Shaw Plumbing Inc.

excellent service! professional yet approachable. very knowledgeable and alerted me to some water leak issues around the house.

Excellent work. On time (early), quick, competent.

The service went well.

He sent pictures and corresponded throughout the process and doesn't cut corners on details in Invoicing like most Contractors out there. Excellent workmanship and warranty of his Service Agreement. [*** Link removed ***]

MIXED REVIEW: Work: 8/10 Price and experience: 2/10 I had quartz countertops coming and I needed my sinks to be taken out. Initially I was going to do it myself, but when I encountered copper supply lines and the shut-off valves started leaking, I decided to go with a professional. Jeffery Shaw was the only one who could do it on short notice, so I went with him. He came over that afternoon to inspect the job, but he wouldn't give me a quote on site. He said he wanted to go home and email me an estimate later that night. Any seasoned plumber would know exactly what a 20" supply line and push-fit water shut-off valve cost. It would be simple multiplication to give an estimate on site with a more accurate quote emailed later. But he knew his quote would be high, so he wanted to email me instead of telling me to my face. Sneaky. His quote was $910. Of which $200 was for actual materials (I purchased the faucets myself) and the other $700 was for labor. About that labor charge: He made it sound like it would be a difficult job because of the copper, but it only took them 2 hours to change everything out on Day 1. They came back the next day just to hook everything back up and caulk the sinks. I know commute time is factored into the labor cost and they are based in Fayetteville, but $700 for 5 hours? I know $100/hr is the (painful) industry standard and there is no reason why it should be that high. But the real kicker came when it was time to pay the bill. I mentioned the 5% Angie's List discount that is prominently displayed on his listing here. He refused to honor it. He said it was Angie's List's fault it was there, and said he can't afford to discount anything. But he wished he could. For this $910 job, the 5% discount would've been a paltry $45 to him. Any GOOD businessman would have honored what is listed on the website and taken up the issue with Angie's List himself. But no. He couldn't part with $45 measly dollars on this already-overpriced job. And saying he wished he could was ridiculous because he is the owner of the business, he could do it, he just didn't want to. Pros - The job IS complete and it appears sound. Both Mr. Shaw and his assistant were very nice people. Final takeaway - I will not be using him again. His prices were just too high and his lack of professionalism was very disappointing.

Mr. Shaw and his assistant arrived within scheduled time frame. Went to work immediately. Helped me choose between two different faucets. Extremely professional and courteous.

Bought a Hot Water Heater from Lowe?s and had them to install it. Lowe?s sent Shaw Plumbing. I can see why Lowe?s uses Shaw Plumbing. They call me right away the night I bought the Hot Water Heater to setup an install date and time. Which was the next day at noon. They showed up early and went right to work. They were very professional and explain any questions I had. They clean up the area including sweeping up garage area. Now I have a new Hot Water Heater and a trusted Plumber I can call for other jobs. Thanks for the great job you did!!

Outstanding service! Shaw Plumbing arrived on time. This company is very professional, friendly and honest. They completed the job in a timely manner and I would highly recommend them. If you want honest work for a reasonable price this is the company you need to call!