This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
21 years in the business with specializing in Heat & Air, Refrigeration and Home Improvement.
Serving in the area codes of 919, 252, 336, 910, 704. We've built an excellent reputation for customer satisfaction by providing quick estimates, a great attention to detail, and competitive pricing.
Business highlights
Emergency Services Offered
Services we offer
HVAC, Hot water heaters, plumbing, appliance repair and much more
Can’t say enough good things about this company. Used them several times since buying our home, always professional and great prices!
Description of Work: Furnace chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert H.
04/2024
5.0
heating & air conditioning/hvac
+ -1 more
Great! Marcus is super conscientious and professional. I had no reservations giving him access to our home while we were away to install our hvac. Some people just give off good vibes and you know you can trust them to do good work!
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert H.
04/2024
5.0
heating & air conditioning/hvac
+ -1 more
Great service, on time and professionally completed.
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric T.
10/2023
5.0
heating & air conditioning/hvac
+ -1 more
Highly recommend Strong Quality HVAC. Marcus and team took care of both of my a/c units in a timely and cost effective manner. Will be using them again for any future repairs
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Drake H.
10/2023
5.0
heating & air conditioning/hvac
+ -1 more
Did a great job fixing the a/c system in my home. Now my go to hvac business
Description of Work: Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Julie S.
07/2023
5.0
heating & air conditioning/hvac
+ -1 more
I personally won’t use anyone else for any heating & a/c service. Not only is Marcus dependable, but he’s extremely knowledgeable and honest. Marcus truly saved the day when my a/c went out shortly after putting my house up for sale. He came the next day and fixed it quickly. I’m so grateful to know that I can call on him in the future!
Description of Work: Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Maurice W.
03/2023
5.0
heating & air conditioning/hvac
+ -1 more
Everything was great about this company when Marcus came out for estimate he broke everything down best part is he was within the estimate never tried to get me to get something I didn’t need.I would definitely recommend him because he is dependable and stands by his Estimate
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Alan C.
08/2022
5.0
heating & air conditioning/hvac
+ -1 more
My house had been failing to stay cool during the summer. It was diagnosed with a bad txv. As the system was out of warranty and the furnace was over 25 years old, it was suggested we replace everything. Of the quotes we received, Strong Quality was on the lower end, while also offering higher end equipment. They also did not try to upsell me on anything extra. They answered several questions I had promptly, and when there were supply issues they were able to suggest and find an excellent alternative condenser in very short order. The install went quickly and easily. Everything looks good afterward and the house got back to a good temperature very quickly.
Description of Work: Replace condenser, coil, and gas furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Strong Quality HVAC Home Improvement
We appreciate you and your trust. It was fun putting together your new system. Thanks for allowing us!!
David H.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Let me begin by saying I don't normally write reviews, but in this case I was compelled to write this one. A little background first. My system was 25 years old and had just been "repaired" by another company approximately 3 months ago. After "shotgun shotgunning " replacement parts (everything but the compressor), and waiting 4 weeks for a fan relay we now had ac but the heating function still was not working. Tried for 6 weeks to get them to come back but was told he was too busy with ac repairs to swing by. Searched for a new HVAC guy and called Owner Marcus of Strong Quality and 2 other companies and set up meetings with all 3. Immediately liked Marcus and decided to go with him for the Heatpump system replacement. Decided on the system (Trane) and the price and set up an installation date. Now it is June in NC and HOT AS AN OVEN! Marcus asked if he and his crew could start early because of the high heat (95 degress) which was NO PROBLEM with me and they arrived at 6am sharp! They had everything installed and completed with All functionality checked, both AC & Heat including auxiliary and emergency heat strip functions (remember the first guy's fix?). Also had the old analog thermostat replaced with a new digital one and it works perfectly and is a way more precise. Job was completed by 1 pm and after being without AC for so long I AM ONE HAPPY HAPPY CAMPER!! Our home is much more comfortable and the new system has a much higher volume of air coming out of the vents, which takes less time to cool down everything! I CAN NOT BE MORE PLEASED! Strong Quality and owner Marcus and his team are my HVAC company for life. I won't even consider anyone else. Prompt, Honest, Dependable and really reasonable on their pricing, but the biggest thing to me is I trust him and his Team! That trumps everything else. David H Clayton, NC
Description of Work: Heat Pump system replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Response from Strong Quality HVAC Home Improvement
Wow. What can I say!!! Appreciate you sir. Absolutely honored to have taken care of your home
Danielle L.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Marcus was awesome!! He had my window AC unit installed the next day after I requested service. He saved me during this heatwave. Thank you so much Marcus!
Description of Work: window AC unit installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle L.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Marcus was awesome!! He had my window AC unit installed the next day after I requested service. He saved me during this heatwave. Thank you so much Marcus!
Description of Work: window AC unit installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jacquelyn S.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Strong Quality did an Excellent job on my HVAC!! They came out an assessed the issue. Provided a quote with all of the necessary information for me to make my decision. The process was very easy. They were very professional and considerate of my time. Even in the sweltering heat they managed came to work on the system early in the morning to knock it out so that I can start to have air before the heat got too bad. I highly recommend their services. Thanks again and I will definitely be utilizing their services in the future. You can’t go wrong with Strong Quality HVAC !!! Special thanks to the owner Marcus who heard my cries and took care of my A/C. You have a life long customer
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Devon H.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Came out within hours of my request and fixed my issue promptly! A life saver in this heat. Excellent work and communication.
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin G.
07/2022
5.0
heating & air conditioning/hvac
+ -1 more
Fixed air conditioner NEXT DAY after inquiry the day before. Fast and great communication. Plan to use this company again. Thanks!
Description of Work: Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$312
Dina E.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
Great experience with this company. Very professional with great communication. Marcus and his team made sure that my system was installed and working properly. Marcus even registered my system for the warranty. Fair pricing. Hire them!
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
Yes, I recommend this pro
Kristin H.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
I reached out to Marcus on FB messenger at about 2am when I realized my A/C was no longer functioning. He responded at 6:30am that morning and came to service my A/C before 4pm that day, adjusting his schedule to fit me in. He provided some education about the unit and fixed it within a half hour, for a very reasonable cost. I will contact him again anytime I need anything for my HVAC or A/C without hesitation. Thanks again, Marcus!
Description of Work: A/C service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kristy B.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
Marcus was so helpful and polite. When all others were several days out for appts, he was able to come same day and worked with us to get the part needed and fixed by the next day. I couldn’t ask for better service!
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Michael M.
06/2022
5.0
heating & air conditioning/hvac
+ -1 more
Marcus was extremely responsive and accommodating to my schedule. He took the time to explain the situation, provided excellent service and took extra time trying to figure out what was wrong....even though it turned out that it was my fault having told him the incorrect thermostat associated with the unit that needed repair! Highly recommended, will only use him for any further issues.
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ALIRIO E.
05/2022
5.0
heating & air conditioning/hvac
+ -1 more
Excellent job. Fast and friendly. Reasonable price.
Description of Work: Air Conditioning repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Andre P.
04/2022
5.0
heating & air conditioning/hvac
+ -1 more
Let’s start with a professional. Marcus arrived at my home and consulted me (not selling me) with the best options to fix my issue. His explanation was simple enough, where I did not hesitate to “fix” the problem and not “patch” it. He could provide a solution and repair the problem in the timeframe that worked best for me and my family (literally the same week) without me feeling I was going to get ripped off. In the future, Strong Quality HVAC Home Improvement will be the company I call for my HVAC needs.
Description of Work: Coil Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Response from Strong Quality HVAC Home Improvement
Thank you sir for giving me the opportunity to take care of you and your family AC needs!!!
Teresa E.
03/2022
5.0
heating & air conditioning/hvac
+ -1 more
I called Strong Quality for a 2nd opinion when another company told me I needed a 7 year old compressor replaced for $3200. Marcus was great and I did not need a compressor. It is so refreshing to meet an good honest business man
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
Yes, I recommend this pro
Lakevious B.
02/2022
5.0
heating & air conditioning/hvac
+ -1 more
Some of the best work in the business! Fast, professional, and great prices!
Description of Work: Heating & A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keith M.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
Very good. Problem fixed at reasonable cost where others tried to sell me a whole new system. Honest company
Description of Work: Heating and Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Keeley C.
12/2021
5.0
heating & air conditioning/hvac
+ -1 more
"Strong Quality" is aptly named. Very good communication - quick service - honest. We needed a licensed professional to follow notes from a home inspection. We've had really bad experiences with a big-name company (3 letters, begins with A, ends with S) - but this will be our new go-to service company going forward. No high pressure sales, no inflated pricing - just honest work.
Description of Work: Heating & A/C Inspection of Gas Furnace following home inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Michael S.
10/2021
5.0
heating & air conditioning/hvac
+ -1 more
Very good communication through the entire process. Mentioned all needed updates with great explanation and finished in a more than timely manner. Professional and easy to work with. Highly recommend
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Interior Painting,
Exterior Painting,
Handyman Services
FAQ
Strong Quality HVAC Home Improvement is currently rated 5 overall out of 5.
Sunday: 10:00 PM - 4:00 AM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM
Strong Quality HVAC Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Strong Quality HVAC Home Improvement offers free project estimates.
No, Strong Quality HVAC Home Improvement does not offer eco-friendly accreditations.
Yes, Strong Quality HVAC Home Improvement offers a 0% senior discount.
Yes, Strong Quality HVAC Home Improvement offers emergency services.
Yes, Strong Quality HVAC Home Improvement offers warranties.
Strong Quality HVAC Home Improvement offers the following services: HVAC, Hot water heaters, plumbing, appliance repair and much more