Homeowners Property Management, Inc.

It has been nearly one week since the rapid appearance of roaches in our condo. The HPM contacted the homeowner once and he denied responsibility. But once it was explained that the HOA was violating their terms and that a recent neighbor/hurricane Florence, or the allowance of excessive trash and debris outside our dwelling has occurred, they "reported the information to the owner" again. Typically the owner replies in the same day, in a matter of a few hours. However, coincidentally, it has taken the owner nearly a week this time, and the HPM seems to find this acceptable. This is not the first issue that I've had with this company. They told us to send pictures and said they would contact us and that an exterminator would come out. This never happened, and they "werent able to open the pictures". However, they never even attempted to contact us and state that they couldn't open the pictures. We had to contact them. They were supposed to call us days ago. We also have cracks in our walls and improperly sealed openings throughout the condo that we have reported and they've done absolutely nothing about it.

They rarely return phone calls. Work orders are closed with no resolution. Debris was falling in the house and they wouldn't have it fixed.