REAL ESTATE ASSOCIATES INC

Poorly, and the company refused to return my deposit after they failed to do their duty and make the repairs as they agreed to.

Every since that time, I have not had any worries about my property being occupied, or about the quality of people that REA chose to occupy my home as renters. They keep me informed of any maintenance issues or concerns of my tenants, and anything that concerns my property. I never have to worry about my property with the staff of REA are on the job. They are very professional and kind at the same time. I highly recommend REA for property management. I really appreciate their attention to what goes on with my property and tenants.

If you work with REA, do make sure that your leasing and property management agreement covers how you will handle sale of a property. Also confirm who will take care of any required repairs and associated fees.

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Their lease indicates one must pay to have fireplace inspected yet the fireplace is inoperable, lease says renter responsible for broken screens and cracked windows( house had 3 broken windows) and most all the screens were broken already. Deadbolts were removed and missing. When we pointed these things out to make sure if we rented that we would not be help responsible when we moved out we were told they wouldn't rent to us. We simply wanted to make sure that our $1800 deposit was going to be held in good faith and not hold us hostage for items already broken. Do not do business with these folks. Feel they robbed us of our $75 application fee.

I have had issues with Real Estate Associates in the past, but they have improved lately. I've worked with Doug Lalley and John Bowden. My tenants moved out after 2.5 years, and Real Estate Associates insisted upon repainting the entire house when only touchup painting was needed. The garbage disposal was broken, but it was not discovered upon their inspection, we fixed it ourselves upon visiting. They said they would perform services that were not performed(removal of a couch left by tenant, not done). After reminding them later, fortunately they corrected the issue and removed the couch. I paid their cleaners to clean the house but the cleaners did not perform all of the cleaning that was supposed to be completed(did not clean baseboards and left a huge mess on the master shower bathroom floor). I was able to clean the baseboards and shower floor myself in 20 minutes, but no followup with the cleaners occurred for an explanation/refund/any hint of accountability. I am continuing to work with them, but I hope we will not continue to have similar issues going forward. I certainly will not allow their cleaners to clean my townhouse any longer after tenants move out, I'll probably hire my own company through Angies List who has good reviews. A year later after the above updates: New tenants are now in the process of moving out and I will be attempting to sell. REA has been decent in managing the property in the past year, and we will see how they handle the inspection/repairing damages soon. I will provide an update here after they do. As noted above, I will be using my own contractors to clean up the house as I did not have confidence in those working with REA, and the cleaners were never held accountable for their poor performance last year.

I had a couple of issues with this company that left me dissatisfied. Their management reached out to me and we had a positive discussion. While this did not entirely resolve the issue, it did leave me feeling that they were aware of my concerns and would take steps to ensure this situation did not recur in the future.

I discontinued their services because of price. The staff were good.

I contacted two property management companies in Aug 2009 for an overview of their services, REA & Dick Patton Real estate. I initially went with Dick Patton Real Estate because of cheaper cost but, they occasionally returned my calls, took 2 weeks to come view the property after several calls, and took 1 month to generate a property management agreement. If they are this slow to get my business how are they going to be when managing my property and collecting rent. So I decided to call REA again. Robert recalled the exact day I initially called him from 2 months earlier and was very professional and responsive. Maria assisted me with some of the management paperwork which I received the same day!!! The experience was pleasurable and well worth the $200 initial management fee!!!!! I give them an A+++ for service.