STEVE BIDDY PAINTING

Very well. The office manager, who works 7:00 am to 1:00 pm, is very knowledgeable and friendly, and wants you to be satisfied. The leader of the paint crew was very conscientious and thorough.

Steve Biddy painting did an excellent job! Steve Biddy's crew painted the entire house, on time, and on budget. This included undoing the poor job done by the prior paint crew. He probably should have charged us more, but saw the situation we were in and was willing to do this job to get our business and earn this referral. The woman who answers the phone at his office (Debra? I can't remember now...) and works the schedule for Steve is amazing for both her organizational skills and her ability to give excellent customer service. She's a credit to Steve's organization. I would highly recommend them to anyone in the triangle area!

Excellent work, very detailed, timely and good communication, especially relative to weather and work. Workers seemed to all get along like family. One day we had 8 workers and another day 12! Good attention to getting all the work done to my satisfaction.

He is very reliable and very are good and I that don't have to paint my house that often. He could have been a little bit better about when I had to things on. He is not inexpensive.

The estimate process went extremely smoothly. Steve is clearly an extremely honest and dedicated business leader. Our final price was exactly as estimated. We selected this company because of the absolutely outstanding reputation, and because it was clear that they didn't cut corners (for example not painting the inside of door trims. They clearly do things the right way, not the cutting-corners and sometimes a tiny bit cheaper way. I am very glad we went with Steve Bitty. Not only did the painting team do an outstanding job, they also came back and did touchups for free after we installed new carpet and moved furniture into our new house. It is a clear reflection of their commitment to top quality. I will definitely recommend this company to others.

We received a prompt response to our request for an estimate. Their estimate was slightly higher than the other two we received but I wanted a locally owned company, not a franchise company and I liked their guarantee and responsiveness. The work started on schedule but was delayed several days due to bad weather. Someone called each day to let us know whether they could work that day. The crew managers were very polite and responsive to questions and requests. We were very pleased with the work performed, the value and the personnel with whom we interacted.

They did a very professional and fast job. The clean up was good.

We found them on Angie's List. They did a very good job. They were not the cheapest, but they were very good, and we would use them again.

It went really well. Their service offered flexibility.

I replaced the trim, siding, and door on one side of my house after removing an old carport and called Steve to finish the job. It took them one day to complete two coats and it looks amazing!

The power washing, scraping, caulking, priming and painting were professionally done - the results surpassed my expectations!

They were wonderful. They're very professional. The owner has a great eye for color. The workers are professional and pay a great amount of attention to detail. They did a great job for us.

To be fair, the overall rating fell because of the carpetry work. They are very good painters, reliable, pleasant, punctual and professional. The problem was with the quality and pricing of the carpentry. The "carpenter" was slow and the company charged by the hour ($45 per hour). One of the tasks was to build a simple 2x2 access door to hide exposed plumbing in a closet. We ended up with a frame box with a plyboard door just hanging with no stops and no jamb. Not exactly the trim work I anticpated. When I pointed out the result to Steve, he immediately reduced the labor charge, but we still paid for materials. Fortunately, it is in a closet and not worth re-doing. Next time, I would negotiate a price for the job and hope that he hired a new carpenter.

They did an outstanding job, arrived on time, had it done promptly in a day and when I came home it looked like they had not even been there other than a beautifully painted living room! The attention to detail was excellent, fixed the cracks and imperfections in the wall. And to my amazement, they even saw that there was a small area in my kitchen where I could not reach and had not painted above my cupboards, so they found the paint in my closet and painted it for me without me even asking! That is amazing customer service!

The power washing was thorough and removed most but not all of the mildew, Two days later they applied the stain, using brushes on the railings and a roller on the deck. At the last minute, they talked me into using a semi-transparent stain, which I later found was not as well rated and was cheaper than the stain that was included in their cost estimate, but they did not reduce the final price due to use of the cheaper material. The estimate also included power washing the gutters above the deck, but that was not done. The final result looks fairly good, but I doubt that the stain used will hold up very well. The workers were pleasant and polite, and worked hard and steadily, so I have no complaint about the labor that was done.

Excellent experience all around. The team arrived promptly, worked hard, and didn't leave until they had cleaned up the area so it was usable for us at night.

This is a good, professional, responsive company. The estimate was professionally done and right about where I thought it should be. Everything to be done was laid out. The workers were prompt and efficient. And then they did it all, with care and hard work. A good deal of time was spent preparing the wood for the paint, which is the way it should be done. Rotten wood was replaced. I've done a good deal of carpentry in my time and found that all wood was replaced without a gap or a bent nail. They didn't miss a spot as everything was scraped, caulked, sanded and painted in a professional way. They found things that I had forgot to mention, like a wooden glider in back of the house, stained like the deck, the mail box post, and a black, metal pole, supporting our light out front. Any concerns that I had were dealt with immediately.

Responded with visit and estimate quickly, arrived at appointed time with crew,everyone worked hard and courteously over 4 or 5 days. Looks even better then expected or hoped for. Every one who sees it is very complimentary. Payment was made when job was finished exactly as written estimate indicated.

He is just fabulous. I rate him high on everything. I would definitely use him in the future.

This company quoted on exterior painting. They were prompt and courteous but we decided to go with a different company on the basis of better ratings and lower prices from the other company.

It was horrible!! The workers took off the wallpaper, but did a lousy, incomplete job of removing all the glue. They then proceeded to prime and paint the walls to see where the imperfections were, but the areas that looked good were far outnumbered by the bad spots. They re-prepped the walls, supposedly sanfing down all the uneven spots, but too many uneven spots to count were still present. This process was repeated yet again, and still there were unfinished areas. As they were painting, they did an amateur at best job of cutting in at the woodwork, and there were cearly visible lines where they had stopped cutting in and used rollers. At 2:00 on a Friday afternoon, they announced they were done (still too many eneven areas too count), and that there was an issue with the paint not drying, so they couldn't come back for a while. Considering the first coat of paint had gone up on Tuesday, why was I not hearing about problems until Friday. After my general contractor contacted Steve Biddy, he did come to look at the issues, and said they would be taken care of. While one person came out Saturday, he left with the walls unfinished, and a promise to return Sunday, a promise he broke. Workers also did not show up on another scheduled work day that week. When the room was finally painted, the paint bubbled up in hundreds of places, a phenomenon caused by the fact that there were too many layers of paint (thanks to the poor job of wall prep that had to be redone numerous times), something that Steve Biddy said would correct itself as the paint dried. It's now almost 2 weeks since, and I still have bubbles, plus poorly painted trim, poor edgework, and areas that are still not taken care of form where the wallpaper was taken down. When this was pointed out to Steve Biddy, he launched into his favorite topic "Well, I do a million dollars a year of work", and would accept no responsibility that his workers' technique and rushing through the job not allowing the paint to dry in the first place. As a worker started cutting out the areas of bubbles, large sheets of paint started peeling from the walls, due to the walls not being properly primed to begin with. I am now back to square one, with my walls needing to be completely stripped, sanded and prepped, primed and painted. It will take over a month to finish (correctly) a job that was supposed to have taken 3 days.

We have used Steve biddy painters twice. This time Steve came out and gave an estimate within a day or two and the work was done ~1.5 weeks later (on days which fit my schedule best). They workers arrived on time and were courteous. The quality of the work was top-notch.

I was amazed how quickly the job was completed. There was a couple of days of prep work and then the painting began. Our house was literally painted (two coats with brushes) in one day. There had to have been at least 10 guys painting away. I thought the ladders were going to tip my house over. Steve stopped by everyday to make sure we were happy with the project.

I had arranged for Steve to give me a quote on painting the exterior of the house. My house is mostly brick (except for the garage) but there are shutters, a lot of trim and the garage is wood. Steve was exactly on time. After working up the quote on the spot, I accepted. He actually had someone at my house that same afternoon to pressure wash the house and the crew came the next morning to paint. They did a great job. They were friendly, professional and did good work. I wouldn't hesitate to recommend Steve Biddy painting to anyone !

Steve Biddy arrived on schedule and provided excellent information about the job requirements and paint selection. He also suggested we consider adding crown molding to the tops of kitchen cabinets. He provided an estimate on the spot and stuck to it. His crew was punctual, worked extras hours to meet our move-in deadline, did an excellent job painting and installing bathroom light fixtures and crown molding, were courteous and professional, and were neat and cleaned up thoroughly. They left no paint splatters to be removed. The only problem was getting them to use the brand of paint we desired. Even though we told Steve, his office manager, and his crew leader which paint we wanted, they ended up using the brand they prefer. In the end we were pleased with it. Steve (a different crew) painted the exterior of our single family dwelling 3 years ago and did a fantastic job. The paint looks great today. We think he's the best in the business.