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OMNI MOVING & STORAGE INC

Moving Companies

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
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Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Ryan C.
12/2010
2.0
moving companies
  + -1 more
This company is in way over their heads! I would typically fault individual employees for such lousy service, but seeing how casual they were about how poor of a performance has me convinced that their entire business atmosphere strives for less than mediocre. The initial surveyor was on time and took adequate notes. He either did not pass them on, or they were ignored. Day one of packing seemed to go well enough except that the packers openly and loudly complained how bad their employer is and that there is "too much stuff" in my house. At first I thought it was a general comment, but then the "too much stuff" comments were being used in relation to my age making it far more specific and personal to be appropriate. When the packers left on day one, they were less than half complete. On day two, the best working packer was replaced by someone who had showed up to work obviously physically ill, clogged both toilets in the house when they "got sick", and left early. I do not know if the company was aware that one person went home early or not, but this left one person alone at a job site that obviously required three people. At 5pm on day two of packing, two more people arrived to help pack out the house. I am sure at one point I heard glass breaking (assuming from the glass desk top from the home office) but I did not get any notice or explanation about broken glass, and all of the boxes were packed and sealed, undoubtedly with a surprise for myself at my destination, and whomever takes the insurance claim that this was just passed on to. The packers placed drinks directly on wood furniture, and tracked in far more dirt onto the carpets than what I would consider required. This is a moving job, not a construction site. There was no concern at all of the condition of my property as they worked, based on the lack of care exercised with my furniture, the excessive force used to get cardboard boxes to close, and how filthy my floors are now. This was also reinforced with how many items were overlooked, and missed. I would recommend that anyone who sees an Omni Moving and Storage truck pull up to their house would be better just doing it themselves.
Description of Work: This company was contracted through the Ft Bragg ITO to pack out an average 3 bed 2 bath 1 car garage house for moving from NC to TX. The scope of the work was to pack out the master bedroom, one guest room, one home office, formal dining room, living room, kitchen, and garage.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


    Contact information

    135 S C ST, Fayetteville, NC 28301


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies

    FAQ

    OMNI MOVING & STORAGE INC is currently rated 2 overall out of 5.
    No, OMNI MOVING & STORAGE INC does not offer free project estimates.
    No, OMNI MOVING & STORAGE INC does not offer eco-friendly accreditations.
    No, OMNI MOVING & STORAGE INC does not offer a senior discount.
    No, OMNI MOVING & STORAGE INC does not offer emergency services.
    No, OMNI MOVING & STORAGE INC does not offer warranties.

    Contact information

    135 S C ST, Fayetteville, NC 28301