About us
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.84 Reviews
Showing 1-4 of 4 reviews
Casey E.
02/2014
fireplaces
+ -1 moreWas in a rush when they finally showed up. Were not open to discussing options of installation of our woodstove. Were rude and unprofessional when we tried to open up the discussion of what plans and installation ideas we had already thought about and drawn up or discussed with other installers trying to obtain a fair price and installation that would fit the needs of our site. One of the two guys who showed up pretty much blew us off and went back to their truck while the other one said the and quot;I'm sorry'sand quot;. They literally told us and quot;we wouldn't want the job.and quot; We knew that the job was able to be completed with some custom site work yet Professional Fireplace Installers was unable to handle any conceptualization or professional discussion regarding the work.
Description of Work: Failed to show up for the first and second agreed upon times, and barely made it to the third one. Used profanity on the phone when discussing the failure to show when arranged.
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|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
$1,500
Jerry R.
08/2013
fireplaces
+ -1 moreIt's taken a lot of time and they have been happy to take their time with us to get it right. They absolutely stand behind their work. For our installation, we had some issues that arose because the winds where we are are very severe and they've hung with us to get it fixed. They've been awesome.
Description of Work: Professional Fireplace Installers did our fireplace installation. There have been some issues that weren't their fault and they have come back repeatedly with no charge to correct the things that were problematic.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Olivier L.
11/2012
fireplaces
+ -1 moreGreat!
Description of Work: They picked up the insert at the store where I had bought it, installed it last July with liner in the chimney. They came back for free to double check something about the fan 3 weeks ago, then again for free 2 days ago to fix a vibration problem. Very nice guys, on time, very fair in price and knowledgeable. They worked on an area with hard wood floor and left no scratch or anything. definitely recommend them. very responsive on the phone or txt. specially appreciated when it is high season for them (Autumn)
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
John W.
06/2008
fireplaces
+ -1 moreProfessional Fireplace Installers were great. They took a little time to get started as they were quite busy but he was very knowledgeable and had great common sense about this old bungalow and how best to fit the insert correctly. He helped me find one I was very happy with. He was professional, clean and easy to deal with. His crew was equally great as well. I have recommended them to others already.
Description of Work: I purchased a 1930 bungalow about a year ago and it had a fireplace in it with an insert in it that appeared to be more cosmetic than functional. Eventually I purchased a new insert for it and looked for someone that could do a proper installation. The company I purchased it from recommended Professional Fireplace Installers. They did the installation after assisting me in finding a different insert than the one I purchased (because it wasn't the best fit).
| Rating Category | Rating out of 5 |
|---|---|
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| value | |
| professionalism | |
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Yes, I recommend this pro
$1,600
Contact information
P.o box 254, East Flat Rock, NC 28726
www.profireplaceinstalls.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Natural Gas Lines,
Gas Logs,
Chimney Repair,
Chimney Caps
FAQ
PROFESSIONAL FIREPLACE INSTALLERS is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
PROFESSIONAL FIREPLACE INSTALLERS accepts the following forms of payment: Check
Yes, PROFESSIONAL FIREPLACE INSTALLERS offers free project estimates.
No, PROFESSIONAL FIREPLACE INSTALLERS does not offer eco-friendly accreditations.
No, PROFESSIONAL FIREPLACE INSTALLERS does not offer a senior discount.
Yes, PROFESSIONAL FIREPLACE INSTALLERS offers emergency services.
Yes, PROFESSIONAL FIREPLACE INSTALLERS offers warranties.
PROFESSIONAL FIREPLACE INSTALLERS offers the following services: NEW CONSTRUCTION & COMMERCIAL FIREPLACES, WOOD STOVE, PELLET STOVES, GAS PIPING, CHIMNEY LINERS, CHIMNEY & ROOF REPAIRS, PREFAB FIREPLACES, SURROUNDS, RETROFITING, GAS LOGS, INSERTS, & VENTING, SERVICE WORK ON GAS APPLIANCES.
NEW CONSTRUCTION MASONRY FIREPLACES,chimney cleaning
Contact information
P.o box 254, East Flat Rock, NC 28726
www.profireplaceinstalls.comService hours
Sunday:
ClosedMonday:
7:00 AM - 9:00 PMTuesday:
7:00 AM - 9:00 PMWednesday:
7:00 AM - 9:00 PMThursday:
7:00 AM - 9:00 PMFriday:
7:00 AM - 9:00 PM