanswered. However, their billing dept kept calling us every few days so they could get paid. We told them over and over again that when they completed the work we would pay them but not before. Finally made contact with the company owner and it still took a few emails and calls with him to get this resolved. We would never recommend this company to anyone and would discourage anyone else from using them.

Description of Work: Pumped water from our basement after the water heater shorted out, due to flooding caused my an aging, rusting air conditioning system (since replaced).

Description of Work: Replace a ridge cap on the roof that blew off in a storm.

Description of Work: Our house had an electrical fire and which caused a total loss. We called showcase and Mr.Lynn responded back very quickly. He assured us that our home would be restored in a timely manner and that they would be there to help us every step of the way. Showcase cleared the debris, gutted the house and kept us informed about the rebuild. Ms. Janeane made sure to clean and restore my baby's favorite stuffed animal. We were able to make changes with the help of Mr. Terry and Ms.Nicole those designers are awesome.

Description of Work: repaired all the damage from a broken water pipe replaced carpet and tile insulation

Description of Work: Small amount of demolition, then repaired the chimney after lighting and mold issues, mostly mold issues that penetrated down through the fire box with rotting and mold at bottom or base under and including the fire box. There was great reluctance to replace this. I was later told this was considered an upgrade and that is why I had to pay $143. No credit given for removed materials.

Description of Work: The inside of my house was covered with sawdust after we had our hardwood floors sanded, and we hired them to do a deep cleaning. This included cleaning the walls, the floors, the windows, and every piece of furniture.

Description of Work: They redid our flood mitigation. They checked the mold mitigation and water damage.

Description of Work: Late Saturday night a pipe leading to a 50 gallon hot water heater in my attic burst. This allowed water to leak trough the insulation in the attic and penetrate the ceiling in the mater bedroom as well as an adjacent hall and cedar closet. I did not discover the leak for several hours and by that time water was standing in the hall, streaming down the walls in the master bedroom and the closet. I called a friend who climbed into the attic and shut off the water. We cleaned up most of the water but the wood floors began to buckle. On Monday morning I contacted my insurance company and they told me I would be contacted by damage response team. Within an hour I was not only contacted by Showcase Restoration, but they had people on the way from their office which was over an hour away. Two trucks arrived and the area of damage was evaluated and equipment was placed in the attic, crawl space under the house and in the bedroom, closet and hall. The moisture in those areas was monitored and registered 100%. For the next four days the equpiment dryed the area out and every day the moisture was measured until it was reduced to under 4%. During the entire time I was informed of the process and advised concerning which service people would be working on the property. On the fourth day all of the eqipment was removed and the floors had laid back down. There will be painting ,dry wall and other damages to be repaired but I feel satisfied that the area is dry.

Description of Work: 2nd time using Showcase and they were excellent! Structural support compromised during the installation of plumbing during initial construction (in the crawl space), which lead to slight sagging and eventually stand-up shower cracking = water damage! The sub-contractors used to fix the structural damage and repair the water damage were professional and efficient, thus making our lives easier with a deployment pending!

Description of Work: This company was called by my insurance company after a major house fire. Their representative showed up at the same time as the appraiser, and while I am still in shock from losing my home, started insisting that I sign a contract with him. I asked my insurance appraiser if I could select my own contractor, and he said "Yes, but we will not work with you unless the contractor is certified to clean up fire and smoke damage." Because of this, I signed the contract. Showcase was very punctual in getting to my house and tearing out cabinets, Plumbing, etc.....but they did not cap off the plumbing so that the water could be left on. This meant that the cleaning people were havingto bring water from another source in gallon cans to facilitate cleaning. This also meant that Showcases workers, when they would happen to show up,were using the bathrooms without flushing, leaving a horrible mess. I was told by them that the repairs could be done in three months, but the insurance company agreed to pay my rent on an apartment for six months. At the end of that time they were no where near done, the apartment complex went up on my rent and the work that was done was very shoddy to say the least. It seemed that Showcase did not have anything but a skeleton supervsing crew and worked altogether with sub-contrators. Hardwood flooring that they replaced is discolored next to the original floor, and the original hardwood was left wih visible scoops, swirls and indentions. There was also damaged to doors and walls where the sander operator could not control the machine. And the floor was walked on by one of their employees wearing lug soled shoes before the varnish dried. T he electrial repairs required me to call the inspector to come back due to plugs that did not work and some that caused the circuit breakers to flip when they were used. A lock on one of the bathroom doors was installed backward so that it could only be locked from the hall and tile that they were supposed to clean and regrout is still a mess. The insurance company was billed by them for many things that they did not do, such as paint the inside of the smoke damaged cabinets. Because they were taking so long I gave them a deadline as to when I would leave the apartment and go back home. They still were not finished but I moved back anyway. They had keys to my house and would just come in when they pleased without notification. After I got my furnishings that could be salvaged back from storage I found that many things tht were in the house and not damaged had been stolen. All hand tools such as drills, hammers, a router, and even my porch furniture was gone. The photos takenby the insurance adjuster show the items were here before Showcase began work. I would never use them again under any circumstances.

Description of Work: Our home was damaged by a flood and our insurance hired this contractor to take care of the remodeling of our home.