J.Ashley Home Repairs

The overall project took about three months. The construction, wiring and plumbing were done effectively and decently. Several things weren't explained very well, if at all. My biggest complaint is that two different items we bought (which we were told would be reimbursed) were not looked at ahead of time. The plumbing was done incorrectly so the shower kit we really wanted couldn't be used. The shower rod wouldn't fit after the tiling. Checking items the client wants to use beforehand is common sense. Pretty disappointing, especially since we bought it toward the beginning of the project so it couldn't be returned (and wasn't reimbursed). J. Ashley did come out after the project was finished to repair an outlet, which was above and beyond his contractual obligations. I would recommend J Ashely for smaller, straight forward work like flooring, but not for anything major or complicated.

J. Ashely is simply quality, quality, quality. They are the absolute best contractor. Their excellent staff installed a plank vinyl flooring in our kitch and dining, painted various areas of our home, replaced baseboards and also fixed an electrical box that had come loose from our wall. The staff were all very honest, hardworking, trustworthy and friendly. They left the home clean, very courtesou. Great honest pricing!

Jason and the J Ashley guys did a great job! Jane coordinated the work and made sure we were aware of when the guys would be here. Great communication and very responsive. Extremely dependable! We love the outcome and are very pleased with the work. We would definitely use J Ashley again and would definitely recommend this company to our friends/family.

I wanted to remodel my bathroom. It was outdated with a large corner garden tub and a very small shower. I had a vision of exactly what I wanted to do. Jason, the owner, came out to do an initial walk-through and quote. He listened to everything I wanted to do and did not try to sway me to do anything else. His quote was detailed and included everything we talked about. His contracts and pricing were reasonable and we happily proceeded. His foreman Matt, and his crew were superb. They arrived every day on time. Extremely trustworthy, even making me comfortable enough to leave the house. They were very diligent about laying down the tarps, keeping demo and building as tidy and clean as possible. Jason came by regularly to check progress and answer any questions and address any changes or add-ons that I wanted to do. Jane, the office manager, was quick to answer any additional questions and provide information as I asked. This was a seamless transition and I couldn't be happier. I highly recommend this company to do any and all remodeling, updating and general construction projects in the home. I would not hesitate to use them for my next one. I now have my dream bathroom and it's fabulous! Many thanks to J Ashley.

My husband and I purchased a home that was built in the 1950’s. The kitchen and both bathrooms were in desperate need of remodeling. Being new to the area, I used Angie’s List to gather a list of potential contractors. Jason (J Ashley) was the first to respond. Jason responded to my request within 24 hours to set up an appointment. He was very professional, prompt, and listened to what we were wanting to accomplish. He provided thorough quotes for each room and explained all of the aspects of the project. After the project started, they always communicated what was going on each day and there were never any surprises. Everyone that had a role in the project, including Jane, was awesome. This old house definitely gave the challenges, but they always overcame the challenges with quality work and creativity. We are extremely satisfied with the quality of work and the outcome of each room. Jason, Jane, and the entire crew gave us a great experience and we will definitely use them again for future projects. J Ashley did not disappoint!

I am a fan of J Ashley Home Repairs. At a time when contractors are so busy I found many would fail to return calls. Jason and Jane were very good about letting me know when work was going to be performed and were always professional and easy to work with. I am happy to have found a go to contractor for any future projects.

This company is very professional they do exactly what they say they will. Jason, Jamie, Matt and Anthony are awesome at what they do. They remodeled our kitchen and put flooring downstairs, their work is clean, and they work very efficiently. I was very nervous about a remodel but they put our minds at ease immediately. This is a great company to work with and we look forward to them coming back to do more projects for us. We are enjoying our kitchen and again thank you Jason, Jamie, Matt, Anthony and of course Jane that keeps everything going.

I had to fire these folks before they even got started. Horrible responsiveness and lots of surprises, such as very large starting deposit and extra fees for credit card payment, neither of which were disclosed up front. They are probably capable of the work, but service level is awful.

