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Window Hero

Gutter Cleaning, Window Cleaning, Pressure Washing,

About us

Owned and operated by Daniel James since 2012, Labor Panes Durham-Chapel Hill is proud to be located in the heart of North Carolina. Daniel and his beautiful wife Macon have two wonderful sons. Daniel and his family are very passionate about traveling. He grew up in the country of Colombia, and their most recent travels include a visit to Kenya. Additionally, he spends a lot of time outdoors doing anything from snowboarding to playing soccer with friends and family. He graduated from Campbell University located in Buies Creek, NC. Since Campbell is not far from the Raleigh area, Daniel took many day trips to the city and decided that is where he was meant to be. We value each job, large and small, and seek to build relationships with our clients. We strive to get to know every home and individual we have the pleasure to work with. Whether pressure washing the home of a Tar-Heel, or performing commercial services in Blue Devils or Wolfpack territory, we will create the perfect cleaning plan so that each home will shine!

Business highlights

19 years of trusted experience

Services we offer

Residential & Commercial Window Cleaning, Gutter Cleaning, House Washing - Mold, Mildew, & Siding, Pressure Washing - Driveways, Patios, & Sidewalks, Gutter Polishing, Gutter Guard Installation, & Mirror Cleaning.

Services we don't offer

Gutter Installations.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-189 of 189 reviews

Thomas T.
12/2016
5.0
window cleaning
  + -1 more
They were great. Their attention to detail stood out to me. If I have any issues, they would go back, take care of it and do it again. They really spend a lot of time on doing it. Price was fine. I would absolutely use them in the future.
Description of Work: I purchased a big deal for Labor Panes of Raleigh. They washed the inside and the outside of our windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

E S.
12/2016
5.0
gutter cleaning
  + -1 more
The crew showed up on time, even though it was slightly raining. They where very polite, responsive and did a great job cleaning out the gutters.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mary H.
12/2016
5.0
gutter cleaning, window cleaning
  + 0 more
They were excellent. Very professional and efficient. I would definitely use them again.
Description of Work: They washed all my windows inside and out. They cleaned the screens and sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James R.
12/2016
5.0
window cleaning
  + -1 more
Did a really nice job inside and out. Price was a little higher than what I have paid in the past, plus I was surprised to find that there was an extra charge for wiping off window sills (the outdoor part). They did, however, clean the windows on one of my garage doors for free. Very niice gesture--just wish they had done both garage doors. I would definitely recommend them to neighbors and would definitely use them again.
Description of Work: Came to wash my first-floor windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
12/2016
5.0
gutter cleaning, window cleaning
  + 0 more
Excellent. The crew was punctual, professional, worked hard, and did an excellent job!
Description of Work: Gutters cleaned and windows washed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jacqueline N.
11/2016
5.0
carpet cleaners, window cleaning
  + 0 more
Great experience! Would hire again.
Description of Work: Jeromy and and one staff member went about their work like elfs cleaning my windows and chandelier. Called 30 minutes before arriving. Jeromy and team member were on time, professional, friendly and knowledgeable. Windows look great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Helene C.
11/2016
5.0
window cleaning, pressure washing
  + 0 more
These guys are GREAT! I had them clean my decks a couple of months ago and they showed up on time, did an excellent job, and could not have been nicer or more professional! So, when my windows screamed "clean me," I called them. Once again, on time, nice as could be, and did an excellent job. Now I can see the beautiful fall outside my home. I HIGHLY RECOMMEND THEM!!
Description of Work: Window cleaning on tall home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

H O.
10/2016
5.0
gutter cleaning
  + -1 more
Very well, my gutters were terribly dirty.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Regis K.
10/2016
5.0
electrician, window cleaning
  + 0 more
It was great! Our windows look great! Very professional and careful!
Description of Work: Windows cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Steven G.
07/2016
5.0
window cleaning
  + -1 more
Very professional and entire job was done quickly.
Description of Work: Window cleaning-In & Out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Linda R.
06/2016
5.0
gutter cleaning
  + -1 more
I am in love with Labor Panes! The guys are always friendly and prompt. They call before they come (which was one of my chief complaints about my previous gutter cleaning company) and their staff is amazing! After years of paying a Durham company to clean the gutters at my house and my retreat house, I was fed up with being dunned for payment (so I actually started pre-paying even when I didn't know they were coming) and angry that the guys would show up making a huge racket while I was trying to conduct business from my home office. That's why I appreciate Labor Panes so much! Since I know when they will arrive - they set a schedule day and time and then call when they are on the way to my house - I can plan my phone calls around the potential noise. And when we had a schedule conflict at the retreat house, they were gracious about rearranging the date. In other words, they do business RIGHT. Great customer service, excellent performance and a true commitment to pleasing their clients. I requested - and received - an every=60-days gutter cleaning since we live in a pine forest. I never have to remind them - they call to schedule the appointment without fail. That means a lot to me given my busy life. And I plan to call them for window cleaning and pressure washing in the near future. You can't go wrong with this company!
Description of Work: Cleaned gutters at two houses - three stories high for one of them

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Keirya L.
05/2016
4.0
gutter cleaning
  + -1 more
The Go To Crew was really professional. They were timely. They showed up on time and everything. My house was kind of already clean to begin with. I could see the gutters from the master bathroom here, on our enclosed porch area. I guess, my interpretation of cleaning gutters would be running a hose down them to make sure that they're actually clean as clean. So, I think that they hadn't done that and I guess, I just expected that they would. I think that part of it was that they took out what was in there. But there was no like run the hose or run a bucket through and stuff. We had somebody come through and remove some big branches and some other debris on the tree, on that overhang. So, I knew there was a whole bunch of gumf that was available up there. Interestingly enough, it got clogged actually. It got clogged at a certain point, after they had been here. Two days later, we had a lot of rainfall and so, it had gotten clogged. So I had to call them back. They were really punctual at coming back and very responsive. They wanted to do a good job. Their price was very fair.
Description of Work: I purchased a big deal from them. It was $200 for complete gutter cleaning and roof debris removal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Window Hero
Hi Ms. [Member Name Removed], I was just reading through your review and wanted to thank you for taking the time to give us feedback like this. In the past we only flushed downspouts when they were visibly clogged. I wanted to let you know that due to feedback like yours we have recently made flushing every gutter and downspout a routine part of our gutter cleaning. This will help us discover and clean clogged downspouts. Thank you, Daniel

Ron G.
04/2016
5.0
gutter cleaning, pressure washing
  + 0 more
The owner of The Go To Crew, Daniel, came to our house, listened to our concerns, then provided us with a written estimate detailing what was included in the scope of work. On the scheduled day, I was surprised and disappointed at first that only one person was assigned to do all of the contracted work on our sizable house. However, Steven was energetic, diligent, highly-skilled, well-mannered, meticulous and thorough. He took great care not to damage our landscape plants. Steven worked alone, non-stop, for a very long day. Even though it was getting dark and the temperatures were falling rapidly, it did not diminish the quality of Steven's work. He carefully completely everything and thoroughly cleaned up the work space afterwards. What an outstanding job! I would have been satisfied with a thorough cleaning but the exterior of our house literally sparkled, well beyond what I thought was possible. I highly recommend The Go To Crew.
Description of Work: Pressure-washed our 3-story house, cleaned and seeled the gutters, and replaced gutter guards and missing clips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Jane L.
03/2016
5.0
gutter cleaning
  + -1 more
Loved them. Prompt, good communication and professional. Asked them to replace some bulbs in my motion sensors. Cleaned all my gutters and I have a pretty big home. didn't try and charge me extra. Yes, I'd definitely recommend them.
Description of Work: Cleaned out my gutters/replaced light bulbs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ANGELA K.
02/2016
5.0
gutter cleaning
  + -1 more
team did great. punctional , answered email immediately. I bought a coupon deal and then added in additional windows. I have high peaks on my house and the team did a great job of getting all windows spotless! after meeting at house, same day as initial email, they fit me in within a week to have windows cleaned. Very fair price.
Description of Work: cleaned exterior windows of 3000 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Mary D.
02/2016
5.0
electrician, gutter cleaning, window cleaning
  + 1 more
Excellent Service. Everyone that I had contact with was courteous and professional. Highly recommend them.
Description of Work: Clean 20 windows , inside and out . Replaced flood lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

sean M.
02/2016
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
very well, worker were polite and respectful. did a great job
Description of Work: cleaned gutter, powerwash house and patio and cleaned all windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

John W.
01/2016
5.0
gutter cleaning
  + -1 more
The crew was right on time. Called ahead to advise us of their arrival time. Went right to work. Used ladders to clean windows which we liked. They did a very good job and we shall have them come back in the future. Liked the fact that there were only two men instead of several men.We got several quotes from different companies before making our final selection. Their quote wasn't the highest and it wasn't the lowest, so feel they were right in the ball park along with the other bids we got. Realize that divided panes take longer and therefore this is reflected in the overall price. We shall have them clean some chandeliers and outside light fixtures as well in the spring when they return.
Description of Work: Cleaned all outside windows- divided panes- and 7 skylites

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$526

Anya C.
01/2016
5.0
gutter cleaning
  + -1 more
I was not there for the actual cleaning, but they were very good about communicating proactively to get me on the schedule, and arriving when they were supposed to. The person who scheduled me on the phone was very professional and friendly. It's a little hard to actually comment on the service because I'm not going to get up on a ladder to look at the gutters, but from what I can see they look good, and my husband was happy with them. I would use them again.
Description of Work: Cleaned gutters and removed debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Grant T.
01/2016
5.0
gutter cleaning
  + -1 more
Bought an Angie's list special deal. The Go to Crew did a great job. Contacted me at initial purchase and again when the fall cleaning was due. Very professional. The clean up was exceptional with all debris removed from deck, grass and natural areas surrounding the house.
Description of Work: Spring and Fall gutter cleanings. 2 for $139.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Russell A.
12/2015
1.0
gutter cleaning
  + -1 more
The provider listed my city on their website as a city they serviced. After being hired they informed me they would not come to my city.
Description of Work: Did Not Come.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from Window Hero
I apologize that the information on our website was misleading. I'm sure that caused frustration on your end. Unfortunately we do not have control over our website and have to submit requests for changes which sometimes can take time to come into effect. I assure you those changes are in effect now. Our Angie's List information listed Clayton as an area we do not service and provided you a full refund for the Storefront you purchased.

nick M.
10/2015
5.0
gutter cleaning
  + -1 more
great provider! nice guys! just came and got the job done. no issues!
Description of Work: gutter cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrea K.
10/2015
5.0
dryer vent cleaning, gutter cleaning
  + 0 more
They completed my gutter cleaning in a timely manner. I will be having them back to do the same next month. I will also have them clean my dryer vent.
Description of Work: Gave me an estimate on a a number of outside maintenance issues. Assured me that their company could complete cleaning my gutters. I had another company out to clean the gutters but they could not complete the job as they did not have a ladder high enough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Christopher T.
09/2015
5.0
gutter cleaning, pressure washing
  + 0 more
Great, they arrived on time and were very courteous. They did the work quickly and effectively. The house looks great and there was no mess left behind. Great Experience!
Description of Work: Power washed the entire exterior of our house and wiped out the interior window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie L.
09/2015
5.0
gutter cleaning
  + -1 more
The Go To Crew contacted me via email/message quickly after purchasing the service and was able to schedule my appointment for the very next week. One worker arrived in the afternoon and stayed to complete all work until it was complete; even when the additional clean up of my basement stairwell was added to the list of services once a reasonable price was confirmed. The worker was extremely police and ensured that all debris from the gutters and stairwell were bagged and removed when he left. I would definitely recommend using the Go To Crew for this service and will continue to call upon them again.
Description of Work: Gutter cleaning and removal of leaves/debris from stairwell leading to basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$140

Contact information

112 Broadway St Suite B, Durham, NC 27701

http://laborpanes.com/location/durham-chapel-hill/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Window Cleaning,
Pressure Washing,
Deck Maintenance,
Skylights

FAQ

Window Hero is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Window Hero accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window Hero offers free project estimates.
No, Window Hero does not offer eco-friendly accreditations.
No, Window Hero does not offer a senior discount.
No, Window Hero does not offer emergency services.
No, Window Hero does not offer warranties.
Window Hero offers the following services: Residential & Commercial Window Cleaning, Gutter Cleaning, House Washing - Mold, Mildew, & Siding, Pressure Washing - Driveways, Patios, & Sidewalks, Gutter Polishing, Gutter Guard Installation, & Mirror Cleaning.
Gutter Installations.

Contact information

112 Broadway St Suite B, Durham, NC 27701

http://laborpanes.com/location/durham-chapel-hill/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM