JD Service Now - Plumbing

well, sewer cleaning company, water softener installer,

About us

With over 100 years of combined experience, the team at JD Service Now is prepared to help the residents of Durham, Chapel Hill, and Raleigh with their plumbing and HVAC service needs at any time, day or night. Having built a reputation as one of the premier plumbers in the area, we stand by our work and always make sure that it is done right the first time. Whether you are dealing with a broken A/C unit or your drain is clogged and causing issues, call JD Service Now for help from Raleigh’s first choice in HVAC and plumbing services.

Business highlights

19 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 351-375 of 409 reviews

Dina G.
05/2017
4.7
Steven was very helpful and explained what he was doing and why. He also shared some other plumbing tips. He was able to find the leak and fix another faucet as well!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Linda H.
05/2017
5.0
Appointment was arranged through Home Advisor and confirmation by email received through Home Advisor for the appointment the following day. I called the JD office when no one arrived or called at 20 minutes after scheduled arrival time. Had to reschedule for the following day. Chris the technician was excellent getting repairs done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Sanujit S.
05/2017
3.5
It was not an urgent repair but the professional came the next day (Tuesday instead of Monday) - that was not much of a concern for us. BTW, they are on the expensive side.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$297

tara b.
05/2017
4.0
n/a

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$156

Boyd R.
05/2017
2.5
The 1st Tech let the sewer out under the house, I am still cleaning up the mess. The 2nd Tech fix the issue the 1st Tech did not.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5

$41,810

Veronika H.
05/2017
5.0
The technician can lied 15 minutes before arriving. He gave me three quotes of different repair options. He had everything on his truck, including a ne faucet and finished the work in an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Al G.
04/2017
4.0
Charged $140 to look at kitchen sink. They recommended I get Moen to replace the faucet, then they would come back and install it for another $200+. I will shop around for installation pricing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro
$140

Marianne G.
04/2017
5.0
Very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

anthony d.
04/2017
5.0
Same day service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike F.
04/2017
5.0
Jason and David were very professional. They were prompt and clearly explained the repairs,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg H.
04/2017
5.0
Very good customer service. Immediately scheduled the job, and when there was a conflict I was called in advance to reschedule. At the appointment time the plumber actually showed up early.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$300

Hallie F.
04/2017
4.5
Good Service and prompt attention to the need of the water heater needing eservice. The price is a bit higher than I wanted to pay but overall the service is great.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Alfred H.
04/2017
5.0
JD Service now did just the work needed, while also quoting and explaining a more expensive solution. Top-quality serviceman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie O.
04/2017
5.0
Billy was extremely thorough with the work as well the explanations each step of the way. They were not the cheapest, but the value added by the extra things they do is worth the peace of mind to be able to sleep at nite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,400

David W.
04/2017
4.5
Steven, the tech who did the work was, was outstanding. Prompt, professional and efficient. I will use JD Services for all my plumbing and HVAC issues in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Parris G.
03/2017
4.5
They were very responsive and showed up exactly when scheduled. The person fixed the toilet so that we didn't have to purchase a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Gerald H.
03/2017
2.5
Quality and customer service was good, but the cost was way to high.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
5.0


Jesse R.
03/2017
4.0
They did well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
24828
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

JD Service Now - Plumbing accepts the following forms of payment: CreditCard
No, JD Service Now - Plumbing does not offer free project estimates.
No, JD Service Now - Plumbing does not offer eco-friendly accreditations.
No, JD Service Now - Plumbing does not offer a senior discount.
No, JD Service Now - Plumbing does not offer emergency services.
Yes, JD Service Now - Plumbing offers warranties.

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM