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CAROLINA MULCH PLUS

Mulch and Topsoil, Landscaping

About us

Carolina Mulch Plus is a division of Cason Companies, Inc. serving western NC and upstate SC from four locations. We accept major credit cards. If interested in establishing credit, call (828) 233-7002 to request a personal or commercial credit application.

Business highlights

26 years of trusted experience

Services we offer

Landscaping Mulch blown in or delivered in bulk to your site and erosion control service available.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
3.5
professionalism
4.6
responsiveness
4.6
punctuality
4.1
Showing 1-5 of 5 reviews

melissa M.
07/2012
1.0
mulch
  + -1 more
Terribly disappointing as we were preparing for a family reunion and will now be stuck with mud instead of pretty mulch!
Description of Work: Our first call to Carolina mulch,fairview , was met with sarcasm and rudeness. We decided to give them the benefit of the doubt and called a week later and set up a large delivery of mulch. We were told that we could not get a rough estimate as to delivery time but that he would call when en route. They were a "no call,no show", and wouldn't answer the phone,or return the call....all day. We even tried calling the Fletcher location and got the same answering machine.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from CAROLINA MULCH PLUS
[removed member name]: Your post regarding an unsatisfactory rating for Carolina Mulch was reviewed for the first time last week, two years after submission. First, let me apologize for the time lapse in getting back with you and assure you this is not how we conduct business. Seldom do we have complaints, but should a customer voice any dissatisfaction, we address issues immediately. I was unaware we had a presence on Angie's List and was unaware of your negative post until last week. Carolina Mulch Plus employees are expected to be professional in all business dealings. They are trained to provide excellent customer service which ensures our continued success. There are numerous mulch providers in our service territory throughout Western North Carolina and upstate South Carolina, and all compete for the same customers. In order for Carolina Mulch to maintain our good reputation, we consistently take pride in our work and in our materials. By doing so, we remain busy fulfilling commercial, residential, and government projects. It is our hope that you will give us another opportunity to earn your business. We no longer have a mulch yard in the Fairview area but can easily serve your landscaping material needs from our Fletcher or East Flat Rock yards. Feel free to give us a call at (828) 884-9100. David Meranto, Carolina Mulch Plus Sales Representative, has been advised of your experience and is hopeful you will call. If you wish to speak with me directly, please let David know and he will connect you to my extension. Best regards, Elizabeth Gould Executive Vice President

ERIC M.
04/2010
5.0
mulch
  + -1 more
It went very well. They did exactly as I asked and even had some very helpful suggestions. I will definitely use them again in the future.
Description of Work: They blew hardwood mulch over a large area of my yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

David P.
08/2008
5.0
landscaping
  + -1 more
Job scheduled via phone using company's online calculator to figure out how much mulch I would need. No written estimate provided. Two days prior to delivery, company called to confirm appointment and said truck would arrive about 1:00 pm, but the driver would call when in route. About 3:00 on delivery day the driver called to say they would be at my house within the hour. They arrived at 4:30 with a full truck load of mulch. Two men. We discussed placement and desired depth of mulch; they got started promptly. The truck overheated a few times, which shut down the blower, but after about 10 minutes or so the temperature dropped enough to get the blower working again. Within two hours, they were done. They also blew the dust/debris from the street, driveway, and plants.
Description of Work: Hardwood mulch blown in on hill and along driveway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,125

Matt S.
02/2008
2.0
mulch
  + -1 more
The mulch was spread so thin that is deteriorated in about 2 months. Waist of money, I'll always have it spread manually. They also hit my house with their truck, they did pay for the damage.
Description of Work: Sprayed about 30 yards of mulch in my yard.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,400

Response from CAROLINA MULCH PLUS
WE REGRET THE MEMBER DIDN'T NOTIFY US THE MULCH APPLIED DIDN'T LAST AS LONG AS WAS EXPECTED. HAD WE BEEN NOTIFIED OUR CUSTOMER SERVICE MANAGER WOULD HAVE INSPECTED THE PROPERTY AND A REAPPLICATION WOULD HAVE BEEN ORDERED IF THE ISSUE WAS DUE TO INCORRECT AMOUNTS OR APPLICATION. CAROLINA MULCH PLUS, INC. ALWAYS FOLLOWS UP ON CUSTOMER REQUESTS FOR ADDITIONAL CLEAN-UP OR COMPLAINTS OF IMPROPER INSTALLATION OR AMOUNTS OF MULCH APPLIED.

Heidi K.
06/2007
5.0
mulch
  + -1 more
We had a wonderful experience. Wayne came out to give us our quote, he explained our mulch options,( type, color, etc.), and we also discussed possible Tera seeding of one of our hillsides. We scheduled our application. They had a bit of a backlog and they also had a truck issue, but once we were scheduled properly the work was done well. The application of mulch was as thick as promised. They cleaned up the driveway, street and yard once they were finished. We chose not to have the Tera seeding done this year due to the dry conditions.
Description of Work: We had mulch blown on all of our existing beds and side of our hill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

    Contact information

    203 W. King St, East Flat Rock, NC 28726

    carolinamulchplus.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mulch and Topsoil,
    Landscaping

    FAQ

    CAROLINA MULCH PLUS is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    CAROLINA MULCH PLUS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, CAROLINA MULCH PLUS offers free project estimates.
    Yes, CAROLINA MULCH PLUS offers eco-friendly accreditations.
    No, CAROLINA MULCH PLUS does not offer a senior discount.
    No, CAROLINA MULCH PLUS does not offer emergency services.
    No, CAROLINA MULCH PLUS does not offer warranties.
    CAROLINA MULCH PLUS offers the following services: Landscaping Mulch blown in or delivered in bulk to your site and erosion control service available.

    Contact information

    203 W. King St, East Flat Rock, NC 28726

    carolinamulchplus.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM