S&Q Movers

April 16th Omar was hired to move my family's belongings from one home on base to another. Due to unsafe conditions that could harm my health while pregnant and my children's health I was advised to not enter the home. After paying roughly under $1k for Omar to pack and move everything within the home, I trusted his word when he locked up the first home and guaranteed everything was packed up and ready to move. Was I mistaken for trusting him, absolutely however a company without trust is nothing. My husband being deployed, having an upper respiatory infection, middle of a pandemic, pregnant... All he cared about was being paid! His movers broke a dresser and when asked if they had insurance, he ghosted! Assumibly blocked my number, however not before I confronted him later that day for not finishing the job when my cleaner notified me of the horrible mess of random household belongings they left! Clothes, military attire, carpet cleaner, family photos and carseats.. the list goes on. He confirmed he was aware items were left behind, and demanded more money in text message to finish the original job! Yes all of this is in text message! After seeking legal advice we have decided to file a civil suit to be compensated for the job not finished as well as the extreme emotional stress left on my shoulders to move the remainder of my home with 3 children while pregnant and sick. Scammed is the best way to sum this up, there is no beating around the bush. He has since blocked my cell number and refused to respond. According to some previous reviews this is nothing new of his behavior. Shocker I didnt see this coming. What better way to make money than by taking advantage of someone during a pandemic. This business is unprofessional, untrustworthy and demeaning! The moment you call him out, he will begin to send you or your wife (whomever is communicating) a heart emoji. This is no joke, very unprofessional for a business owner to send a heart to any clients! If you have made it this far through my review, you have been warned. Im truly unsure why more people have not taken action against this guy!

I was suppose to receive a call the day prior to the move to discuss details. I never received a call I called them at the end of the day worried I wouldn't have anybody the next day. Talked to Omar who claimed that it would be more expensive than the price I was quoted. He said he would do me a favor and wave some of it, which he did. The movers themselves were nice polite, but ended up breaking off a leg on a china cabinet. We both took pictures and I was told I would be contacted. Omar called me back asked for pictures and said he would look into compensation but did not believe his workers caused the damage. Over the next several weeks I tried to contact him and did not receive a response. Finally I got a hold of him and he said he would send a check for reimbursement. I never received payment and he has not returned any phone calls.

Issue has not been resolved.