Computer Logics has been working to make your computer work for you since 2002. We provide the assistance to help you with any technical questions you may have about your PC. We repair, old or damaged computers. We can even custom build the perfect PC for you. If you have an Apple, dont worry we are trained to properly diagnose and repair your unit. We also have a wide range of Apple software. Ask your Computer Logics rep. for details
Business highlights
23 years of trusted experience
Services we offer
Computer Repair, Service, Custom Builds, Gaming Systems, Upgrades, Data Recovery
On October 20th 2011, I purchased a newly built computer for high end processing and gaming. I gave a $3,500 initial down payment and three months later, I paid off the remaining $1,065 balance (I have proof of this). Now, twelve months later, after paying the full payment, I still have not received the computer. A picture of the receipt from the initial payment below should suffice as enough proof. http://i.imgur.com/Ma48A.jpg It is irrelevant whether it is family or not, though it is sad that family would take from you like this. So perhaps if family is treated like this, I wonder how an average customer would be treated by this company. Oh, I already know the answer to that, check out the complaints section from the Better Business Bureau. http://www.bbb.org/myrtle-beach/business-reviews/computers-supls-parts-service/computer-logics-in-fayetteville-nc-90028052/complaints#breakdown
Description of Work: I simply did not receive anything in return except attitude from the owner. I spent thousands of dollars on a computer but I get absolutely nothing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,565
Response from Computer Logics
The original downpayment for the computer was just over $1000.00. The next payment was six months away. The customer continued to change parts as new parts would become availible making it impossible to get anything built. I returned parts 3 times due to processor upgrades. When switching processors each time the motherboard would have to be changed as well due to being a different chipset. This was ok though because it was my half-brother. We had a break in at our home which resulted in some things getting stolen, I told them I would make it right and she (my brothers mother) would have to give me time to get a processor. I ordered a processor. About a month ago he asked to change hardware again which I denied. The balance was never paid, she traded a Alienware laptop which died one month later which she feels is an equal trade, however I gave her a new HP computer with less than a months use. I think I have been fair, and very understanding during this whole transaction, by switching parts, letting it take over a year to pay the balance off. Keep in mind I was not making one cent off of this transaction. Now due to all the hardware changes I have a bunch of parts that will not work together due to incompatibility and the vendor is tired of returning these parts. If anyone has any questions they are welcome to contact me at 910-527-8422. You see she posted the part where it says "it doesnt matter if its family or not" but did not post my response.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Electronic Gadget Repair,
Computer Sales,
Computer Training
FAQ
Computer Logics is currently rated 1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Computer Logics accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Computer Logics does not offer free project estimates.
No, Computer Logics does not offer eco-friendly accreditations.
No, Computer Logics does not offer a senior discount.
No, Computer Logics does not offer emergency services.
No, Computer Logics does not offer warranties.
Computer Logics offers the following services: Computer Repair, Service, Custom Builds, Gaming Systems, Upgrades, Data Recovery