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MARSH HEATING & AIR

Heating and Air Conditioning, Wells and Pumps, Electrical,

About us

Rheem certified dealer. We service all units, and handle new installation or replacements. We also recommend our Precision Tune-Up service at least once each year to maintain and prolong the life of your units. Inquire about our preferred customer PTU program.

Business highlights

30 years of trusted experience

Services we offer

SERVICE & INSTALLATION OF MOST HVAC SYSTEMS. MAINLY RESIDENTIAL & SOME LIGHT COMMERCIAL UNITS.

Services we don't offer

LARGE COMMERCIAL.

Amenities



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.828 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 28 reviews

Francesca M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
work done quickly and well
Description of Work: A/C check and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

denise A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
After it was installed it was discovered I had a wiring problem to the thermostat. The owner was called and he was quick to diagnosis and fix. This is a small family owned company. The workers sent were good and the owner is quick to respond. Everyone was knowledgeable.
Description of Work: New AC unit. Would definitely recommend. Great service and price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

JEAN W M.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
I always use MARSH HEATING & AIR and they're excellent. They're not a national franchise and they're excellent. I've used them multiple times. It's been a wonderful experience.
Description of Work: MARSH HEATING & AIR replaced my furnace and my air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Ralph T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was the best quote. I am really pleased with them. They were right on-time, exactly when they said they would come.
Description of Work: I used Marsh Heating & Air. They serviced my system plus they put in a mini-split.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ted C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My wife and I have been using Marsh for nearly two decades and they have treated us fairly and provided excellent service. We have had the firm two new HVAC systems and the company was very patient in helping us understand the options available to us and helped us greatly in selecting the system best suited to our needs and preferences. The owner, Roland Marsh, is honest and very competent. When the inspectors came by to inspect his work they commended his work as being very professional, high quality and amongst the best they inspect...that is quite a statement!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Cynthia S.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Ed J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
I run my business from my home and rely heavily on AC to keep my computer servers cool. When the 25 yr old 3.5 ton AC/Gas Pack unit died, I had to act quickly. I initially called the service provider who had taken care of us for 20+ years. Though they could respond quickly, the brand/manufacturer they recommended had MANY POOR REVIEWS. I then called Marsh Heating & Air (the owners are members of our church and very active leaders in my son's youth group and Sunday School). Though they had jobs backed up until late August, they were able to make some calls and fit me in. Within 24 hours, we had a new 3.5 ton AC/Gas Pack manufactured by the #1-rated company in the industry and I was BACK IN BUSINESS! The cherry on top was that it was $500 cheaper than what my previous service provider had quoted! The crew who did the work, led by Albert, was TOP NOTCH and they stayed until 9pm last night to get the job done right the first time (their day had started at 7am that morning). I recommend Marsh Heating & Air without hesitation or reservation! They have a NEW and LIFETIME CUSTOMER!
Description of Work: Replace 3.5 ton AC/Gas Pack unit ASAP!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Darry C.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
We've used these folks for years and have always been pleased with them. If something isn't quite right, they come back & check it out. I feel they are honest and will tell you what to expect. The prices are high, but it seems they are high anywhere for a quality unit. We have gotten higher Seer #s than are required, but it has saved us $ on our utility bills. Roland, the owner, is helpful, personable, and respectful....couldn't ask for a nicer guy. His wife and the others in the office have always been responsive to our calls.
Description of Work: They installed a new Heat Pump for our 2nd floor and 2 new Smart Thermostats.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

John S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Mr. Marsh serviced our heating units and set us up on an annual maintenance plan. Very professional and outgoing. He arrived on time. He took the time to answer our questions. Mr. Marsh completed his work exactly as we expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim D.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
It seemed good. The work did take longer than I hoped but they got it done and they've been good on followups.
Description of Work: For heating and A/C, we used Marsh Heating & Air. They did a whole house system.
Rating CategoryRating out of 5
Yes, I recommend this pro
$13,000

