NAZO LANDSCAPING

We had extremely bad experience with Nazo this spring. I wish I have read all those reviews before we made the purchase. We ordered 1 apricot tree, 1 persimmon tree, 21 pink muhly grass, totally $465. Philip rushed us to take all plants home on April . He did not allow us to pick any plants . The apricot tree he gave to us was very thin (the size did not match the price for $125. ). During we planted the apricot tree, we found out the root has not well developed yet. At meantime, those 21 pink muhly grass did not look well neither. We took a picture for the apricot tree immediately to show Philip, he blamed that must because we overwatered the tree. My husband pointed out that we had a beautiful yard, we have successfully planted multiple fruit trees and all kinds of flower. We absolutely know how to take care of the plants. We worried about this apricot tree because it did not developed good root. Philip refused to take any complaints ,he started argument and belittled my husband. We decided to give the tree 2 weeks to grow. 2 weeks later, the apricot tree died . Pink muhly grasses sparse but look alive, persimmon tree looks alive. We went back to Nazo to see if we can get replacement for the apricot tree. Nazo refused any negotiation. No guarantee, No return , No refund. Their attitude is extremely rude . I cannot recommend Nazo Landscaping !

Wide selection of quality products and plants. Philip and his wife are very knowledgeable, helpful, and friendly. Highly recommend!

Hired on 5/17 at 9am for Landscape work. Philip Nazo/Owner and 2 Spanish speaking workers SHOWED UP AT 11AM. I gave them a walk through property telling them what I wanted done and we were all on same page. Owner left and employees started working. 5 hours later employees notify me that they cut my phone lines and also cut a plastic fencing cat enclosure on the other side of the property which they weedwacked the heck out of (even though at no time whatsoever did I tell them to touch the fence..it was NEVER part of the job). I informed the owner that I was going to hire fence company to fix the damage and he was firm that he wanted his boys to do it. When I refused, he said he was packing up and leaving the property. His final words to me were that he'd charge me $60 per hour for two men for the 5 hours he was on the property and would refund me the remains of my deposit. I agreed. 4 days later I got the attached invoice WITH NO REFUND. He itemized work which he had not even done (because it was a 2 day job) and created a bogus $240 restocking fee indicating that it took him 2 hours to restock (10) one gallon confederate jasmine and (1) 10 gallon Japanese Maple tree. In addition (see photo), he weed-wacked my ivy fence so badly that theres 2 feet of ivy missing off the end of the fence. In total, I lost $345. His invoice (see attached) itemizes charges which don't even add up and 1/2 of the work wasn't even done (because it was a 2 day job)! The invoice says it all. $825 for 5 hours and 2 men working. No remorse for the damage he did to cat fencing, he padded the invoice, and added a bogus $240 restocking fee so he could keep the deposit.

I was promised top quality sandy topsoil. What I received was full of rocks, pieces of cinderblocks, coal, roots, pieces of pipe, large hard clots of soil, part of hammock, etc. The workers pulled out the largest rocks and roots and threw them in the edge of my woods. Obviously the soil had not been screened. It was "fill dirt" not "topsoil". Out of the entire $2,000.00 a truck load of soil, maybe 1/2 of it was usable (after removing the misc. items). The same issue with the mulch. The mulch had rocks and large roots, appeared to have come from a muddy location and definitely had not been shredded. He promised top quality products and that was not what was delivered. The shrubs we agreed on were not planted in front of the house. Phillip did make that right. He has his workers come back the next day and replace them with the correct ones. There was a clump of monkey grass that "volunteered" where the new shrubs were planted. I reminded Phillip twice that it should be dug up. It's still out there! I also discussed with Phillip that a trench be dug to separate the mulched area from the yard, he said they always do that. When I asked about it about the job was complete he said they did trench it. I went out later to check, pulled back the mulch and no trench was dug. Phillip said he would spray weed killer before mulching and planting. I didn't see them spray or remove any weeds and I can see green weeds thru the mulch. Phillip asked that we stay inside and let his men do their jobs and we were not to tell them what to do, that was his job. If I was permitted to speak, I could have stopped the workers from planting the wrong shrubs and having to do rework. No wheat straw was put on the seeded areas, Phillip said it was not needed. I was under the assumption that once he filled the holes in the yard that topsoil would be put over the entire yard. He said he did not agree to that, I guess that was an assumption on my part, the estimate I got from another landscaper included that in the price. Phillip did try to make things right by "giving" me a 1/2 truckload of soil to fill holes in a portion of the yard that had not been touched by the 2 truckloads I paid for. I don't feel like he "gave" me anything due to the poor quality of the soil. It would take about at least 2 loads to make 1 load after you take out the garbage. Phillip does not listen to what you are saying. He talks over you as if what you have to say is not important. When I went to pay my 1/2 down he already had a contract ready. There was not a lot of detail in it, I even asked him if he was going to remember which plants I chose and he said he would. I feel like Phillip buys low and sells high. The soil and mulch he provided were inferior products and he misrepresented the products. After the workers left on the final day I picked up their water bottles, napkins out of my yard. One of the workers sat in a chair in my natural area to eat lunch and broke the slats out of it. I would not hire him again nor recommend him to anyone else. If you could see my yard you would see that I did not get $10k worth of goods and services. I have attached pics to prove my point.

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We can't say enough good stuff about Phillip and his nursery. The selection and prices can not be beat. His inventory is massive! His business is located at 5211 Old Autumnwood Dr. It is one stop shopping for all your nursery needs.

THEY HAVE HIGH QUALITY WORK. THEY ARE SOMETIMES OVERBOOKED. THERE WERE DAYS WHEN THEY DIDN'T SHOW UP AND DIDN'T BRING THEIR MATERIALS. THEY HAVE A LOT OF BUSINESS. OTHERWISE, THEY WERE GREAT WORKERS.

THEY HAVE HIGH QUALITY WORK. THEY ARE SOMETIMES OVERBOOKED. THERE WERE DAYS WHEN THEY DIDN'T SHOW UP AND DIDN'T BRING THEIR MATERIALS. THEY HAVE A LOT OF BUSINESS. OTHERWISE, THEY WERE GREAT WORKERS.