Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

JD Service Now

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a full service plumbing, heating and air conditioning company providing solutions for all your plumbing, heating, and air conditioning needs 24/7. We are a licensed and fully insured contractor that is committed to providing the highest level of work that guarantees quality workmanship. Our upfront pricing on all repairs and replacements insures the customer knows what they will be getting and what the price will be before we begin. Ask about our Angie's List discount. We are a company with a strong desire to provide the best service possible. We strive for 100% customer satisfaction.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Air Conditioning Maintenance, Repair & Replacement. Heating, Furnace, Heat Pump Maintenance Repair & Replacement, Water Heater, Drain Cleaning, Repair Toilet, Faucet, Tub, Shower, Backflow Preventer Testing. Sewer Video Camera, Water Line, Plumbing, Fixture Relocation, Water Treatment, Leak Detection, Hydro Jetting, Well Pump, Heating & AC Repair & Replacement.

Services we don't offer

New Construction

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
4%
3
4%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-149 of 149 reviews

Sandra A.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Good value, very prompt polite and helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jorge R.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Our new tenant, 800 miles away, stated there was no hot water. When my troubleshooting with him did not resolve the problem, I found JD Plumbing on Angie's List and as a trusted company, hired them to inspect the situation. I SOS'd them Sunday night. First thing Monday morning they called me and within an hour they had made an appt that day with your tenant. The pilot light went out and in fact it was difficult to relight but JD took care of the matter and inspected the entire hot water heater, calling me with a detailed review of his inspection. Very courteous, fair price. Highly recommended and will use again if I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from JD Service Now
Thank you for the review about your tenants experience working with JD Plumbing, Heating & Air Conditioning. The kind words and online reviews are always reassurance that we are continuing to do the right thing by helping individuals like you and your tenant, each and everyday. Thank you again for being apart of the JD Plumbing, Heating & Air Conditioning family and as always, we are just a phone call or email away, either day and/or night, if needed in the future.

Martin E.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repair/replace sprinkler backflow valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from JD Service Now
Thank you for the online review and also for allowing JD Plumbing, Heating and Air Conditioning to perform your backflow repair. We are privileged to have you apart of our family and we look forward to assisting you, as needed, in the future.

Daniel K.
06/2015
5.0
plumbing
  + -1 more
i think it went well.
Description of Work: demo of existing tile, replacement of existing fixtures from knob to single handl

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from JD Service Now
Thank you for taking the time to post a review about your experience working our organization and also for trusting JD Plumbing, Heating & Air Conditioning with these repairs. If and when needed in the future, please remember that we are here to help. Thank you again for the kind words.

JAMES J.
05/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$103

Response from JD Service Now
Thank you for the positive review about your experience working JD Plumbing, Heating and Air Conditioning. We are privileged to have you apart of our JD family and we look forward to working for you in the future.

Elizabeth R.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: We had a gas water heater installed. AND |Another gentleman came and evaluated our heating system and found a crack in the heat exchanger among other problems with the 18 year old system. We were quoted a price to replace and it was completed that day. The crew was here until after dark on a Friday night. Found them all to be top notch !!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from JD Service Now
Thank you for taking the time to post a review. We are happy to hear that we provided you with great service and able to assist with your HVAC replacement. Thank you again (member name).

Cathi C.
02/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Ran a natural gas line to a new fire pit. Ran a secondary line so we could connect a natural gas powered outdoor grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from JD Service Now
Thank you for taking the time to post a review about your experience. We are happy to hear that we provided you with great service and we feel privileged to have the opportunity to do so. Thank you again Cathi.

Camille W.
02/2015
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
unknown
Description of Work: Installed new gas logs. Went great they even came back to review how to operate them properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$728

Response from JD Service Now
Thank you for taking the time to post a review about your experience working with JD Plumbing, Heating and Air Conditioning. This experience is exactly what we strive for on every single call! Thank you again Camille.

Kevin P.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from JD Service Now
Thank you for taking the time to post a positive review. If there was anything we could do to improve this experience, please call John Dietz, President, at 919-697-1519. Thank you again for your business [member name removed].

Cindy C.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Installation of new sewer grinder pump and holding tank. Everything went smoothly and has been working great since installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from JD Service Now
Thank you for taking the time to post a review about your experience working with our Sewer Division. We are extremely happy to hear that you had a wonderful experience and truly appreciate your business. Thank you again [member name removed].

