H & L Auto Service

Auto Service, Natural Gas Lines, Auto Inspections,

About us

H and L was founded in 1953 by Earl Hubbard. We have been serving the Fayetteville and Fort Bragg area since that time. We have ASE certified technicians who stay up to date on the latest repair techniques. We take pride in offering quality repairs using quality parts at a fair price. We warranty our work and provide a North American warranty for our customers that may be transferred or move out of state.

Business highlights

72 years of trusted experience

Services we offer

Engine repairs, brakes, clutches, exhaust, cooling systems, alternators, starters, electrical, power windows, ignition systems, factory security systems, instrument clusters, A/C, heater, check engine light, ABS light, front and rear suspension, alignments, rear differential repairs, welding.

Services we don't offer

Major transmission work, paint and body, upholstery, glass, motor homes, large trucks, vehicles over 8500 lbs GVW

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.5
responsiveness
4.0
punctuality
4.8
Showing 1-6 of 6 reviews

Raymond R.
12/2016
5.0
auto repair
  + -1 more
They diagnosed my car to have an overheating problem yet I did not go in there with such a problem. After I paid for it to be sorted and they worked on that, I then couldn't get gas into my car. Something was now broken which I suspected was a sabotage. I would not use them again in the future.
Description of Work: They did an inspection on my car.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$35

Response from H & L Auto Service
We have no record of this person ever being at our shop. There is a mistake here.

Peter H.
02/2016
5.0
auto repair
  + -1 more
The whole project went very smoothly. I was having a systematic service done to my 2002 Subaru Outback. The gentleman at the service desk was extremely courteous. This is the second time I have needed car help and they charged less than their estimate. It was finished on time so I was very happy. I recommend stopping in to talk to them for an assessment. Very nice people! I will definitely be back soon.
Description of Work: Timing belt, water pump, thermostat replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

John S.
07/2014
4.0
auto repair
  + -1 more
The service went well. Delivered on time and as promised. The only problem that I have with this shop is the traffic that passes the shop. If you pick your vehicle up after 400 pm or so, it is almost impossible to get into the shop and get back out. The people are very nice and professional.
Description of Work: Replaced battery and wiper blades

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$134

Tracy M.
06/2014
1.0
auto repair
  + -1 more
unknown
Description of Work: In a nut shell, we repeatedly took our vehicle to them due to an overheating problem after the initial visit to replace hoses. They replaced the radiator and some other parts during this time. In the end when the vehicle continued to overheat it blew a head gasket. | |The vehicle was in operational for since our last visit with H&L until we could afford to replace the engine in April 2014. Come to find out that when they replaced the hoses during our initial visit they crimped the inlet to the heater core causing the coolant to leak and on our vehicle causing the radiator fan not to function. Basically, the entire source of our overheating and phantom coolant loss was due to them crimping the inlet pipe on the heater core. | |Probably didn't need the radiator or any or the other parts and now I get to spend another $900 on labor to replace the heater core.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0

$1,600

Jefffery Lippert L.
06/2013
5.0
auto repair
  + -1 more
This is the most honest, fair priced, friendly auto repair place we have encountered in our many years of moving around with the military. The phone call with the estimate is always LESS than we expect, sometimes by hundreds of dollars. They have been in business over 50 years and the work they do is always top rate - we never have any problems. I cannot say enough good things about H & L.
Description of Work: This company has provided all of our auto service needs over the last 2 years; maintenance work and replacement of a suspension.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Karla G.
11/2009
5.0
auto repair
  + -1 more
Once again Tommy and his crew at H&L did a fantastic job! We have been taken our vehicles to them since 1985, never ever had a bad experience w/all our vehicles. I noticed spots on my driveway, had to add more and more oil and other fluids. The problem is fixed now, even faster than I had thought. I had taken a rental car for 2 days, returned it after one!
Description of Work: 1 Transm. filter, 5 quarts of oil, 1 Oilfilter, drain gasket, add transm. fluid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92.57

    Contact information

    532 S Reilly Rd, Fayetteville, NC 28314


    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Natural Gas Lines,
    Auto Inspections,
    Auto Radiators,
    Welding,
    Heating and Air Conditioning,
    Auto Tires,
    Auto Mufflers

    FAQ

    H & L Auto Service is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    H & L Auto Service accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, H & L Auto Service does not offer free project estimates.
    No, H & L Auto Service does not offer eco-friendly accreditations.
    No, H & L Auto Service does not offer a senior discount.
    No, H & L Auto Service does not offer emergency services.
    Yes, H & L Auto Service offers warranties.
    H & L Auto Service offers the following services: Engine repairs, brakes, clutches, exhaust, cooling systems, alternators, starters, electrical, power windows, ignition systems, factory security systems, instrument clusters, A/C, heater, check engine light, ABS light, front and rear suspension, alignments, rear differential repairs, welding.
    Major transmission work, paint and body, upholstery, glass, motor homes, large trucks, vehicles over 8500 lbs GVW

    Contact information

    532 S Reilly Rd, Fayetteville, NC 28314


    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM