Johnny Capps has been my plumber for many years. He is absolutely honest, dependable, professional, and knowledgeable. He has responded quickly to emergencies as well as normal repairs. He is the only plumber I would use and recommend.
Description of Work: Replaced hot water heater, repaired pipes under house, replaced tub with shower, many other repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary M.
02/2018
5.0
plumbing
+ -1 more
Called Johnny at Capps plumbing and he came out that afternoon. On time and very professional. After evaluating the situation, he pinpointed it to a “t” where the clog was. It was between the washing machine and the kitchen sink under the house. I recommend Capps Plumbing and will definitely use them again.
Description of Work: I had clogged kitchen drain that I tried to fix myself but was unable to. I took everything apart under the sink and still couldn’t figure it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew P.
10/2016
5.0
plumbing
+ -1 more
highly professional plumber who worked very quickly and efficiently; great work, definitely recommend to others
Description of Work: Replaced washer/dryer recepticle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Dillard M.
09/2015
5.0
drain cleaning, plumbing
+ 0 more
I’ve used them more than one time. They got it all up and running good for me. I thought it was a little pricey, but I realized that the guy had to go up under the house in the crawl space. I’ve used them twice before to install a new fixture. It’s one of those fancy faucets that you have to go to the plumbing store to get the parts that’s needed and they repaired the leak. It was the first time I called them.
Description of Work: They checked some plumbing and they unstopped something. They had to go up under the house to check and see if there were any leaks and then they unstopped the sink for me. They had to replace a piece in the faucet.
Rating Category
Rating out of 5
Yes, I recommend this pro
$85
Dillard M.
09/2015
5.0
plumbing
+ -1 more
I really appreciate the fact that they took the time where we had to call another plumber previously and he told me that the faucet could not be repaired because they didn’t have the parts but they went down and they found the parts. They had to go all the way downtown to a specialty shop. They didn’t charge me extra for the time that they had to go to pick it up. It’s like some charge you a certain amount per hour. It took them an extra hour because they had to go all the way downtown to pick it up and then come back to my house. They just charged me for the time that it took to actually repair the faucet. I figured that they were pretty honest.
Description of Work: They had to replace a piece in the faucet.
Rating Category
Rating out of 5
Yes, I recommend this pro
$75
Jennifer M.
06/2015
5.0
drain cleaning, plumbing, septic tank
+ 1 more
The plumbing services were awesome. He actually did not charge to clear and fix the drain that was clogged with wax. I did not have any dislikes and the main like would fall under customer service. I liked the fact that he is willing to be patient enough to explain to me to make sure I understood what he was doing. He price-shopped for the big part we needed for the septic pump. He under-promises and over-delivers. He is a really good guy. He even calls and says he is on his way, too. He is in my phone contacts.
Description of Work: I used Capps Plumbing to repair a septic pump and replace a part of it that was faulty. They also cleared out and fixed a drain because my teen-aged son poured hot wax down a sink. He also installed a new faucet that we had purchased in a separate bathroom. He came out for a repair and did, like, a honey-do list for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Cynthia C.
04/2015
5.0
drain cleaning, plumbing
+ 0 more
Made a couple phone call and Capps plumbing called me back within 15mins. He told me he would be at my house in a hour and guess what HE SHOWED UP ON TIME! Knowing that with any skill trade this sometimes can be a issue but he was right on time. Before he started he troubleshooted all the waterlines all the house. After that he started in on the kitchen sink and unclogged rather quickly. Him and his team were very professional and i would do business with his company again.
Description of Work: Clogged Kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Teresa A.
12/2014
5.0
plumbing
+ -1 more
I have used Mr. Capps in the past on several occasions. He has always been very reliable. I do not live in the area, but has never been a problem. My renter called me on Saturday morning and said her hot water was gone after about three minutes of use. I called Mr. Capps, he said it sounded like the bottom element and could go out on Monday to check it out. Monday came and he replaced it and all is well. Super painless!! I have been pleased with his services every time I have used him.
Description of Work: Changed out the lower heating element in a water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mitchell G.
07/2014
5.0
plumbing
+ -1 more
Everything went smoothly. They came and performed the work and were finished in around 2 hours. Would definitely use them for future plumbing needs and would recommend them for others' plumbing needs.
Description of Work: Provider installed a new bathtub in the master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$990
Dillard M.
04/2014
5.0
plumbing
+ -1 more
He was excellent in fixing the issue. He was very prompt. He said he would be there within a certain time and he was there. He was reliable and courteous. I would use them again.
Description of Work: I used Capps Plumbing in November of last year. I had one of the unusual faucets and he had to go to a specialty shop to get it and he didn't charge me extra because it took him about 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Dianna G.
03/2014
5.0
plumbing
+ -1 more
Johnny was great! He came out on Saturday, arrived exactly when he said he would, was very personable, and answered several other plumbing questions I ask. I will definitely call Johnny for all my plumbing work from now on. I have no hesitation recommending this company...You Will be glad you called!! Thanks Johnny.
Description of Work: He installed new tubing on my refrigerator so my ice maker would work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Kristyn M.
12/2013
4.0
drain cleaning
+ -1 more
My dish washer was backing up and collecting debris inside. They ran the kitchen sink and the dish washer to diagnose the problem. They cleaned out the tube that connects to the washer. They were very patient and very thorough. They charged a very fair price.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
John E.
11/2013
5.0
plumbing
+ -1 more
He was professional, polite and friendly. I could tell he knew what he was doing and I was glad he came to do the work. I told him I had called another company which said they could do it 24/7. But when I called they said they couldnt do it until next week. So I called John and he said he would come right over after the job he was on at the time. He came over when it was dark and did expert work.
Description of Work: They installed an outdoor spicket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Earlene G.
09/2013
5.0
plumbing
+ -1 more
Called on Thursday afternoon and was needed someone to come and fix the leakage in my kitchen , Mr Capps told me he was in the area came right over change the washer on both the hot and cold water faucet .He is definitely our plumber!
Description of Work: Stopped the hot water from leaking in my kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
James G.
08/2013
1.0
plumbing, septic tank, sewer cleaning
+ 1 more
Despite 3 calls to Capps Plumbing, I never received a return call. This was unexpected because the reviews on Angie's list were generally positive. Since I never connected with Mr. Capps, I can't say whether he does a great job or a poor job. I just know I got no response to my calls, despite having an emergency in which raw sewage was leaking into the yard.
Description of Work: Requested repair of broken waste line from house to septic
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Margie M.
06/2013
5.0
plumbing
+ -1 more
He was very helpful and friendly. I'll be using him again for the other leak.
Description of Work: He repaired a busted pipe that we had in the front yard. We still have a leak that the inspector wasn't able to find though.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Teresa A.
04/2013
5.0
plumbing
+ -1 more
Everything went well. The gentleman is very nice, responds quickly, and does good work for fair prices.
Description of Work: He repaired faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
paul A.
02/2013
5.0
plumbing
+ -1 more
Johnny Capps came on short notice and did a thorough whole house plumbing inspection...found a leak and repaired it and issued a written report. Excellent!!!, Friendly and Professional and very fair fee.
Description of Work: Plumbing inspection and repair of leaky faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lenore M.
02/2013
1.0
plumbing
+ -1 more
SLACK AND GREEDILY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: As a follower of Christ, I will not say anything I would not say to the owner/operators face. The individual that came to my home completely and thoroughly took advantage of my situation and my finances. He replaced a completely operational pump that simply had a bad switch (under $20) and kept me good pump-(with its bad switch). When I returned to the VERY plumbing supply house in Fayetteville that he purchased my NEW pump, they informed me that he DID NOT return my pump to them! HUNDREDS of cash dollars later, he leaves and I am stuck with the remains of a smooth operator indeed. I would not recommend this individual, not in a box, not with a fox! Dallas Morales dallas@dmem1.org
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
Maria C.
12/2012
5.0
plumbing
+ -1 more
Within 24 hours of having initially called his service, he called back with a date and time that he could come to the house. He arrived promptly and got right to work. The cost was reasonable and his manner was above reproach. We'll be using him again.
Description of Work: The faucet in the kitchen sink needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Stephen S.
