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SMITH HEATING & AIR

Heating and Air Conditioning

About us

We strive to offer our customers the best & the most reliable repair & service at the lowest cost possible. We treat our customers like we want to be treated.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Repair & Service of all HVAC type units & appliances including electric, lp gas, natural gas, oil & boilers.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Lynn C.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great..good job..friendly.and had to run get another part in Elizabeth City and get back to or home. He did it, we were so grateful that he took that extra trip and to give us extra

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill R.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Recently, one of our A/C units stopped cooling on a Saturday evening. My husband called the office and surprisingly, Todd's wife answered the phone. While our lack of air wasn't a major problem, we were leaving on vacation the next day and we wanted to make sure when we returned home in two weeks our AC would be working properly. After explaining our situation, my husband agreed we could wait until Monday for Todd to come by and check it out. Since we were not there to ensure the unit continued to work properly, Todd returned several times over the next two weeks to check for himself. When we returned home, instead of being met with an invoice in the mail we arrived to a cool house and a replaced part sitting on the back step. The invoice arrived a week or so later.
Description of Work: We have our annual contract for our AC/heating with Smith Heating & Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

vince C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
responded quickly and completed job in a timely manner.
Description of Work: a/c repaired. we have used them more than once for different issues on multiple units. reliable, dependable, trust worthy and affordable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

vince C.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
friendly, polite guy(s) . . . see above
Description of Work: Smith Heating and Air has been to our house for 3 different problems over the course of a year . . . all independent issues. 1- Up stairs A/C would not come on - they quickly came over, while I was at work, and only found that the breaker had been tripped. He inspected the unit but could not find any other issues. It was a little "pricey" this time ($80ish) for just flipping a switch but he did say that if he had to come back, he wouldn't charge for a second visit. 2- Down stairs A/C not cooling (we had a lightning strike near the house that was the original cause to some of these issues). He found that a previous repair company had put in motor that was the wrong size . . .he fixed the problem and its worked fine ever since . . . reasonable charge. He was delayed by a couple hours getting to the house but he called prior to when he was supposed to arrive and let me know . . . that was much appreciated. 3 - water leak in ceiling. he came twice to fix this issue, which was a defective drain pipe connection. Called about 8pm on a Sunday expecting to leave a message but he answered the phone. He came about 7pm the next day and after much trouble shooting, and by listening to some history of the unit from my wife, found the problem. He tried a temp fix but that didn't work and he had to come back 2 days later, while no one was home, and fix the problem . . .$185 which I thought was reasonable for the amount of time he had to spend in a 100+ degree attic crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from SMITH HEATING & AIR
Thank you member for your kind words. We strive to maintain a business that runs on fairness, honesty & reliability. God has blessed our business with wonderful customers such as yourself and we will continue to treat everyone the way we would want to be treated.

    Contact information

    1543 VIRGINIA RD, Edenton, NC 27932


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    SMITH HEATING & AIR is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    SMITH HEATING & AIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, SMITH HEATING & AIR offers free project estimates.
    No, SMITH HEATING & AIR does not offer eco-friendly accreditations.
    No, SMITH HEATING & AIR does not offer a senior discount.
    Yes, SMITH HEATING & AIR offers emergency services.
    Yes, SMITH HEATING & AIR offers warranties.
    SMITH HEATING & AIR offers the following services: Repair & Service of all HVAC type units & appliances including electric, lp gas, natural gas, oil & boilers.

    Contact information

    1543 VIRGINIA RD, Edenton, NC 27932


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM