Brian examined the system, helped me understand all the working parts, and identified what he believed was causing the low pressure problem. The problem was a filthy and clogged water filter. Unfortunately I did not have a new one on hand. Brian took me through all the steps so that I could do it myself the following day and offered to return if I needed help. The following day I purchased a new filter and following Brian's instructions was able to complete the change. We experienced an immediate boost in water pressure as a result. Brian was friendly, professional and truly focused on helping even though it was late in the day and he was on his way home. We will not hesitate to call him again in the future as his overall construction experience gives him valuable insight into many different kinds of projeccts.
Description of Work: I phoned Brian in the morning asking for his help in two ways; educating me on our water pumping and storage equipment and correcting a water pressure problem that was growing steadily worse. After a busy day on another project Brian stopped by the house after 6 p.m. even though I had assured him by phone the problem could wait another day or so.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Thomas G.
08/2011
5.0
remodeling, wells, woodworking, hardscaping
 + 2 more
They're very honest and good natured, and they have a good sense of humor. They're also very collaborative, and they are very willing to include us in the project. I feel very welcome to give input on the work. They also do a great job communicating with us, and we're confident in their work even if we have to go out of town. The quality of their workmanship is exceptional, and they're very attentive to every detail. Additionally, if there is something they are unable to do, they are always able to recommend a reputable company in the area. They've been working for us on a pretty consistent basis, and we plan on continuing to use them in the future.
Description of Work: They've been doing many different jobs for us over the past two years. They did all the finish work on our home. They built a barn, cabinets, a woodshed, a garden enclosure among other things
We met Jeff and Brian when they were employed by the contractor who built our home, though really, they built our home. We subsequently hired them to build our guest house, remodel my brother's house and add-on a mud room. They are a joy to work with -- reliable, polite, funny and smart. With Brian and Jeff, you need a GC to basically file your permits! Visitors always comment on the quality of the finish work on all of our projects. Their eye for detail is unmatched. Their focus on delivering quality is unwavering. When you're content to settle, they insist on doing it right. If they don't think they can do something better than someone else (a specialist), they'll tell you. I would recommend them, without hesitation, for a build of any scale.
Description of Work: Most recently, Jeff and Brian built our mudroom addition. Though they would probably describe themselves as "rough and finish carpenters," they are able to complete nearly any aspect of a build required, with great quality.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
General Remodeling,
Pavers and Hardscaping,
Finished Carpentry and Woodworking,
Wells and Pumps,
Siding,
Unfinished Carpentry
FAQ
Brian Ponder & Jeff Lathan is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Brian Ponder & Jeff Lathan accepts the following forms of payment: Check
Yes, Brian Ponder & Jeff Lathan offers free project estimates.
No, Brian Ponder & Jeff Lathan does not offer eco-friendly accreditations.
No, Brian Ponder & Jeff Lathan does not offer a senior discount.
Yes, Brian Ponder & Jeff Lathan offers emergency services.
No, Brian Ponder & Jeff Lathan does not offer warranties.
Brian Ponder & Jeff Lathan offers the following services: Carpentry, remodeling, siding.