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B&M Contractors Inc

Heating and Air Conditioning, Electrical, Energy Efficiency Auditing,

About us

Welcome to B&M Contractors, Inc. We are heating, cooling and electrical leaders for Northeastern North Carolina & Southeastern Virginia with over three decades of residential and commercial experience. We offer professional service as well as high caliber installations, all backed by complete customer satisfaction. We are large enough to serve all your heating, ventilation, air conditioning needs affordably, yet small enough to provide personal attentive service.Additional contact name - Norman Morris. Additional email - service@bmcontractors.com.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

B&M Contractors, Inc. is a residential, industrial and commercial mechanical/electrical contracting firm with hundreds of projects completed since our inception in 1980. We are dedicated to service excellence. We provide fast, friendly, quality service to each and every customer. During this slow economic time, we offer competitive low flat-rate pricing for residential service. All warranties are filed “in-house” so our customers are “worry-free”

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-10 of 10 reviews

Cindy B.
10/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great, very informative, explains everything great work ethic. I would recommend highly.
Description of Work: Rewire our breaker box. Install new breakers. Before doing breaker box they replaced bad breakers so we wouldn’t have problems before they completed the whole box, so in actuality, it was 2 jobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Mark L.
08/2017
4.0
heating & air conditioning/hvac
  + -1 more
They completed the work by charging the system and completing a leak check and everything functions well; however, they never called me to confirm the price or to authorize the work even though they were instructed to.
Description of Work: A/C was out at my rental property, required a consultation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$450

Response from B&M Contractors Inc
First off, we are truly sorry that you feel this way about your service experience, especially since customer satisfaction is our number one goal. We do appreciate any feedback that is provided and use it to see what areas we can improve upon or continue to excel in. Upon receipt of your review, we have gone back and researched the history on your account as we do not want anyone to feel as if they've been wronged in anyway. Our records indicate that a service technician was dispatched the same day of the call coming in, he performed the diagnostic, found the system low on refrigerant, suggested that dye be placed in system and return in a few weeks for a leak search. According to the notes we have, authorization was provided by you via phone conversation at the time our technician was at your rental property for the addition of the refrigerant, dye to be placed in system and return trip for leak search. When he called back for payment, he was not able to reach you, so therefore we sent an invoice for the diagnostic, refrigerant and dye cartridge. Payment was received for that service and there was no mention of charges being disputed or not authorized. We then performed the leak search and sent an invoice for that service performed on 7/5, which remains unpaid on the account. We always strive to be as fair and professional as we can be with our customers. Please contact us at your convenience if you would like to discuss further, we are always happy to help where we can. 252-338-6090 Thank you, Melanie Metzler Maintenance/Service Coordinator B&M Contractors, Inc.

Barbara V.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were good. The price is a little crazy. We used them for electrical work too, and I had told them they need the really really really tall ladder, and they didn't listen to me. The one guy came, that had to call them, but everyone was a lunch. I ended up paying for an hour for the guy to just sit there and watch TV with me. I would probably use them again, just because I don't know too many places around here.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

W A H.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
In one word// Excellent... Immediate response to inquiry, prompt site visit and free estimate... provided detailed information of unit options, provided timely install... and multiple followups to improve the and enhance the units efficiency. They responded to each inquiry and included direct involvement of the owner to insure complete customer satisfaction. They actually went to extraordinary limits and outside the box to make the experience a complete success.
Description of Work: Replaced a wall a/c unit with energy efficient uinit and installed a mini split system in a previously un conditioned sun room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

D H.
11/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We were in a time bind when our air conditioner suddenly stopped working. Our usual contractor (that we have known and used for years) was backed up with service calls. We had company coming for the weekend with the house extremely hot. B and M contractors were able to work us in late on a Saturday and were courteous and professional and solved the problem. The charge was very high but that is the penalty people face when off-hours help is essential. We would certainly consider using them again if our regular guy was not available. They did a fine job and our weekend was saved.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve W.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced a capacitor and serviced my AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mary R.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very punctual, appointment that same day, called when on the way, very pleased. I ALSO purchased a maintenance agreement, after all was said and done, which is a great value; includes servicing which in itself pays for the agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Don B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have a heat pump outside, and an air handler in the attic, for whole house air conditioning and heat. Some time last night, one of the hottest and most humid nights of the year, the heat pump completely stopped working. I called Band M Contractors this morning a little after 8:00 am, and was given an 11:00 am appointment with Paul. He called ahead, and came early, which was a blessing, as the indoor temperature was already around 85. After a complete diagnostic, he replaced a part, and got it running as good as new. Also checked to be sure filters were ok. The price, which included a discount for being on a yearly service contract, was more than reasonable. I couldn't have asked for a faster response, or a better outcome. Many thanks to Paul, and to the office staff of Band M.
Description of Work: Repaired outside heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Ben G.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Professional at all times. Arrived each day on time. Willing to take time to answer your questions.
Description of Work: HVAC same size change out with added mini split in FROG.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,276

Weston V.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional technicians and staff. The installation was completed impeccably with Dustin going above and beyond what I expected. Very good company do work with! Brittany and Tom were very helpful and responsive to all questions and concerns. I would highly recommend Band M to anyone in the northeast NC area for all their heating, AC and electrical work in your home!
Description of Work: Install new heating and ac system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from B&M Contractors Inc
Mr. [member name removed]- I just want to say that it was a joy to work for you and your wonderful family. Please let us know if we can do anything further or if you need anything. We at B&M Contractors, Inc. are here to serve you and want to do the best possible job. I hope you are all doing well and will talk to you soon. Take care :) -Brittany

    Contact information

    790 Pitts Chapel Rd., Elizabeth City, NC 27909

    www.hvacnc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Electrical,
    Energy Efficiency Auditing,
    Architects,
    Air Duct Cleaning

    FAQ

    B&M Contractors Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    B&M Contractors Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, B&M Contractors Inc offers free project estimates.
    Yes, B&M Contractors Inc offers eco-friendly accreditations.
    No, B&M Contractors Inc does not offer a senior discount.
    Yes, B&M Contractors Inc offers emergency services.
    Yes, B&M Contractors Inc offers warranties.
    B&M Contractors Inc offers the following services: B&M Contractors, Inc. is a residential, industrial and commercial mechanical/electrical contracting firm with hundreds of projects completed since our inception in 1980. We are dedicated to service excellence. We provide fast, friendly, quality service to each and every customer. During this slow economic time, we offer competitive low flat-rate pricing for residential service. All warranties are filed “in-house” so our customers are “worry-free”

    Contact information

    790 Pitts Chapel Rd., Elizabeth City, NC 27909

    www.hvacnc.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM