JD Service Now - Plumbing

well, sewer cleaning company, water softener installer,

About us

With over 100 years of combined experience, the team at JD Service Now is prepared to help the residents of Durham, Chapel Hill, and Raleigh with their plumbing and HVAC service needs at any time, day or night. Having built a reputation as one of the premier plumbers in the area, we stand by our work and always make sure that it is done right the first time. Whether you are dealing with a broken A/C unit or your drain is clogged and causing issues, call JD Service Now for help from Raleigh’s first choice in HVAC and plumbing services.

Business highlights

19 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.5409 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
17%
3
5%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.1
responsiveness
4.6
Showing 276-300 of 409 reviews

James P.
10/2017
5.0
Tech was knowledgeable and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric L.
10/2017
5.0
Good experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Holly A.
10/2017
5.0
Scheduling was easy, price was reasonable, work was done in a timely manner. Would definitely hire again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

lisa b.
10/2017
4.5
We had an emergency on a Saturday. The wait was three hours past the initial anticipated time. Once, Matthew arrived he was pleasant, effective and efficient in the repair. Was very happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Hal D.
10/2017
4.5
The guy who did the repair did a great job and his workmanship on our faucets was done very well and done efficiently He was very helpful on other plumbing questions I had neede$ answered.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$287

WILLIAM C.
10/2017
4.5
Steven did an excellent job. He answered all the technical questions I had while working. Completed the job in one day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,220

Mark M.
10/2017
5.0
Service technician was respectful. Took great care to not disrupt home and ensured a clean environment when he left. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$158

Carol C.
10/2017
4.0
Billy was through but expensive. He cleaned up behind himself. Went the extra mile in helping you to select the right products.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Robert C.
09/2017
5.0
Repair of gas feed line to cook-top. Work well done with professional attitude. Would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$41

Gwendolyn B.
09/2017
4.5
The person (Adam) sent to do the job was punctual, friendly, and very professional. We were given options, which were appreciated. Very satisfied with the work. Would recommend

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

sunil p.
09/2017
5.0
Response is quick, On time and excellent service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Steven H.
09/2017
5.0
Very professional. Gave me a full quote before doing any work. Took his time to insure our dishwasher was installed perfectly as if he was putting it in his own house. Can't say enough great things about company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ANN M.
09/2017
4.5
They were very professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
09/2017
4.5
Very prompt in helping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Angela W.
09/2017
5.0
Expensive, but well worth it!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Linnette R.
09/2017
5.0
Home Advisor connected me to JD Service Now within minutes of my request. Had a plumber out the next morning with a friendly phonecall from customer service first thing in the morning to let me know expected arrival time. The technician that arrived (Billy) was on time, courteous and thoroughly explained all troubleshooting and pricing before proceeding. JD Service charged for the service, not an hourly rate. My leak is repaired with no surprise charges, etc. I would HIGHLY recommend this service company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
09/2017
5.0
The service provider, Steven, was prompt, courteous and explained what needed to be done. He was completed earlier than I would have expected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Herman R.
09/2017
4.0
Friendly, knowledgeable, and very thorough. Cost was a little high.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$637

Cathy W.
09/2017
5.0
Professional, courteous and efficient. Everything one could expect.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Sahasranshu P.
08/2017
3.5
They were the first ones to get to my house after a leaking water heater, and the experience with the dispatch and the crew was positive overall. The technicians were very competent, and schedule changes were communicated to me appropriately. The cost was definitely on the higher side by a wide margin, based on an informal survey of peers, but unfortunately we did not have the luxury of shopping around for counter offers. The quality of work and materials seems pretty good for now, although only time can tell whether that will still be true.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

Jeremy A.
08/2017
5.0
Steve was very polite and work was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Rossana P.
08/2017
4.0
A little concerned regarding the overall cost when I priced the work online myself against what I was charged. However, the plumber found the issue and resolved with courteous and knowledgeable service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan D.
08/2017
5.0
Personable and efficient service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$310

Jennifer P.
08/2017
5.0
Very professional and prompt service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$450

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM

Licensing

Licensed*

Trade License Number
24828
Trade License Locale
NC
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: 8:00 AM - 4:00 PM

JD Service Now - Plumbing accepts the following forms of payment: CreditCard
No, JD Service Now - Plumbing does not offer free project estimates.
No, JD Service Now - Plumbing does not offer eco-friendly accreditations.
No, JD Service Now - Plumbing does not offer a senior discount.
No, JD Service Now - Plumbing does not offer emergency services.
Yes, JD Service Now - Plumbing offers warranties.

Contact information

4416 Bennett Memorial Road, Unit 108, Durham, NC 27705

www.jdservicenow.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
8:00 AM - 4:00 PM