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Window Hero

Gutter Cleaning, Window Cleaning, Pressure Washing,

About us

Owned and operated by Daniel James since 2012, Labor Panes Durham-Chapel Hill is proud to be located in the heart of North Carolina. Daniel and his beautiful wife Macon have two wonderful sons. Daniel and his family are very passionate about traveling. He grew up in the country of Colombia, and their most recent travels include a visit to Kenya. Additionally, he spends a lot of time outdoors doing anything from snowboarding to playing soccer with friends and family. He graduated from Campbell University located in Buies Creek, NC. Since Campbell is not far from the Raleigh area, Daniel took many day trips to the city and decided that is where he was meant to be. We value each job, large and small, and seek to build relationships with our clients. We strive to get to know every home and individual we have the pleasure to work with. Whether pressure washing the home of a Tar-Heel, or performing commercial services in Blue Devils or Wolfpack territory, we will create the perfect cleaning plan so that each home will shine!

Business highlights

19 years of trusted experience

Services we offer

Residential & Commercial Window Cleaning, Gutter Cleaning, House Washing - Mold, Mildew, & Siding, Pressure Washing - Driveways, Patios, & Sidewalks, Gutter Polishing, Gutter Guard Installation, & Mirror Cleaning.

Services we don't offer

Gutter Installations.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-189 of 189 reviews

Kelly S.
01/2019
5.0
gutter cleaning, pressure washing
  + 0 more
Excellent job!
Description of Work: Gutter cleaning and pressure washing of driveway and walkways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Response from Window Hero
Thank you!

Brenda G.
09/2018
5.0
gutter cleaning
  + -1 more
Good work.
Description of Work: Gutter cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alec P.
05/2018
5.0
window cleaning
  + -1 more
responsive, good service.
Description of Work: washing windows and screens, changing outdoor lightbulbs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Holly Marie N.
03/2018
5.0
gutter cleaning, pressure washing
  + 0 more
Great! Very professional!
Description of Work: Gutters and powerwashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean K.
10/2014
5.0
gutter cleaning
  + -1 more
It went fine they actually ended up coming and doing the work, I was not there, but it turned out great.
Description of Work: I purchased a Big Deal for $139 for 2 Complete Gutter Cleanings (Use for Spring and Fall)
Rating CategoryRating out of 5
Yes, I recommend this pro
$139

Jennifer U.
10/2014
5.0
gutter cleaning, gutter repair
  + 0 more
He arrived on time, introduced himself, walked around and discussed what would be done. He cleaned all the gutters on a 2 story house and blew off the debris after he was done. I had old gutter guards that I asked him to take off, which he did and also hauled them away for me. Daniel contacted me after to see how everything went. I was contacted promptly after purchase and they have responded quickly and professionally when I had questions. Daniel confirmed they will contact me in the spring for the 2nd cleaning as part of the deal I purchased.
Description of Work: Guttesr cleaned on 2 story house. I had an appointment on a Friday, but they had a cancellation the day before and I was able to switch dates. Reggie arrived on tme and was very friendly and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Elizabeth A.
10/2014
5.0
gutter cleaning, window cleaning, replacement windows
  + 1 more
My only suggestion to others who request an estimate for window cleaning is to make sure that you point out any windows that have storm windows. We thought we had mentioned that during the estimate process but it was not included in our estimate. Reggie did a great job. He was personable, a very hard worker and thorough. I would recommend The Go To Crew for your window washing needs.
Description of Work: The contract was for washing all glass inside and out, removing cobwebs immediate to the frame and light wiping of the sills. We purchased the Angie's List 20 Window Deal for $140 which covered 20 windows and was a great price compared to other estimates we had. Work was done on 44 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Capucine B.
09/2014
5.0
gutter cleaning
  + -1 more
Did a great job. on time, professional. cleaned up after cleaning gutters. Would recommend. thanks
Description of Work: Cleaned gutters and cleaned up after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Stephen S.
09/2014
5.0
gutter cleaning, window cleaning
  + 0 more
These guys were friendly and went right to work. They were neat and efficient. I would definately hire them again and refer them to all my neighbors.
Description of Work: Washed all windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$111

Jeff W.
09/2014
5.0
gutter cleaning
  + -1 more
I was very happy with the results. I purchased a deal from AL and they provided the service the following day. Very customer friendly experience.
Description of Work: Quick response and very good service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robin C.
08/2014
5.0
dryer vent cleaning, gutter cleaning, pressure washing
  + 1 more
they arrived right on time and got to work and worked quickly. it was just one guy but he was done in several hours [ i have a small house]. the house looks so much better and i'm relieved to have these chores done. i will definitely call them in the future. the guy was very nice and personable, a bonus.
Description of Work: clean the gutters, clean the dryer vent all the way up to the roof, power wash the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339

Matt A.
08/2014
5.0
gutter cleaning
  + -1 more
Daniel and his team did a great job. They were courteous, punctual, reasonably priced and extremely effective. I had one small issues with a gutter that remained clogged after the initial cleaning. Daniel came out personally, checked the remaining clog and cleared it and did so within just a few hours of making him aware of the issue. Amazing service!
Description of Work: Gutter cleaning and downspout unclogging

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Julie A S.
07/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
I am pleased with my experience with the Go To Crew from start to finish. They showed up exactly when they said, the crew was friendly courteous and professional and did a very good job. To top it all off, I thought the price was very reasonable. I will definitely use them again!
Description of Work: Power washed exterior of the house; washed windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Aaron N.
07/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
It was easy to set up a day to receive the estimate. We did not have to be home for them to do the estimate since all the work was performed outside the house. Daniel emailed us a copy of the estimate and we set up the appointment immediately. They arrived on time to perform the work. We were working from home that day. They systematically set up their equipment and got to work. It did not take them as long as other companies that we have used, but the job was performed perfectly. They have their process down to a science, and we will be using them again in the future.
Description of Work: They cleaned our gutters, cleaned windows, and pressure washed our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$766

Ronald N.
05/2014
5.0
dryer vent cleaning, gutter cleaning, pressure washing
  + 1 more
The experience was fine. They were fine, they were on time, and they did the work. It was a good experience.
Description of Work: We used Labor Panes of Raleigh (Soon The Go To Crew). We used them 3 months ago, they did gutter cleaning, dryer vent cleaning, and house washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ann W.
05/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
They are polite, they have the desire to please, and they are really just nice people.
Description of Work: We used Labor Panes of Raleigh (Soon The Go To Crew). They cleaned my windows in December, and came back a couple months later to clean my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sidney S.
05/2014
5.0
window cleaning
  + -1 more
Very well. The window washing crew was very professional, quiet, courteous and effective.
Description of Work: Window washing, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Marvin R.
05/2014
5.0
gutter cleaning
  + -1 more
All the work was done very professionally.
Description of Work: Cleaned gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Window Hero
Thank you for taking the time to give us a review! I appreciate your giving us the opportunity to take care of you and am thrilled we exceeded your expectations.

Dolores S.
04/2014
5.0
pressure washing, skylights, window cleaning
  + 1 more
Daniel had cleaned windows & skylights, removed a skylight cover, and power washed for me once before, last Fall. I was impressed with his work then and called him back this Spring. He and Reggie did the work both times and I was very pleased again. I would highly recommend them. They do an excellent job and are very polite and easy to work with.
Description of Work: Cleaned inside glass stair rails. Cleaned 32 ft eight sided skylight inside and out. Put sunscreen on skylight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Window Hero
Thank you for your review and your continued use of our services! I'm glad we were able to take care of your custom skylights for you

Katherine I.
02/2014
3.0
window cleaning
  + -1 more
They were unable to clean a few windows due to them being painted shut, but did not try at all to open them. And I was charged for all windows, even those that didn't get cleaned.
Description of Work: They cleaned the window panes, but neglected the screens and frames.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from Window Hero
Thank you for your review Ms. Irby. I'm sorry we were not able to make your experience a complete satisfaction. Our #1 goal is to satisfy you. I believe this case was an expectation miscommunication on our behalf. We have a minimum charge per house visit and our records indicate your service fell within the minimum charge. Once again, I apologize for the disappointment in your service experience.

Virginia R.
02/2014
5.0
gutter cleaning, glass repair, window cleaning
  + 1 more
They were very responsive, friendly, easy to work with. Only two guys (including the one who answers the phone, and who did the estimate) did the work but got the job done in a very reasonable amount of time. Very efficient and thorough.
Description of Work: Washed all windows and glass doors inside and out for house and garage apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Window Hero
Thank you for your review [member name removed]! Our #1 goal is to satisfy you. I'm so glad we were able to exceed you expectations in your house wash and window cleaning.

Garrett L.
11/2013
5.0
gutter cleaning, gutter repair
  + 0 more
They were responsive and courteous and gave me a fair price to install the gutter guards. They also cleaned the gutters. I would use them again and recommend them.
Description of Work: installed gutter guards that I had purchased at Lowes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Window Hero
Thank you for your review [member nameremoved]. Our #1 goal is to satisfy you so I am excited we were able to take care of you. I hope the gutter guards are continuing to work fantastically for you!

Clare H.
10/2013
2.0
gutter cleaning, deck cleaning, dryer vent cleaning, pressure washing
  + 2 more
We scheduled labor panes to power wash house, clean gutters and dryer vent. They came out promptly to give an estimate and I scheduled for first available which was a few weeks later. They came as scheduled and cleaned gutters, porch and dryer vent. Started power washing house but their power washer stopped working. Had a visitor at our house who was told I could call and reschedule. I felt that this was their failure and should have been their responsibility to finish the job as soon as they were up and running again. Anyway, I called and rescheduled and I got a date a couple of weeks later. Message was left on my answering machine saying they'd started but then lost a nozzle and would be back first thing the following morning. Get home from work the next day and the job has not been done. Call again and they show up a couple of hours later. Finish the house but apparently that did not include the front steps of the house. We asked them about doing the steps and the driveway and were told they would have to come back again to give an estimate. Put their sign up in our yard and we have never heard from the again and that was several weeks ago. I did not pursue it. I would expect them to have reliable equipment and if there were issues that they take the onus to get the job done. Appropriately named company.
Description of Work: Power washed deck, house and cleaned dryer vent.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Window Hero
Thank you for your review Ms. (Removed members name). I'm sorry we were not able to make your experience a complete satisfaction. Our #1 goal is to satisfy you. I apologize for the failure of our equipment during your house-wash and for any inconvenience that may have caused. We did find that the pressure washer worked well with the back water faucet, but the front did not have enough water pressure. I also apologize for the failure to communicate accurate job expectation. Our crew was not aware of your interest in getting the driveway cleaned as well since it was not on the quote. Once again, I apologize we were not able to completely satisfy you.

KRISTEN M.
10/2013
5.0
gutter cleaning, pressure washing
  + 0 more
Our pretty white house has been gray and dingy since it got covered with pollen in the Spring. Something had to be done. I saw a Labor Panes sign up in a neighbor's yard and called them. They got back to me promptly and were the most inexpensive bid I received out of the three companies I spoke with-- plus their quote included things like front porch and back decking, which the two other companies (weirdly, I thought) charged separately/extra for. If what you do is wash homes' exteriors, why would you not include their porches? Daniel showed up early and did such a great job! He even pressure washed our porch swing and a little extra decking we have near our hot tub. He was careful, easy to work with, and cleaned up after himself. He was gentle in areas I pointed out as needing a light touch to keep the paint from coming off. What a difference it made! Our house looks spectacularly bright and clean. So glad we did this. I would highly recommend Labor Panes.
Description of Work: Gently pressure washed entire house and decking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Window Hero
Thank you for your review [Member name removed]! Our #1 goal is to satisfy you and I'm glad your house was able to transform in brightness. We recently got a phone call from an individual saying they heard about us through seeing our sign in your yard last fall. Thank you very much for allowing us to leave it there. We appreciate your business.

Gail E.
05/2013
5.0
gutter cleaning, roof cleaning, window cleaning
  + 1 more
My experience was excellent. They were very willing to do anything that we asked. They were meticulous in cleaning the windows. They were very punctual and professional.
Description of Work: They blew off the roof of my house, cleaned some gutters and cleaned the outside windows. We have over 40 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Window Hero
Thank you for your review [member name removed]! Our #1 goal is to satisfy you and I'm glad we were able to take care of blowing your roof and the windows. We take cleaning windows seriously and will make sure they look as good as we are able to make them. Thank you for your continued business.

Contact information

112 Broadway St Suite B, Durham, NC 27701

http://laborpanes.com/location/durham-chapel-hill/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Window Cleaning,
Pressure Washing,
Deck Maintenance,
Skylights

FAQ

Window Hero is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Window Hero accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Window Hero offers free project estimates.
No, Window Hero does not offer eco-friendly accreditations.
No, Window Hero does not offer a senior discount.
No, Window Hero does not offer emergency services.
No, Window Hero does not offer warranties.
Window Hero offers the following services: Residential & Commercial Window Cleaning, Gutter Cleaning, House Washing - Mold, Mildew, & Siding, Pressure Washing - Driveways, Patios, & Sidewalks, Gutter Polishing, Gutter Guard Installation, & Mirror Cleaning.
Gutter Installations.

Contact information

112 Broadway St Suite B, Durham, NC 27701

http://laborpanes.com/location/durham-chapel-hill/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM