I left a message after hours on Thursday evening, hoping to set something up for the following week. I never received a call back. I have since then found another repairman.
Description of Work: Our refrigerator stopped cooling.
Rating Category
Rating out of 5
responsiveness
1.0
Aerie D.
07/2017
5.0
appliance repair
+ -1 more
Left message for Ed on Monday morning early. He got back to me Monday afternoon and after a brief discussion of the problem asked me to check a couple of things before we went forward. When he was convinced that there was an issue with the dryer itself, he said he would text me back with the price of the heater assembly and his labor. As promised I got his text that same afternoon and we arrange for him to show up Wednesday between 9 and 10 AM. It showed up on time with part in hand. He proceeded to remove the old heater assembly while explaining what he was doing and why. It was all done in less than an hour. I was very happy with the whole process.
Description of Work: Samsung dryer heating unit went bad and needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$218.72
Carol F.
05/2017
5.0
appliance repair
+ -1 more
Mr. Ed ordered the part for the fridge, once he received it he returned to install it. The dishwasher just needed some adjustments.
Description of Work: The dishwasher was backing up and the fridge quit dispensing water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane H.
10/2016
5.0
appliance repair
+ -1 more
Ed was excellent. Timely, professional, thorough in his work--I would call him back for any appliance repair. His rates were reasonable and he explained and showed me everything he was doing. Good man!
Description of Work: We needed service in our LG dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Anita Z.
08/2016
5.0
appliance repair
+ -1 more
Excellent! Mr. Edgerton contacted me with an accurate estimate, was punctual and professional. He is very competent and knowledgeable. He diagnosed the problem efficiently and worked diligently to complete the repair. He is meticulous and I highly recommend him.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy F.
06/2016
5.0
appliance repair
+ -1 more
Absolutely exceptional. Mr. Edgerton returned my call promptly, identified the problem, picked up the part and repaired by mothers washing machine in less than one hour. He was polite, friendly and treated my 85-year-old mother with great courtesy. He even waived his labor charge because she was a senior citizen. I highly recommend his services.
Description of Work: Repaired a lid switch on my moms washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan L.
01/2016
2.0
appliance repair
+ -1 more
I sent a detailed request for appliance service and got no response. Also tried calling by phone and no one would answer during normal business hours.
Description of Work: Used messaging service here on angies list and received no reply.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
LAURA W.
11/2015
5.0
appliance repair
+ -1 more
Ed showed me what was wrong with my washer. He did a excellent job and was very professional.
Description of Work: Fixed my washer and serviced my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Sylvia C.
05/2015
5.0
appliance repair, small appliance repair
+ 0 more
Mr. Ed is an exceptional person. I used him a few years ago to replace an icemaker, and I knew then that I would always call on him to do any appliance repairs. On this occasion, my microwave turntable was making a "clunking" sound. The noise went on for a couple weeks before I contacted Mr. Ed. He had to order a part, and subquently we made an appointment for 5/26/2015. In the meantime, the turntable quit making the clunking sound, but I did not call Mr Ed back, as I felt obligated to keep the appoinment, especially since he had special-ordered the part. Upon his arrival to perform the repair, I told him that the noise had stopped. He was understanding and told me to give it a few more days, and if the noise returns he will come back and do the repair. I highly recommend Mr Ed for any appliance repair work. You will not be disappointed -- PROMISE!!!!
Description of Work: Checked out the turntable in my microwave.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheffie C.
02/2015
5.0
appliance repair
+ -1 more
He was very professional and helpful. It took a few weeks for the part to come in to fix the machine but the repair was fast. He was honest and made great suggestions for new appliances for the dish washer. Will hire again.
Description of Work: Repaired broken part in washing machine, advised on dish washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$132
Barbara B.
12/2014
5.0
appliance repair
+ -1 more
I highly recommend giving him an opportunity to make you a customer for life.
Description of Work: Honest, reliable gentlemen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danyel G.
12/2014
5.0
appliance repair
+ -1 more
Ed was fantastic. He asked lots of questions before diagnosing the problem. He showed up when he said he would. He shared lots of information pertaining to extending the lifetime of my dryer. He fixed the dryer within an hour. His price was fair and quality of work was excellent. He is a professional and I will recommend to everyone I know! Thanks Ed!
Description of Work: Replaced heating unit in my Samsung dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin D.
12/2014
5.0
appliance repair
+ -1 more
Told me what the problem was with my washing machine and my husband was able to repair. Ed provided a prompt and very thorough response to my inquiry.
Description of Work: Offered service to repair washing machine. Told me what the problem so my husband was able to repair. I appreciate the prompt and very thorough response to my inquiry.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Frederick H.
11/2014
5.0
appliance repair
+ -1 more
well and quickly. I gave him a tip.
Description of Work: showed me how to properly load my washer so that it would operate.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna L.
