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Geek Squad - Best Buy

Appliance Sales and Installation, Stereo and Home Theater Systems, TV Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

2.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.5
responsiveness
2.8
punctuality
2.3
Showing 1-4 of 4 reviews

Vincent B.
04/2016
4.0
appliance sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0

$200

Mike 1.
01/2016
5.0
home theater design
  + -1 more
Tried to hook up an external Keyboard "Harmony" to utilize with the Sony 79" TV, however, it appears Remote Keyboards do NOT work with this TV. Hard to believe that a $5,000 - $6,000 TV can't use an external keyboard like a $300 TV can do? This was NOT the fault of the installers, however, they did a fantastic job and tried several different methods to make the keyboard work. Thank you for all your help and assistance in the keyboard matter. Great job on everything else!
Description of Work: Hooked up speakers, receiver to newly purchased Sony 79" 4K TV and Yamaha Receiver. Tried to hook up an external Keyboard "Harmony" to utilize with the Sony 79" TV, however, it appears Remote Keyboards do NOT work with this TV.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Edna D.
08/2013
1.0
appliance sales
  + -1 more
The installers were very unprofessional and did not handle my appliances with care. None of my appliances are hooked up correctly. The sales people on the other hand were very helpful.
Description of Work: Above price is for the delivery and installation. I bought all my appliances there. They assured me they had licensed professionals to install them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Bonnie S.
06/2013
1.0
appliance sales
  + -1 more
Five year warranty, i have had it for 6 years. it looks like an igloo. I called samsung and they said they would cover me for the food int here. i spoke to them on the 11th of june. they told me to write out an itemized list and fax it to them. tow days later they said i was not covered because i was out of warranty. i had to buy a a new refridgerator, i am out about 2000 worth of food. dont buy samsung products
Description of Work: I bought a refridgerator from them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    2034 SKIBO RD, Fayetteville, NC 28314

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    Computer Repair,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 2.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    2034 SKIBO RD, Fayetteville, NC 28314

    www.geeksquad.com/repair