Plumbing by BFW

plumber, water heater installer

About us

We are dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience
Se Habla EspaƱol


Accepted payment methods

CreditCard

Reviews

4.995 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 26-50 of 95 reviews

Jerry D.
08/2021
5.0
Fair price for the work I needed, called right away, and took good care of me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul B.
08/2021
5.0
was prompt, did the repair in less than 15 minutes

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$139

Wadell B.
08/2021
5.0
Adam was a great service provider!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,500

Christina I.
08/2021
4.5
Great quality and fast service. Very friendly stuff

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dorothy B.
08/2021
5.0
Very polite and professional and easy to talk to

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bridgette M.
07/2021
5.0
Sergio and Adam did an outstanding job. They were very friendly and did not mind me asking questions. I will make sure to request them if I need to have any other work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William W.
02/2021
5.0
The switch on the pump for my jet bathtub stopped working. I called several companies and none were able to fix it. I called Plumbing by BFW, and they came out, looked at my tub, took lots of pictures and said they would get back to me. After a few weeks, they called back to explain that the manufacturer of the pump no longer makes that model for safety reasons. Long story short, they did the research, found the suitable replacement, and installed the new pump. They were flexible in the scheduling of the work, were on time, and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$580

Amanda O.
01/2021
5.0
I was very impressed with this company. We received three estimates before deciding to select BFW. They were by far the best organized. Their customer service was spot on with consistent text updates. The estimate was itemized and accurate. All visits were on time and when it was time to get the work done, Tim Pressley did a fantastic job. I would absolutely recommend this company to anyone and will contact them in the future if we need other repairs or installations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,518

Raymond L.
11/2020
5.0
Though was a small project, technician was thorough and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$118

tasha m.
10/2020
5.0
Very professional. Very happy with my new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben P.
10/2020
5.0
They were able to get out to me within 24 hours of contacting them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paula G.
10/2020
5.0
The technician was courteous, knowledgeable, and did his job in expedite time of manner. I am thankful for this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary W.
09/2020
5.0
The technician was timely, very courteous, and very knowledgeable. He identified the problem immediately and corrected it in very short order--quickly enough in fact, to allow him to fix a second minor issue at only the cost of the part required. The staff of Plumbing by BFW on the phone was very helpful, explained everything clearly, and told me the available options (no cost estimate). An extremely professional business that I would certainly use again,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Bobby K.
09/2020
5.0
The Technician that service my plumbing needs was nothing short of Out Standing. He was very professional, timely with his workmanship and very courteous and very proficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,000

Delores B.
08/2020
5.0
I had a very good experience with BFW

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Ann M.
08/2020
5.0
The plumber was very nice and had 30 years' experience. Told him the plumber and he knew just what I was talking about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$101

Daniel F.
08/2020
5.0
Easy booking and quick instal work. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Angela M.
07/2020
5.0
The plumber was amiable, personable, and professional, and careful to observe Covid-19 precautions. He also gave a quote for future work to be done, as well as advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eunice T.
07/2020
5.0
George was amazing! He came a little earlier than I expected and did little more that was expected!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katrina W.
07/2020
5.0
Great, fair and prompt service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martha B.
07/2020
5.0
BFW was professional and courteous from start to finish. The technician was respectful and professional, wearing a mask due to COVID-19, when he came for estimates and to actually complete the work. I would recommend this company to anyone in needing of Professional plumbing services regardless of how big or small the job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa F.
02/2020
5.0
We had a remodeling job that required a plumber with a certain skill set and patience . We contacted Plumbing by BFW and the receptionist was polite patient understanding and professional she is the initial reason I decided to go with this company. They send reminders once you schedule an appointment and on the day of, a text message is sent with a picture of the technician and a mini bio introduction. This was a plus all the way around. Our technician was Sergio he arrived on time was very knowledgeable and explained in detail the things that he would do. He gave us a quote . He is the second reason we went with this company. Through out the project process he and his assistants were understanding and answered any questions. We did have some minor hiccups. but he either explained to us why it couldnt be done or suggested a different way. any issues brought to his attention was fixed right away Upon completion we recieved the invoice which was what he quoted. We were very pleased with his work and we appreciate his patience. His work was impecable and he did a great job. We will definitely use him and this company for our business and personal jobs in the future and would recommend him and this company. Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry G.
10/2019
5.0
Great fast and timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gordon J.
10/2019
2.0
Over $100.00 for less than 10 minutes of work! Shameful.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Contact information

559 Gillespie Street, Fayetteville, NC 28301

http://www.plumbingbybfw.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
L.33211
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber,
water heater installer

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Plumbing by BFW accepts the following forms of payment: CreditCard
No, Plumbing by BFW does not offer free project estimates.
No, Plumbing by BFW does not offer eco-friendly accreditations.
No, Plumbing by BFW does not offer a senior discount.
No, Plumbing by BFW does not offer emergency services.
No, Plumbing by BFW does not offer warranties.

Contact information

559 Gillespie Street, Fayetteville, NC 28301

http://www.plumbingbybfw.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed