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Advance Heating & AC

Heating and Air Conditioning, Electrical

About us

License - 18450 H-2 H-3. Additional DBA - JE McCaskill, McCaskill Electric. Residential and Commercial HVAC

Business highlights

44 years of trusted experience

Services we offer

Residential & Commercial Heating and Air Conditioning installation. Ductless Mini Split Heat Pumps, Geothermal and Hybrid Heat Pumps Specializing in energy efficient Heating and A/C equipment

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Mike B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in a new unit upstairs. They are fabulous.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald J.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired a part on my heating unit. They also recommended replacement of the repaired part and put it on order. We had a conflict in scheduling installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Carolyn B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Work was done neatly and in a timely manner. I was very pleased with the service and price. He was much cheaper and came right out and gave an estimate, and once I made my decision to go with him started the next day. He offered several choices by different manufacturers and was very knowledgeable about all. He gave the pros and cons and didn't pressure me with high pressure sales tactics. Very honest and straight forward! I will definitely use him in the future and recommend him to family and friends.
Description of Work: Removed existing A/C and Electric Furnace and replaced it with a new Westinghouse 15 Seer Four Ton Two Stage Package Heat Pump with 10Kw Back-up heat and Honeywell pro 8000 Wi-Fi Thermostat, run new R-8 supply duct connectors to return and enlarge to two 20x20 filter grills, run new R-8 duct connectors to center connection of two existing supply ducts to balance air flow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,620

Scott M.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
I received a prompt efficient quote without an unnecessary sales presentation. John is extremely knowledgable about his product and honestly answered all my questions. The work was performed promptly, efficiently, and professionally. They arrived at 8:00 and had completed the project by 2:00. They did a thorough clean up. John is extremely meticulous about his work and also very personable. I had dreaded this project and couldn't have been more pleased with the experience and the result. I highly recommend Advance Heating and also am very pleased with my new Maytag heat pump system.
Description of Work: Remove old heat pump, air handler, thermostat, and install new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Andrew L.
08/2010
1.0
heating & air conditioning/hvac
  + -1 more
I did not hire this company because their lack of attention to detail became obvious from my first phone call. I initially called and left a message, leaving my number to call me back. When I did receive the call they called me back from their caller ID display and by chance just caught me, I had called from a remote phone--first mistake. The second mistake was I had provided the type of services needed and wished an estimate done on the initial costs for the service call to get their technician into my driveway to begin work and with the cost per hour for continued work. The return call I received was useless, someone was to call me back?? What, why call when I had outlined very specific information that was needed--basic stuff!?! I felt if you cannot follow the basics why continue into the complexity of a service relationship? Glad I did as I got a great technicial from another business. Possibly another consumer may have a better impression, I moved on...good luck!
Description of Work: I did not hire this company
Rating CategoryRating out of 5

Response from Advance Heating & AC
Have never spoken to this person and have no record of any correspondence. If there was a communication problem I do apologize. We always try to follow-up on calls in a timely manner. John McCaskill (Advance Services dba Advance Heating & A/C - McCaskill Electric)

Nancy L.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
Advance Heating & A/C scheduled a time to come to our home to install both units. They informed us the installation for both units would take only two days. They arrived at exactly the time they stated they would on Wednesday. By noon they had the new downstairs unit installed and running so we would not be without AC. With the heat rising outside, we were really impressed with their commitment to keep us comfortable while they continued to work. By the end of the first day, they were almost finished with the installation of both units. They returned on Thursday at exactly the time they stated they would come. They finished the final steps to the installation by 2:00 p.m. Because they were doing electrical work and hooking up gas lines, we had to have certain city permits. They took responsibility for obtaining all the needed city permits and scheduled the inspection with the city authorities. They made sure the inspection was finalized on time as promised. By the end of the day our two units were installed, inspected and the entire area was completely devoid of any debris. The job Advance Heating did was beyond belief. Everything done as promised. It was completed in a very professional and curtious manner. The final invoice was for exactly what the estimate was presented at. We have had other work done on our home, but it was never performed so well. Truley a refreshing experience. We highly recommend Advance Heating & A/C to anyone who is replacing a heating/AC unit.
Description of Work: Replacement of an old heating/AC unit for our primary living space and a brand new heating/AC unit for our bonus room over our garage. This included installing new thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

    Contact information

    2381 Wilmington Hwy, Fayetteville, NC 28306

    www.advanceservicesinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 AM
    Tuesday:
    7:30 AM - 5:30 AM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    7:30 AM - 5:30 AM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical

    FAQ

    Advance Heating & AC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 AM

    Tuesday: 7:30 AM - 5:30 AM

    Wednesday: 7:30 AM - 5:30 AM

    Thursday: 7:30 AM - 5:30 AM

    Friday: 7:30 AM - 5:30 AM

    Saturday: 8:00 AM - 12:00 PM

    Advance Heating & AC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Advance Heating & AC offers free project estimates.
    Yes, Advance Heating & AC offers eco-friendly accreditations.
    No, Advance Heating & AC does not offer a senior discount.
    No, Advance Heating & AC does not offer emergency services.
    Yes, Advance Heating & AC offers warranties.
    Advance Heating & AC offers the following services: Residential & Commercial Heating and Air Conditioning installation. Ductless Mini Split Heat Pumps, Geothermal and Hybrid Heat Pumps Specializing in energy efficient Heating and A/C equipment

    Contact information

    2381 Wilmington Hwy, Fayetteville, NC 28306

    www.advanceservicesinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 AM
    Tuesday:
    7:30 AM - 5:30 AM
    Wednesday:
    7:30 AM - 5:30 AM
    Thursday:
    7:30 AM - 5:30 AM
    Friday:
    7:30 AM - 5:30 AM
    Saturday:
    8:00 AM - 12:00 PM