ROOTERMAN

I have used this plumber for many years and they have never let me down, day or night. They may charge a bit more, but it is worthwhile in professionalism and rapid response. They have cleared drains, replaced fixtures, made emergency repairs and more. The owner often will respond personally and his crew is always prompt and respectful.

See above. Work performed at 6114 Dodsons Crossroads, Hillsborough, NC 27278 In response to ROOTERMAN's response on 8/26/12 - wanted to note: We never got the offer to perform the $975.91 scope of work for the discounted rate of $600.00. We were told we would get a call back from the owner, which we never received. We called a Landscaper last week to come out and look at the problem. They arrived yesterday (1/22/13) morning with laborer's and shovels (which is what we wanted in the beginning, not a machine). They unstopped the three (3) clogged drains. Used $30.00 of materials and charged total of $190.00.

Probably we would use them again.

I spent around $1500 to $2000. They worked really well. They did a fantastic job though it was a horrible work to do. They were really pleasant and fair and they were at the whole thing. They did stuff, all the way in the front yard and back yard. What they did was really extensive. They had replaced about a third of the total pipe under my house, like the pipe that went from the toilet up to the street and connected to the sewer; they replaced a lot of that because it was a hundred years old and rusted. They were really pleasant and professional. They were really good guys and I thought that their prices were fair for the extensive work that they did. The job actually ended up being a bigger job then what they originally thought and they stuck to the original estimate. They didn’t charge me any more. They were fantastic. In fact the toilet that I got was around a $500 toilet which I was very skeptical of, but they said that this was because my pipe was so old that it would be even more problematic for the toilet and they offered to let me use it for couple of weeks. If I didn’t see any difference, they were going to take it back and refund my money. They were very fair. I would use them again in the future if I have to.

They are professionally competent and come when they say they will be there, they get the job done, then they clean up and they leave. They know what they do. They are always prepared.

They were great guys. They tried to make sure we had some water at all times. They were consciences to help us out. One of the main parts is that they were pleasant and easy to work with. They were so easy to work with.

They are absolutely reliable and always perform quality work promptly. They were not the lowest price however.

THEY ARE A HONEST COMPANY THAT DOESN'T CHARGE AN ARM AND A LEG. THEY DO GOOD WORK. THEY WERE A BLESSING. THEY TOOK PRIDE IN THEIR WORK AND THE QUALITY SHOWS THAT.

THEY REALLY SEEM TO KNOW WHAT THEY ARE DOING. I FELT COMPLETELY COMFORTABLE WHILE THEY WERE IN THE HOUSE. THEY ASKED ME LOTS OF QUESTIONS BEFORE THEY FINISHED THE JOB, TOO.