Septics-R-Us

septic tank company

About us

Septics-R-Us is honored to provide quality and professional services to clients by providing them with the professional care they deserve. Get in touch today to learn more about our septic system service. With over 18 years of experience, we've worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule, and go above and beyond to form lasting relationships with our clients. You can count on Septics-R-Us to not only meet but exceed all your needs and requests. Learn more about the services we provide below, and let us know if you'd like to learn more about a specific service.

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.8
Showing 51-75 of 139 reviews

Danny B.
02/2021
5.0
As a first time septic owner, the team walked me through ownership and timing on when things need to happen. The team arrived at the scheduled time and they were very professional. We will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randall J.
01/2021
4.0
The crew were very nice and personable, but the job ended up costing a little more than twice what was quoted over the phone. This is understandable, however, because our septic tank was 100% full. The only problem I had was that the person who, I assume, was in charge mentioned a problem we may have in the future because of our drain line and threw out a price to have that cleaned out as well. I discussed it with my wife, but before I could get more details about the issue, he, apparently, was called away to another job. The guys left behind finished up, were very polite, documented all that they did, and cleaned up after themselves. It was not a bad experience at all, and I will most likely use them again to deal with our drain line issue. I'll just be more forthcoming with questions in the future.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$600

William L.
01/2021
5.0
Responded within hours to my emergency. Courteous and professional. Charges were reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Donna J.
01/2021
5.0
The crew was very professional, speedy, and really knew what they were doing. I appreciated their willingness to share their knowledge in their job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Darrell D.
12/2020
5.0
The young men that did the work knew their business. Personable, yet professional. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$810

T B.
12/2020
5.0
Very Professional and courteous. The team explained everything in detail .This was the first time I had work done on the septic tank. They were prompt and worked very quickly. They left the work area clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Adrian M.
12/2020
5.0
The team explained everything before doing anything. Very quick and good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Pamela H.
12/2020
4.0
They were competent.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$400

John B.
11/2020
5.0
It seemed a bit expensive but being day after thanksgiving I was more than willing to pay it. Great work done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,837

Bert G.
11/2020
1.5
Did not clean all tanks for quoted price. Tried to sell many other services. Did not remove all the debris from tank bottom as others had done in the past.

Rating CategoryRating out of 5
quality
1.5
value
1.5
responsiveness
1.5


Daniel D.
10/2020
5.0
Once I requested a quote on Home Advisor I was immediately contacted and they could not have been nicer in lining up our service. Yesterday they showed up on time and went right to work. The two guys sent were knowledgeable and explained every aspect of what they were doing. 5 Stars...these guys did a nice job taking care of us!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Shirley H.
10/2020
5.0
I was contacted immediately. The workers were great and very friendly and professional. They arrived within 24 hours. I think the pricing was great.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Roxanne M.
10/2020
5.0
They do not charge an extra fee to locate your septic. It is a flat rate of $225. It's much cheaper than any other septic company that I researched.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James R.
09/2020
5.0
The work was professionally completed after on time arrival and despite doing extensive work not initially anticipated. The technicians were courteous, friendly and very thorough in explaining the process and cost of worked needed. Outstanding service and work!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$2,500

Ashley H.
09/2020
5.0
Folks we nice and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah B.
08/2020
5.0
I was contacted immediately, workers arrived within 24 hours and completely serviced, hydro-jet / vacuumed my field lines and pumped my septic tank, cleaned the filter and added an enzyme treatment. Very knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,700

Stephanie E.
07/2020
5.0
Professional, punctual, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy B.
07/2020
5.0
Responded quickly and was reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john l.
07/2020
4.5
Great job

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Adrian M.
07/2020
5.0
Quick and clean. Turns out there was an issue aside from needing the pump. The guys that came out explained everything and were really nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew S.
07/2020
5.0
We had a crew come twice to hour home. Once to pump the tank. The second time to install risers. The first crew was great! Hard workers, they explained everything they had to do, gave us quotes and recommendations. Superb! The second crew was very good too. But we did have a communication problem the second time. There was no call ahead. They just showed up. It was a little inconvenient, but the work is very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bobbie C.
06/2020
5.0
Very professional, on time, friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Anna P.
06/2020
5.0
Friendly and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynelle R.
06/2020
5.0
these men were extremely professional and courteous I would recommend them 100%

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherry C.
06/2020
5.0
Here on time, explained everything and were courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3822 S Alston Ave, Durham, NC 27713

https://www.septicsruspros.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Septics-R-Us accepts the following forms of payment: CreditCard
Yes, Septics-R-Us offers free project estimates.
No, Septics-R-Us does not offer eco-friendly accreditations.
No, Septics-R-Us does not offer a senior discount.
No, Septics-R-Us does not offer emergency services.
Yes, Septics-R-Us offers warranties.

Contact information

3822 S Alston Ave, Durham, NC 27713

https://www.septicsruspros.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day