Septics-R-Us

septic tank company

About us

Septics-R-Us is honored to provide quality and professional services to clients by providing them with the professional care they deserve. Get in touch today to learn more about our septic system service. With over 18 years of experience, we've worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule, and go above and beyond to form lasting relationships with our clients. You can count on Septics-R-Us to not only meet but exceed all your needs and requests. Learn more about the services we provide below, and let us know if you'd like to learn more about a specific service.

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 1-25 of 139 reviews

Lisa P.
07/2024
5.0
Professional and did good job keeping me informed of schedule, timing and cost

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Eric A.
03/2024
5.0
After a disaster with the previously recommended septic service provider these guys came through for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Giridhar S.
12/2023
4.5
Very prompt and courteous.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Miguel R.
12/2023
5.0
very good communication, fast response and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Paul B.
09/2023
4.0
Took care of routine maintenance with no problems

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Janet H.
08/2023
5.0
They were terrific. Very responsive and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Larry S.
08/2023
5.0
As professional as you can get in this business...!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelia J.
08/2023
5.0
They were awesome. They came after hours and done an amazing job. They informed me of what was the issue and they include pictures (𠤢ð ) and fixed the clogged pipe quickly and pumped out tank. Very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$900

stella f.
08/2023
5.0
very satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy w.
08/2023
5.0
Very nice and professional. They explained what they were doing and why and had the job completed the sa

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura P.
07/2023
4.0
They were thorough and efficient.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

Jim M.
07/2023
5.0
Good communication and all work was completed as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel J.
05/2023
5.0
The service tech was professional and knowledgeable. The problem was found and repaired the same day. The pricing was fair and well worth it. I would highly recommend and will be a repeat customer for future septic needs and concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis Gail K.
04/2023
1.0
Gary Gisclair was the name I was given upon hiring this man. He told me he worked through Angi and I hired him to pump out my septic tank on Apr.3, 2023. I paid him $548.00 using a credit card. My septic tank was again full to overflowing on Apr 16, 2023. I live alone and have had to have the septic tank pumped out only once the entire time I have lived here (20 years). It is obvious to me that I have been scammed by this person using Angi as his work-related reference. I know I will never receive any reimbursement for my $548.00 -it just is too much to expect anyone or any company advertising a service or product to be honest these days. I can only hope this letter is seen. by someone that can and will do something about the situation. Gail K

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Emily W.
04/2023
5.0
Very quick, very professional, would reccomend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce D.
09/2022
4.5
Hard workers and very responsive

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,600

Mary D.
09/2022
4.5
They may look young but are very knowledgeable about the job and the service that needed to be done.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,202

tania e.
08/2022
5.0
Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William B.
08/2022
5.0
Fxcellent service Prompt . diagnosed problem Suggested the repairs that need to be done I will use the company again

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Isaac K.
07/2022
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol H.
07/2022
1.0
Dishonest or inept. We had the septic tank pumped a few years ago and was charged for a 1,000 gal tank. They estimated a 1500 gal tank and charged me accordingly. I have since received a copy of our septic tank permit which shows approval for 1000 gal tank. Recommend that if you have bought a house get a copy of the permit before you order this type of work. Also he said we needed a filter. Charged over 400% markup on the price when looked up the cost. I would understand the charge if we had an issue and they came out to find the filter needed to be replaced. But the labor was done with the pumping so they should have charged a modest markup for the filter. Finally they dug up my lawn and left it looking like a burial plot. They didn?t offer to put grass seed down since they didn?t carefully remove the top grass area and replace when done.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Jan A.
07/2022
1.0
Originally hired in May and rescheduled 3 times. Was supposed to be here today, but was again a no show for appointment. I complained. Scheduled appt with Transou septic.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
4.0


Patricia B.
06/2022
5.0
Made quick appointment. Showed up and diagnosed problem, provided suggested repair and other options. Excellent overall. Will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Larry S.
05/2022
5.0
Prompt and courteous. Small family business. They came on the weekend with short notice.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Randy C.
05/2022
3.5
Ok

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

3822 S Alston Ave, Durham, NC 27713

https://www.septicsruspros.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Septics-R-Us accepts the following forms of payment: CreditCard
Yes, Septics-R-Us offers free project estimates.
No, Septics-R-Us does not offer eco-friendly accreditations.
No, Septics-R-Us does not offer a senior discount.
No, Septics-R-Us does not offer emergency services.
Yes, Septics-R-Us offers warranties.

Contact information

3822 S Alston Ave, Durham, NC 27713

https://www.septicsruspros.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day