After I received a partial estimate and tried to schedule an appointment for services I was never called or emailed to schedule. He was very nice and friendly when he came to my house. The lady I spoke with when I told her I never received a call back told me Jason was doing the scheduling and get back with me but he never did. Very disappointed.

Bathroom was gutted & new everything replaced. Friendly staff, & listened to our wants & desires. Looks Great & mom is very happy with results! Thanks Jason & crew! (PS. Anthony, Matt & Jason's son were super nice, honest & professional! 🙂

Work was excellent, quality superb and work done within time line agreed upon. Would definitely hire again

I called to set an appointment to get a quote for extending my roof over my patio and screen it in. An appointment was set for Thursday at 8:30am. I received a call that the appointment needed to be pushed back to later in the day. I was then told it needed to be rescheduled for Friday at 11am. By 11:20a on Friday, I had to call to ask for the status. I then spoke to a different employee who stated that they do not do roofing/screening work and that they only do interior work. This contradicts reviews, descriptions and their website. He blamed his secretary by stating she was new and did not know. This is HORRIBLY POOR customer service DO NOT USE THEM

It was exceptional. The guy was very respectful, showed up on time, and he was just excellent.

Excellent. Very professional, courteous contractor. I would highly recommend J.Ashley.

Jason and his team did excellent work in our bathroom and hallway. As someone who has some DIY knowledge - the team impressed me with taking care of all the little things that made the bathroom come together. The team was very friendly and once work started, they were working on it every business day until it was complete. I would hire again to do more work for us in the near future.

Worked with Jason and his team to have a bathroom remodel completed and a hallway subfloor removed and replaced after having a huge mold issue in our crawl space repaired earlier in the year. They were prompt with an estimate and offered fair pricing. They were also accommodating when we needed to add on additional work beyond our original bathroom remodel estimate. I have two more rooms that need subflooring and flooring replacements, and certainly plan on using them again for those projects. Don’t hesitate to them!

I waited for the service person to arrive this morning, only to be told once they realized it was a manufactured home that they don't work on them. you can't put a countertop in a kitchen of a manufactured home? really? This is offensive and disappointing.

I contacted J Ashley in April 2019 for a shower leak. Repairs were completed and project paid in full upon completion. The unit began leaking again in the same spot in September 2019 and since that time I have contacted Jason repeatedly to look at the issue. He did not show for a confirmed appointment this past Tuesday so I am now having to hire another contractor to repair the damage. Additionally, the project had a one year warranty from the date of completion that is clearly not being honored. Will not do business with this company again.

Tiles look great! Good company to hire. Punctual and hard-working. Made sure everything was to my liking before they left. Would hire again

Jason and his team were top quality. They worked quickly, and results were awesome. They were there on time and kept the environment neat and clean. Very polite. I would definitely use them again.

Jason and crew delivered! Bathroom looks fantastic. Great tile work. Built in shelves, and paint work close to perfect. They did a good job keeping things clean as the job progressed. I would definitely recommend!

Jason was the first to respond to our request for service and he was very professional. He brought over an access panel, cut a hole in the ceiling, and we discovered that the problem was coming from a small leak through the shower door. He practically put in the access panel in for free. Jason is an honest guy and pleasant to be around if we had to do this again JAshley would be our first call.

No problems at all. Satisfied with work and will hire again. Very reasonable.

Started with Mr. Ashley back on January 3rd regarding remodeling my kitchen. What should have taken 2 weeks - tops -to complete for an 8x8 ft kitchen, took a good 4 months to get done. The cabinets are solid wood, and beautiful, but that's all that was good! The workmanship, not so good. Chips in the cabinets, screws stripped, shelving left without shelf "pins," and molding left unpainted. I didn't notice this until quite some time after the project was finished. The owner said that if I gave them a "good" review that I would receive a $25 gift certificate. Yippee. I paid a ridiculous amount (over 12K) for a square footage of less than 10sq ft. Now, after living here, and paying what I did, what a ripoff. I would never hire or recommend this business.

It went great! Jason and his employee arrived at 8:00 a.m. and stayed until the job was completed. My bathroom looks fantastic.