Cape Fear Electrical Services, Inc.

generator service, heating & cooling contractor, electrician,

About us

Need help with your heating or air conditioner now? We are ready 24/7 to provide solutions for your emergency. We repair all major brands of air conditioners, heat pumps, gas furnaces, package systems, and electric furnaces. Family owned and operated since 1973 we are honored to have earned the trust of many of our Fayetteville neighbors (and surrounding counties). Each of our skilled technicians values customer service above all else. We have built ourselves around our customers and continue to deliver high-quality products and services.

Business highlights

52 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.738 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 26-38 of 38 reviews

Jerome W.
10/2016
5.0
Cape Fear did a fantastic job, they were on time spent two days making sure the installation of my complete new system worked perfectly. I could not be more pleased !! I highly recommend them for you Heat Pump or any HVAC needs !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,400

Linda T.
10/2016
5.0
PROMPT. THOROUGH. VERY PLEASANT YOUNG MAN. I ALSO PURCHASED A CONTRACT TO SERVICE MY AC UNIT IN THE FUTURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dexter P.
09/2016
5.0
I have never dealt with such an all around company such as this one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Vickie J.
08/2016
5.0
I ended up getting a cleaning on both systems. Eddie did an excellent job. Later I needed a repair and used them again. Stephan Rardon was superb!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gayle R.
07/2016
5.0
I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300,000

Kenneth R.
07/2016
5.0
Fantastic service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sandy w.
07/2016
0.5
They totally destroyed my house, they are the worst company ever. The charges were incorrect, the unit was bent, they put in the wrong pipes, my water froze up in the winter. They refused to fix their damages, which were over 15k. They cut out my dryer hose, burned up my dryer, tore up my tiles, and wooden floors, scratched the doors, ruined the paint. refused to fix anything. Worst company to deal with, they even left in the wrong fuses... my house could have blown up!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$4,000

Tom T.
06/2016
5.0
We had to replace both heat pumps. We had a bit of a time crunch as 1 unit had died and the other was having trouble keeping up. David (Project Manager) made a point of walking us through everything we had to consider and made sure the new units we chose would meet our requirements. He did not push the larger, higher priced models. Everyone with the company was very professional and courteous, arranging their schedule to fit us in quickly. The workers were very thorough (job took 2 days) and made sure everything was cleaned up. We are glad we chose Cape Fear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,466

Jack W.
05/2016
5.0
Everyone was very professional and courteous. The installation took longer because the base for the existing coil would not pass inspection. They procured the additional materials and completed the installation at no additional cost to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,892

John K.
04/2016
5.0
I had a Air conditioner gas pack replaced. The unit looked as if it had always been there. Nothing left behind. Backyard looked as if nobody had been there. This is rare. There's always something. Very thorough and professional. Thanks Everyone at Cape Fear!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

1139 Robeson Street, Fayetteville, NC 28305

http://www.capefearair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
L.31418
Trade License Locale
NC
Trade License Expiration
06/16/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

generator service,
heating & cooling contractor,
electrician,
handyman service

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Cape Fear Electrical Services, Inc. accepts the following forms of payment: CreditCard
Yes, Cape Fear Electrical Services, Inc. offers free project estimates.
No, Cape Fear Electrical Services, Inc. does not offer eco-friendly accreditations.
No, Cape Fear Electrical Services, Inc. does not offer a senior discount.
Yes, Cape Fear Electrical Services, Inc. offers emergency services.
Yes, Cape Fear Electrical Services, Inc. offers warranties.

Contact information

1139 Robeson Street, Fayetteville, NC 28305

http://www.capefearair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day