Gregory P.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
The owner of the company did much of the work himself, and he was always there to ensure that everything was done properly. They have great communication skills.
Description of Work: They replaced both HVAC units in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynette C.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I use them most of the time, but I think, they're sometimes a little slow when it comes to getting appointments. The other members or service providers are just inertia. I think, they do a really good work. I don't have any problems with their work. It's just a little difficult sometimes to get them in, but again, that's because they cancel several of our appointments because they're helping other people with emergency situations. If you have an emergency, that's the place you should go.
Description of Work: We used Marsh Heating & Air for our heating and a/c service annual check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

07/2012
1.0
heating & air conditioning/hvac
  + -1 more
Overall I will be spending alot of money to repair my home. Don't use people who won't be responsible for their actions. I think the unit was install wrong. I paid for 9 years for services from Marsh heating and air . please tell your friends my story. It will save them from what happen to me.
Description of Work: I have 2 units 1 for downstair and 1 for upstair. Downstair was fixed for now. The problem with the second unit started 3 year ago.I saw that the ceiling was wet. I did not know that there was more damage in the attic. He told me accident happen. He service the unit and told everything was working. I have only used the unit upstair only 3 or 4 times in 9 years. It was service in August ,2011.When I turn the unit on July 2, 2012 because the downstair unit stop running. The upstair unit startup but within 48 hours my ceiling in my great room was wet and I found out that my attic had damage from 3 years ago. When he service my upstair unit he told me everything was working last August. He also told me he make mistakes. Same problem twice in 3 years. I think the problem was not fixed the first time. Now I need to have the unit fix and my ceiling and attic fix. Please do not use Marsh heating and air for any reason.I am very displease with his work. He felt no responsibility for what happen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$150

Steven S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our heater stopped working. I have used Mr. Marsh before and will continue to ask him to help me with heating / cooling items because he is reliable, prompt, professional, and fairly priced.
Description of Work: Identified and replaced a fuse / etc. and redirected heat toward rooms that were too cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jane K.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I've had yearly repairs to my heat pump for the past 4-5 years. Each year a fuse was replaced at a cost of $150-$200, depending on the contractor. I was told 2 years ago that the system needed to be replaced -- that was the year that the fuses blew out twice, 6 weeks apart. Last year I was told and quot;don't turn off your system because it will never turn back on againand quot; and was given a sales pitch for a new system. The system broke down again yesterday (always seems to happen on a weekend!). Marsh came highly recommended to me by the owner of the company that manages my Homeowners Association. I called Marsh this morning and got an appointment scheduled for later today. Mr. Marsh (owner) discovered that the fuses were blowing each year because the and quot;disconnect boxand quot; needed replacing. When the system was running again, I asked Mr. Marsh to check the output from the vents. I never believed that the amount of heat or air was sufficient, which is why the heater rarely would turn off. Other contractors told me there was nothing wrong with the temperature or the force of the air and that I was expecting too much from a heat pump. I admitted that for 30 years I Iived in houses with gas or oil furnaces. I've had heat pumps for the last 30 years. I accepted that heat pumps could not measure up to gas or oil heaters. However, Mr. Marsh immediately recognized that this was a problem not with the heat pump but with the and quot;sequencer.and quot; Even though it was 5 pm and he had three more calls to make and he thought he was finished with my job, he went back into my crawl space beneath the house and replaced the sequencer. I now have warm air rising at least 4 feet. In fact, I'm 5'3and quot; and my hair was blowing from the force of the air. Over the past 12 years, since last replacing the system, I dealt with 4 HVAC companies, so I'm very glad that I have those companies as comparisons for this review. Mr. Marsh easily rates an A+ in all scoring categories. Above all those things, his honesty and integrity are what set him apart from the others, all of whom I thought were polite and professional, but average. Mr. Marsh knew that I was expecting to replace the entire system. Even knowing that, he did the right thing and replaced only the faulty parts. A new heat pump would have cost about 32 times what he charged me today. In a few years when the system will be at the end of its expected lifetime, Mr. Marsh will have the job of replacing it. In the meantime, he will be doing regular servicing for me. I recommend March Heating and Air with absolutely no resevation. Anyone with HVAV problems should not hesitate to call him first.
Description of Work: Diagnosed and replaced bad disconnect box and faulty heat sequencer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$253

