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Allstate Glass - Fayetteville

Glass and Mirrors, Windows, Auto Glass

About us

Allstate Glass is proud to be family owned, serving the Sandhills area since 1978. We have automotive, residential, and commercial installation experts on staff to promptly serve all your glass needs. We are locally owned and operated by the same family with five generations of glass experts. Our staff lives and works right here in our community.We offer quality service at competitive prices. Call or come by today!

Business highlights

46 years of trusted experience

Services we offer

Allstate Glass provides residential services for all your glass needs. From a tabletop to patio doors, we do it all.

Services we don't offer

Fayetteville, Laurinburg, Aberdeen areas

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-8 of 8 reviews

Robert S.
08/2015
5.0
glass repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65

Larry C.
03/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Cut and delivered two table tops, consummate professionals!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Laura N.
10/2014
5.0
glass repair, replacement windows
  + 0 more
Company was very responsive. Scheduled an appointment for service rep to take measurements. Arrived on time and answered all of our questions. Return visit to install replacement window went well. No problems!
Description of Work: Measured broken window. Ordered replacement window. Installed replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

India D.
03/2014
5.0
glass repair
  + -1 more
The young women who took my initial phone call was very friendly and professional. They were able to give me an appointment in a timely manner. When the gentleman came to my home he was right on time to assess the job. He was very professional and helpful and made me aware that they would replace the glass in the doors as carefully as possible but there would probably need to be some paint touchup that would be unavoidable because of removing the old glass. I commented that I anticipated this and that it was not a problem as the doors are in need of a new coat of paint. When they came to do the job, they were punctual and worked quickly but carefully to remove the old glass. They also made sure that I was completely happy with the work and pointed out any small spots where the paint was unavoidably chipped to remove the old glass. I have to say there was MINIMAL chipping of the existing paint. I was totally amazed at what a wonderful job they did at removing our old fogged double paned glass! I would definitely recommend them and I would not hesitate to recommend them to my friends.
Description of Work: Replaced double pane glass in one double hung window and 3 full length doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Patricia H.
10/2013
1.0
glass repair
  + -1 more
I had an appointment and they never called and never showed up. I waited all day (appointment was between 1-5pm) and they were a no show. I specifically set this date (national holiday) because the company only provides service from 9-5, M-F. I work during those times so it's not convenient for me. Now I will use another company.
Description of Work: He did not show up for the appointment. they were supposed to give me estimates for repair on furniture damaged during a military move by the movers.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Allstate Glass - Fayetteville
According to our internal notes, the customer called and said she needed to reschedule and would call us. If this was a misunderstanding, I sincerely apologize. Allstate Glass prides itself on being a quality driven company, doing work on time and right the first time. We obviously failed in our customer's eyes and sincerely hope we have a future opportunity to prove to the customer our dedication to complete customer satisfaction.

Alison G.
09/2013
5.0
glass repair
  + -1 more
We broke a pane of glass in one of our double glazed windows. I tried the builders, the building supply company and several other companies, none of whom could help me and told me that I would need to have the entire window replaced. I was recommended to call AllState Glass by a friend. They were very helpful and courteous. They told me to take the unit in and to see what they could do. Nothing ventured, nothing gained, so I took the window in. The next day I had the unit back with new glass in it, all fixed and functional for only $58 Wonderful service.
Description of Work: Replaced a broken double glazed glass unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Marcia J.
05/2013
5.0
glass repair
  + -1 more
Excellent service! Timely, professional, friendly, courteous, and quality work.
Description of Work: Installation of a extra large master bath vanity mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

Kaylan S.
01/2013
5.0
glass repair
  + -1 more
Great experience!
Description of Work: After having called several glass replacement companies and not receiving any calls back, I fortunately called Allstate Glass. We live on a golf course and although it is very nice, there is the problem of golf balls coming through windows. This is what happened in our master bedroom. I started calling various companies only to have empty promises of call backs or leaving messages on phones which were not returned. When I called Allstate, a very professional receptionist took my information and had a serviceman at my home within an hour!! He also was very professional in delivering his inspection and quote. We scheduled the installation and they were again prompt and courteous. The service man cleaned up after himself and required me to instinct his work before he left to make sure it was done to my satisfaction. Unfortunately, we will probably have to use them again in the future as golfers will still be a part of our lives but I feel very fortunate to have found Allstate Glass for any future repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    5353 Red Tip Rd Ste 100, Fayetteville, NC 28314

    www.AllstateGlass.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Auto Glass

    FAQ

    Allstate Glass - Fayetteville is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: Closed

    Allstate Glass - Fayetteville accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Allstate Glass - Fayetteville does not offer free project estimates.
    No, Allstate Glass - Fayetteville does not offer eco-friendly accreditations.
    No, Allstate Glass - Fayetteville does not offer a senior discount.
    No, Allstate Glass - Fayetteville does not offer emergency services.
    Yes, Allstate Glass - Fayetteville offers warranties.
    Allstate Glass - Fayetteville offers the following services: Allstate Glass provides residential services for all your glass needs. From a tabletop to patio doors, we do it all.
    Fayetteville, Laurinburg, Aberdeen areas

    Contact information

    5353 Red Tip Rd Ste 100, Fayetteville, NC 28314

    www.AllstateGlass.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    Closed