Joyce H.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: My waterheater died and was leaking. JD Plumbing arrived within an hour of my call for help. Removed the old water water heater and disposed of it. Put in a new water heater and added a water filter to keep the sediment from prematurely ending the life of the new water heater. Certified Trained Technician, Michael Ellington was efficient, polite and professional. Superlative service from start to finish. They have my highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from JD Service Now
Thank you for taking the time to post a review. We are happy to hear that we were able to help in your time of need and that we provided you with a wonderful experience. Thank you again Joyce.

JOANNE P.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced my hot water heater, and master shower. Cost estimate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from JD Service Now
Thank you for taking the time to post a positive review about your experience working with JD Plumbing, Heating & Air Conditioning. We are excited to hear that we provided you with great service and privileged to have you as a customer. Thank you again [member name removed].

Elizabeth S.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
AWESOME!
Description of Work: In a new home, had some issues with water pressure. Service man came out and adjusted several different faucets, went into crawl space, etc. and charged me NOTHING. It was unbelievable. He gave me the plan options for maintenance and care for plumbing and HVAC and emailed me options. One of the best experiences I've ever had with a company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They connected the plumbing for a new kitchen sink. No complaints about the service, but I did not expect the job to be this expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$989

Nancy H.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leanne R.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: New shower faucet handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret B.
08/2013
5.0
plumbing
  + -1 more
Fine
Description of Work: Checked possible leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine F.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
It was excellent
Description of Work: We had a sink that was backed up. Roto Rooter came but would not go on the roof (necessary for this house). JD did the job and it is great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly F.
02/2013
5.0
plumbing
  + -1 more
terrific
Description of Work: had problems with my kitchen sink disposal. They were able to schedule service very quickly, the next morning. Although the appointment was scheduled for 8am, I didn't hear from the plumber until 8:15. However, once we confirmed the appointment, he was able to come and get the work done quickly and effectively. He provided me with all appropriate options, and informed me of their preferred customer options without being hard sell. I would not hesitate to use them again - very pleasant, professional, and the price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Sylvia F.
02/2013
5.0
plumbing
  + -1 more
Great service
Description of Work: Had a problem with outlet for new dryer, they came right out same day i called, left for materials and came back within an hour and fixed the problem and installed the dryer. Great service, friendly and helpful staff.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary B.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I found J D Plumbing on Angies List and selected them because of other recommendations on this site. I called them cold(no prior service)& was pleased with their promptness. They arrived at 8:30am, determined the problem as neither of my 2 toilets would drain.; tried the least costly fix which did not solve the problem. My house was built in 1983 & until now never had this problem; the main line to the street was clogged. The technician called the office and a hi-pressure hose with cutting tool arrived with 20 minutes and the line was cleaned. Before any work was begun, the tech gave me detailed bids for each of three possible fixes. I appreciate the options. I would definately recommend J D Plumbing to my friends and neighbors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve F.
07/2012
5.0
plumbing
  + -1 more
They were fair. It was fine.
Description of Work: I used JD Plumbing Company to fix a problem I was having with my garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Blair B.
04/2012
4.0
plumbing
  + -1 more
Overall went well.
Description of Work: Repaired leaking tiolet, supplied plumber with parts.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Janet F.
06/2011
5.0
plumbing
  + -1 more
It turned out very good.
Description of Work: They did back flow testing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4416 Bennett Memorial Rd Ste 108, Durham, NC 27705

https://www.jdservicenow.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Appliance Repair,
Kitchen and Bath Remodeling,
Wells and Pumps,
Appliance Repair - Small,
Septic Systems

FAQ

JD Service Now is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

JD Service Now accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JD Service Now does not offer free project estimates.
Yes, JD Service Now offers eco-friendly accreditations.
No, JD Service Now does not offer a senior discount.
Yes, JD Service Now offers emergency services.
Yes, JD Service Now offers warranties.
JD Service Now offers the following services: Air Conditioning Maintenance, Repair & Replacement. Heating, Furnace, Heat Pump Maintenance Repair & Replacement, Water Heater, Drain Cleaning, Repair Toilet, Faucet, Tub, Shower, Backflow Preventer Testing. Sewer Video Camera, Water Line, Plumbing, Fixture Relocation, Water Treatment, Leak Detection, Hydro Jetting, Well Pump, Heating & AC Repair & Replacement.
New Construction

Contact information

4416 Bennett Memorial Rd Ste 108, Durham, NC 27705

https://www.jdservicenow.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day