Sierra S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was referred to them and they had a good price. They knew the building and seemed experienced with it and gave good advice.
Description of Work: I had an air conditioner and a heat pump installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory Q.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
R Marsh came and did an inspection ,made recommendations and a few days later I had an estimate. The installers came and installed the first unit Dec 2010 in 1 day. The second unit was installed in January 2011 and was a 2 day job. Everything was done exactly as Marsh promised. Had a little problem with the new thermostat which did not affect the unit working and that was corrected the next day. I will continue to use their services in the future and would recommend them.
Description of Work: remove and replace downstairs and upstairs hvac with new Trane high efficency equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,900

Gregory P.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
Experience was very good. Communication with Marsh was excellent, and they were punctual for both estimate and installation days. The owner came to the site for the estimate work, and for the start of installation work. In addition to giving the best price, Marsh was professional, clean, and we were pleased with all of the work. Marsh came recommended by a co-worker and his family, and we would certainly recommend them after our experience.
Description of Work: Installation of new Trane HVAC gas pack for lower level of our home. Removal of old unit. Removal of old main duct "trunk" line, installation of new larger main trunk line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
The installation went very good. They were prompt, courteous and professional. I did not have any problems with anything. It was all good from timeliness, friendliness and quality of work. I was really tickled to death by their good work.
Description of Work: They installed a new 2.5 ton heat pump. They did also took out the old one for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

02/2007
5.0
electrician
  + -1 more
The company displayed a very high level of professionalism. They did a great job and we have not had any problems with the new system. The company could have completed the job in a timelier manner. Overall, the quality of work was good.
Description of Work: They changed our system from gas to electric throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

02/2007
5.0
heating & air conditioning/hvac
  + -1 more
I definitely have no issues or any problems with this company at all. I thought that they did an excellent job. Their scheduling was good and they would always show up on time. There was one thing that I had to call them back for and they came to attend to it right away. They are great people and I highly recommend them. I am unsure of pricing because my husband handled that part. I am kind of the investigator while he handles pricing issues. I do however do not think it was bad because he did not complain about it.
Description of Work: Marsh Heating & Air replaced the heating system for the entire upstairs of my 1 1/2 story home. They installed the pumps, replaced the duct work, and installed the duct work in a particular room up there that we recently had built.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

12/2006
5.0
heating & air conditioning/hvac, wells
  + 0 more
They did a great job on this project. I have used their services before. This was a big job so I wanted to go with a company that does good work. They were friendly, professional and on time. I would recommend their services to others.
Description of Work: Marsh Heating & Air installed a new heat pump in our home. They removed the old one also.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

JIM B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
After a couple of attempts to repair the old system, replaced it with a new one. Removed old system and did an excellent job installing the new one. Can't say enough about the professionalism and courtesy that they had.
Description of Work: Replaced an 1960's oil/gas heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

06/2006
4.0
heating & air conditioning/hvac
  + -1 more
OVER THE YEARS, WE HAVE BUILT UP A RELATIONSHIP THAT HAS BEEN FORMED BECAUSE OF THEIR HONESTY. THEY DO EXACTLY WHAT I ASK THEM TO AND I APPRECIATE IT.
Description of Work: THEY CLEANED THE COILS IN MY AIR CONDITIONER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2

Contact information

3326 GUESS RD STE 201, Durham, NC 27705


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Wells and Pumps,
Electrical,
Home inspection

FAQ

MARSH HEATING & AIR is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

MARSH HEATING & AIR accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, MARSH HEATING & AIR does not offer free project estimates.
Yes, MARSH HEATING & AIR offers eco-friendly accreditations.
No, MARSH HEATING & AIR does not offer a senior discount.
No, MARSH HEATING & AIR does not offer emergency services.
No, MARSH HEATING & AIR does not offer warranties.
MARSH HEATING & AIR offers the following services: SERVICE & INSTALLATION OF MOST HVAC SYSTEMS. MAINLY RESIDENTIAL & SOME LIGHT COMMERCIAL UNITS.
LARGE COMMERCIAL.

Contact information

3326 GUESS RD STE 201, Durham, NC 27705


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed