Custom Creations By Ellen

I had been planning to do this remodel for quite some time and having difficulty finding someone that did great work at a fair price. Then, a coworker (who had just used Ellen for a bathroom remodel) recommended I contact her. Her quote was fair. I was VERY impressed that she didn't just provide a general quote; but, provided a detailed itemized quote that showed me what work would be done and line item cost. This confirmed that I had found someone who KNEW what she was doing. I provided the tile, vanity/sink, faucet, fixtures. Ellen was prompt throughout the job, always professional, and very detailed and thorough. She has integrity and takes pride in her work. She communicated the timeline, let me know when I needed to make decisions, confirmed design. I felt perfectly comfortable and safe going to work and leaving Ellen working in my home. We had initially planned to install normal 3/8" drywall and when Ellen was finishing the demo, she discovered the 5/8" fire protection drywall; she brought me in to see it and discuss to ensure I understood that 5/8" was in place and why it was used. So, we then could make the decision to use 5/8" to maintain fire protection for my unit and the complex. We uncovered a couple of additional surprises (a cut support beam, extremely unlevel floors) from the original builder back in the mid-80's; and were able to make my bathroom structurally stronger/safer than when she began work. The result: I now have a GORGEOUS bathroom that I know is not only beautiful but safe too!!! Thanks, Ellen, for a GREAT job!!! I will certainly hire you again; and, would definitely refer your services to others.

Ellen started on the bookshelf on Saturday morning and stayed until dark building and installing it. She came back and did trim the next day. I paid a %deposit up front and made the final payment when she was done. I am pleased and will use her services and skill again!