09/2014
5.0
appliance repair
+ -1 more
I called because I though my dryer belt was broken. The repairman called me back before coming over and over the phone told me what was wrong and gave me an estimate. It was not going to be worth repairing, so I ended up buying a new dryer. I was impressed that he was honest enough to do this over the phone instead of charging me for a service card he knew would be wasted. I will use them in the future for actual repairs.
Description of Work: Phone consultation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah K.
07/2014
5.0
appliance repair
+ -1 more
Ed was here in a few hours....very professional and explained everything in detail before repairing my washer. He even took time to take a look at my dishwasher. He is very honest man. I will call him again for any repairs.
Description of Work: Repair my washing machine and also took a look at my dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Larry C.
06/2014
5.0
appliance repair
+ -1 more
Ed showed on time and quickly assessed my issues. Replaced faulty part in my icemaker and only charged me for a service call. Consummate professional, absolutely the go to man for any appliance problems!
Description of Work: Assessed leaky dishwasher and repaired icemaker in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Starnell F.
05/2014
5.0
appliance repair
+ -1 more
Consulted Angie's list, called E Z Ed. He called promptly and made an appt. for the next morning. Arrived on time and prepared. Needed to order a "mother board". Returned, on time with parts as promised--did a great job! He is prompt, prepared, knowledgeable, personable, and responsible. I don't fear major appliance troubles now that E Z Ed is on my speed dial! Thanks Angie's List and super huge thanks to E Z Ed.
Description of Work: Repaired front load Samsung washer that had quit working mid-cycle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Charlotte R.
04/2014
5.0
appliance repair
+ -1 more
Mr. Ed knew exactly what was wrong with my washer. He made repairs, very knowledgeable, friendly. I will definitely call upon him again with any it her appliance issue.
Description of Work: Repaired my Kenmore washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Barbara T.
10/2013
5.0
appliance repair
+ -1 more
Checked out the issue. Told us he could fix it but it would cost us more to repair than buying a new one.
Description of Work: Examined dishwasher problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia H.
10/2013
5.0
appliance repair
+ -1 more
Ed did a phenomenal job. Every good thing said about him on Angie's list is true. He called to let me know he could come earlier than planned. He told me and showed me what was wrong and then fixed it all in the same day. I was extremely pleased with his expertise and professionalism. He was honest with me regarding what I needed and gave me a great price.
Description of Work: Repaired washer and dryer. Washer was damaged by movers and dryer had a burned out heating element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Laura W.
09/2013
5.0
appliance repair
+ -1 more
As on other occasions when we have needed him, Ed impressed us with his knowledge and professionalism. We had the same problem with the control knob several years ago, and told him what we thought the problem was. He came exactly when he said he would, and had already bought the knob. He replaced the knob quickly.He checked our drain hose and gave us some tips on checking it for wear in the future. (He always gives some extra value for the money like this.) He only charged about half of his usual service fee because the repair was quick. In this day of service people who seem to know little and have to make several trips, Ed is refreshing. We hope he never decides to retire!
Description of Work: Replaced control knob on washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
John F.
08/2013
4.0
appliance repair
+ -1 more
Ripped out the oven out of the wall and just told me it was fried. The guy was just honest.
Description of Work: I used E Z Ed Home Appliance Svc & Repair for oven repair.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
darla F.
08/2013
5.0
appliance repair
+ -1 more
In addition, this technician offered "free of charge" an opportunity to answer questions about concerns I might have about other appliances. He also pleasantly honored the Angie's List coupon.
Description of Work: The gentleman replaced 'doggs' in my clothes washer which was not agitating properly. I knew it would be an easy fix however; he made it easier with his professionalism, punctuality, and reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Angela G.
07/2013
5.0
appliance repair
+ -1 more
He called me and walked me through a few steps to diagnose the issue. He advised against the repair of my dryer due to the cost of parts vs a new dryer. There was no charge for his assistance. A+++
Description of Work: He called me and walked me through a few steps to diagnose the issue. He advised against the repair of my dryer due to the cost of parts vs a new dryer. There was no charge for his assistance. A+++
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning
FAQ
E Z Ed Home Appliance Service & Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
E Z Ed Home Appliance Service & Repair accepts the following forms of payment: Check,MasterCard,Visa
No, E Z Ed Home Appliance Service & Repair does not offer free project estimates.
Yes, E Z Ed Home Appliance Service & Repair offers eco-friendly accreditations.
No, E Z Ed Home Appliance Service & Repair does not offer a senior discount.
No, E Z Ed Home Appliance Service & Repair does not offer emergency services.
Yes, E Z Ed Home Appliance Service & Repair offers warranties.
E Z Ed Home Appliance Service & Repair offers the following services: Repair & Service Front Load Washers. Prepare Shipments.