11/2012
5.0
plumbing
+ -1 more
Mr. Capps returned my call quickly, and we were able to set up a time for the work. He was very punctual. The main problem was the kitchen double sink that kept backing up. The previous occupant had a jury-rigged set-up of the pipes under the sink. In attempting to and quot;fixand quot; the backing up, I probably added to the jury-rigging. Mr. Capps was able to undo all the mistakes (a lot of hard work cutting and replacing pipe segments) and fix everything. Works great now - no backups! After the sink, he installed the new toilet, and was able to fix the drain in the downstairs tub. He did good work, and had a very friendly and personable personality. Recently I advised my daughter to call him when she had plumbing problems. I highly recommend him.
Description of Work: We had a double sink in the kitchen that kept backing up, a new toilet to install, and the drain in the downstairs bathroom that kept backing up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Doug W.
11/2012
5.0
plumbing
+ -1 more
In the end, this is hands down the most professional company I have had out here with regards to plumbing. I will definitely use Capps when I begin my master bathroom remodel as I am sure something plumbing related will end up happening. Thanks again for the great service Capps and I ope this review helped out potential customers.
Description of Work: I am a bit late submitting this, and for that Capps I am sorry. I have had Capps Plumbing out twice to do some work in my guest bathroom I am remodeling. Their first visit I had them install shut-off valves on my sink water valves since there were none already present. Capps was very responsive to my initial message and came over later that day to do the work. The second visit, Capps shortened the same valves they had just added the shut-off valves to since I had not anticipated them being too long for the new vanity I was installing. He was able to fix it up extremely quick (probably quicker had it not been for my chocolate lab pup who thought he was a new play partner).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Eleanor P.
11/2012
5.0
drain cleaning
+ -1 more
It was an excellent experience. Out of several plumbers Johnny was the only one to promptly call me back. He worked efficiently, quietly, and was very courteous and professional. I felt that he did an A+ quality job, very reasonable for the hard job that he did!
Description of Work: Johnny Capps unclogged our master bedroom sink and replaced the pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kathleen L.
08/2012
5.0
plumbing
+ -1 more
To put it simply, Capps plumbing will be my go-to company for my future plumbing needs. Both Mr. Capps and his apprentice were punctual, very personable, down-to-earth, yet professional. (Bonus points given for being affectionate with our dogs!) They carefully moved the washine machine and pedestal to access the spigot behind, quickly assessed the issue and what was needed to address it, and got to work. They were careful to not cause any harm to my washer/pedestal (believe me, I watched) and immediately wiped up any drips. After the work was complete they returned everything to its place, gave me the invoice (which was for exactly what I was quoted over the phone when I first contacted Mr. Capps), collected payment, and were on their way. As an important side note, my total for the repair/replacement was significantly lower than a well-known local plumbing company's estimate for the same job just the previous day.Since the spigot repair I've washed 2 loads of laundry and am happy to report that I've detected no leaks and no longer have to worry about not being able to wash loads in warm/hot water when needed.
Description of Work: Hot water spigot for new washing machine installed. Existing spigot leaked, and with new machine on a pedestal, I was no longer able to turn the spigot on/off at will when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Susan A.
07/2012
5.0
plumbing
+ -1 more
Left message and received prompt callback all three visits. Man was professional and prompt for service. Price was good/expected.Installed faucets and fixed shower faucet and also fixed outdoor spigot handle as well as other services. Each service performed quickly and thoroughly. No complaints. I appreciate good work and good price.
Description of Work: 1st visit: Change out faucets in bathroom, fix other faucet, fix outdoor spigot handle.2nd visit: Unplug kitchen sink3rd visit: Install refrigerator icemaker/water line
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Service Categories
Plumbing,
Drain Cleaning,
Septic Systems,
Sewer Cleaning
FAQ
Capps Plumbing is currently rated 4.9 overall out of 5.
Capps Plumbing accepts the following forms of payment: Check
No, Capps Plumbing does not offer free project estimates.
No, Capps Plumbing does not offer eco-friendly accreditations.
No, Capps Plumbing does not offer a senior discount.
Yes, Capps Plumbing offers emergency services.
No, Capps Plumbing does not offer warranties.
Capps Plumbing offers the following services: Plumbing, drain cleaning